Ratings based on 901 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 21, 2024 on Expedia
Staff was not helpful and lacked communication skills. Food was the same every day. Restaurants were slightly better than buffet. Beach area was not kept clean though pools were very clean
Comment from Hotel Management
Jan. 22, 2024 by Online Reputation Manager, Hotel Management
Dear Roberta,Thank you for taking part of your time to share your experience, even though it has not been completely satisfactory.With reference to the attention received, we take note of your comment, and we regret the impression experienced in specific moments. Excellence in service and gastronomy are some of our strengths, and we work with enthusiasm so that they continue to be so. We are sad that during your stay we did not manage to conquer you with the personalized treatment and cuisine that characterizes us.We will be sharing these comments with our management team for them to consider. Thank you for trusting us with your rest. We hope you had a pleasant journey home.Best regards,Online Reputation ManagerIberostar Punta Cana
by A traveller from Wayne
Posted Jan. 17, 2024 on Expedia
by A traveller from Katy
Posted Dec. 29, 2023 on Expedia
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by A traveller
Posted Dec. 19, 2023 on Expedia
Furniture in the bedrooms was old but rooms were kept clean and variety of food and restaurants
Comment from Hotel Management
Dec. 27, 2023 by Online Reputation Manager, Hotel Management
Dear Tonny,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Punta Cana
by A traveller
Posted Dec. 18, 2023 on Expedia
by A traveller
Posted Dec. 9, 2023 on Expedia
Not busy. Didn’t like the choice of buffet everyday for dinner
Comment from Hotel Management
Dec. 11, 2023 by Online Reputation Manager, Hotel Management
Dear Jennifer,Thank you for sharing this impression of our hotel with us.Our goal is to completely satisfy every one of our guesses; therefore, we will be sharing this valuable feedback with the management for them to take into consideration.Thank you for letting us know. We hope to welcome you again in the future to offer you a more enjoyable dining experience.Best regards,Online Reputation ManagerIberostar Punta Cana
by A traveller
Posted Nov. 29, 2023 on Expedia
25 min from the airport, good food , a lot of entertainment, friendly staff. Would go again . Beautiful beaches
Comment from Hotel Management
Dec. 4, 2023 by Online Reputation Manager, Hotel Management
Dear Waldemar,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Punta Cana
by A traveller
Posted Oct. 18, 2023 on Expedia
Very nice place
Comment from Hotel Management
Oct. 19, 2023 by Online Reputation Manager, Hotel Management
Dear Percy,Thank you very much for your comment and for sharing it with us. We hope to welcome you again in the future.Best regards,Online Reputation ManagerIberostar Punta Cana
by A traveller
Posted Oct. 17, 2023 on Expedia
Food was good. Everything else was ok nothing unusual.
Comment from Hotel Management
Oct. 18, 2023 by Online Reputation Manager, Hotel Management
Dear Mariana,It is always a pleasure to receive positive feedback like yours from our valued guests. We hope to see you again in the not too distant future.Regards,Online Reputation ManagerIberostar Punta Cana
by A traveller
Posted Sep. 11, 2023 on Expedia
