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Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

Property class: 3
3-star aparthotel near Malecon

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Front of property
Exterior
Front of property
Reception
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Place, Cruise Ship Terminal
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite

Superior Suite, 2 Double Beds

Superior Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Quadruple Suite Junior

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Junior

  • 67 sq m
  • Sleeps 4

View all photos for Quadruple Suite Deluxe

Private kitchen

Quadruple Suite Deluxe

  • 67 sq m
  • Sleeps 4

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About the area

Puerto Vallarta

Fluvial Vallarta stay.Your stay at this Fluvial Vallarta aparthotel places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. La Isla and Plaza Caracol are also within half a mile (1 km).
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Plaza Caracol - 3 min walk - 0.3 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 19 min walk - 1.6 km
  • Playa Las Glorias - 3 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬1 min walk
  • ‪Häagen-Dazs - ‬5 min walk
  • ‪Campomar - ‬3 min walk
  • ‪La Vaca Argentina - ‬2 min walk
  • ‪La Leche - ‬3 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

3-star aparthotel near Malecon
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta aparthotel.

  • 50 guestrooms or units
  • 6 levels
  • 7 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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includes taxes & fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: MXN 300 per pet per night
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 834 reviews
Rating 8 - Good. 304 out of 834 reviews
Rating 6 - Okay. 165 out of 834 reviews
Rating 4 - Poor. 69 out of 834 reviews
Rating 2 - Terrible. 55 out of 834 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and AC worked very well. It was a peaceful stay and all the staff was wonderful. The bathroom shower was dirty with stains from its old age, that is the only issue we faced
Stayed 1 night in Dec 2025

4/10 Poor

Scott

Disliked: Property conditions & facilities
This property is old and not updated in anyway. They use an ancient key system rather than the new pass card, which is also awkward. Was highly oriented towards pets which served us well. We enjoyed the food festival next-door.
Stayed 1 night in Jan 2026

6/10 Okay

Lynsey

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious but the blankets had a funny smell to them (maybe from previous animas) We were also supposed to have free breakfast every morning but the staff said it was only for 1 morning which was disappointing. The restaurant was beautiful, good food but overpriced. Very friendly staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
This was a very quiet, well-kept property with helpful staff.
Stayed 8 nights in Nov 2025

2/10 Terrible

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

elna

Liked: Cleanliness, amenities
The staff was helpful and friendly. The hotel very clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Spencer

Travelled with pets
It was ok. Everything was just ok. The air conditioning didn’t work well so that made the whole stay uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

William Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jr Suites are an awesome option.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Pet friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, room comfort

Snowbirds on way back to Canada

It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase. Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Ascencion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Theressa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

QING

Quiet and good!
Stayed 7 nights in Mar 2025

6/10 Okay

Janice

Liked: Cleanliness
Lots of dog barking. Room needs upgrading. Walkable to many reataurants shops grocery.
Stayed 7 nights in Mar 2025

8/10 Good

Teresa Clark, Wilmington

Stayed 2 nights in Feb 2025

8/10 Good

PAUL, GOLDEN

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was typical older mexican style but very clean, functional with good a/c. The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday. The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
Stayed 7 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025