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"This place is great close to everything only had to take Uber to hotel and back to airport. Make sure tell the maid service tell maid service for clea ... " More

By a verified traveller on Fri 14 Feb 2020

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Hotel Description

3.5-star hotel near Malecon

Romantic Zone stay

With a stay at this Romantic Zone hotel, you'll be steps from Manuel Lepe House Museum and Act ll Entertainment Stages. Ambos Galeria de Arte y Artefactos and Galleria Dante are also within half a mile (1 km).

Outdoor pool

This hotel features an outdoor pool and a rooftop terrace. Guests will appreciate free perks like free self parking and WiFi in public areas. A picnic area and express check-in are also provided.

Suite, 2 Single Beds (Suite 102)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $129* Per night/room 24 Apr. - 25 Apr.

Loft, Multiple Beds, Non Smoking (Loft 302)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft, 1 King Bed with Sofa bed, Non Smoking (Loft 301)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft, Multiple Beds, Non Smoking (Loft 202)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite 101- high street noise

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft, 1 King Bed with Sofa bed, Non Smoking (Loft 201)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lofts on Basilio ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lofts on Basilio

Everyone (1) Couples (1)
2 out of 5
I hate to have to do this, but there is only 1 other review on this property and it doesn't match our experience. This property has potential so I hope the management takes this review to heart. The room we stayed in was nicely decorated and the bed was comfortable, but unfortunately there were tiny ants that sometimes made there way into bed with us. Housekeeping was aware and left us a can of Raid as a solution. The nicely painted white walls also showed grubby hand marks in both the bedroom and bathroom. Although we felt the room was clean, it did make us wonder whether things were sanitary. Lastly, noise was an issue because the elevator was alarmed and guests constantly struggled to open and close the very awkward steel accordion style door. All of these issues are easily rectified and I hope are addressed so future guest have a better experience. I would also like to remind the hosts that although they sit behind a computer to run their business, their customers are still human beings!

Posted by on 26 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Remi

That is such a dishonest review for so many reasons. First of all, those tiny ants are extremely common in tropical areas and are usually drawn by leftovers or crumbs…as for the management, I am on site every day and I did meet with those guests on their last day. They were incredibly rude and agressive as they checked out more than 2 hours late and were refusing to pay for the late check out as advised in the instructions. Several messages were sent to them but they did not answer a single one. Unfortunately, they got caught trying to leave without paying, which is probably why they decided to leave an angry and dishonest review. Theses guests will not be welcome to stay with us anymore.

2 out of 5

Posted by on 15 Dec. 2022

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5 out of 5
This place is great close to everything only had to take Uber to hotel and back to airport. Make sure tell the maid service tell maid service for clean towels and Toilet paper before they leave for the day or make sure to make arrangements on what time to come back to clean your room. Roof top views are awousome Toilet paper before they leave for the day or make sure to make arrangements on what time to come back to clean your room rooftop great. You can pay cash or card. Make sure to contact hotel before to make sure you have check in instructions the is no front desk. Over all 4.5 there was issues with the WiFi some times and not all the Alexas on the roof are working or need to be rebooted.

Posted by on 14 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Alecia M.

Thanks for your review! We look forward to hosting you again.

Property Features

As a guest of Lofts on Basilio, you'll find an outdoor pool, a rooftop terrace, and multilingual staff. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Lofts on Basilio also features a picnic area, express check-in, and an elevator. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta hotel.

  • 8 guestrooms or units
  • 5 levels
  • Built in 2018
  • Terrace on the roof
  • Poolside lounge chairs
  • Express check-in
  • Staff is multilingual
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Lofts on Basilio offers 8 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Memory foam beds
  • Smart television
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Lofts on Basilio offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lofts Basilio Aparthotel Puerto Vallarta
  • Lofts Basilio Aparthotel
  • Lofts Basilio Puerto Vallarta
  • Lofts Basilio
  • Aparthotel Lofts on Basilio Puerto Vallarta
  • Puerto Vallarta Lofts on Basilio Aparthotel
  • Aparthotel Lofts on Basilio
  • Lofts on Basilio Puerto Vallarta
  • Lofts Basilio Puerto Vallarta
  • Lofts on Basilio Hotel
  • Lofts on Basilio Puerto Vallarta
  • Lofts on Basilio Hotel Puerto Vallarta
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.