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Holiday Inn Express And Suites Queenstown by IHG

4.0 star property
4-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Holiday Inn Express And Suites Queenstown by IHG

Courtyard
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)
Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)
Exterior
Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪2 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room (with View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room (with View with Free Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Room, 1 Queen Bed (Gondola View with Free Breakfast)

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(5 reviews)
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Standard Room, 1 Queen Bed (with Free Breakfast)

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(53 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Standard Room, 2 Queen Beds (with Free Breakfast)

Standard Room, 2 Queen Beds (with Free Breakfast)

8.8 out of 10
Excellent
(45 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Queenstown

Central Queenstown getaway .A stay at this Queenstown City Centre hotel places you steps from St Josephs Parish and within a 5-minute walk of Queenstown Gardens. Queenstown Arts Centre and Queenstown Beach are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 11 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown by IHG

4-star eco-certified hotel in Queenstown City Centre
Holiday Inn Express And Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express And Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

  • 227 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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  • Restaurant
  • Air conditioning
  • Gym
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay before hike

Stayed here before and after Ultimate Hike. Luggage storage was easy. Great breakfast in the morning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, especially Richard, who really looked after us. It would be good if their was either a shop or some options for lunch. The shopping centre is a long way to go to pick up a sandwich
Stayed 7 nights in Mar 2025

10/10 Excellent

Guilherme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the CBD, good breakfast and friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kelland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Complimentary full breakfast much appreciated. Secure garage parking another convenience. Staff at all times courteous and helpful.
Stayed 5 nights in Mar 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
The property is up a little hill from downtown Queenstown but very accessible. Love the luggage storage room (we were able to leave our things there while on the Routeburn track). Laos enjoyed the do it yourself laundry room on our floor. Great for after the hike!
Stayed 1 night in Feb 2025

10/10 Excellent

Rita

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our stay at Holiday Inn Express Queenstown was exceptional. The cleanliness of the hotel, its convenient location within a 7-minute walk to town, and the outstanding service from the staff are all commendable aspects of our experience. The staff were polite and attentive, ensuring a pleasant stay for us. Thank you for a lovely stay.
Stayed 6 nights in Mar 2025

4/10 Poor

Michele

It was ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Breakfast was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

HITESH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
New property, good breakfast, huge lobby. Shower is with semi transparent glass and without any shower curtain which make messy in washroom.
Stayed 3 nights in Feb 2025

10/10 Excellent

BENjamin

Stayed 2 nights in Mar 2025

8/10 Good

Adoree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Mar 2025

10/10 Excellent

Barinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at the Holiday Inn Express & Suites. Its convenient walking distance to the CBD makes it an excellent choice, and we would happily recommend it to our friends and family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. All the little details were thought of to make it a very comfortable stay.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property two times during our time in New Zealand. It is a really nice property; it is very stylish, clean and comfortable, the rooms we were in had great views of the lake too. The staff was friendly and so helpful, we were doing a couple of the great tracks and they stored our excess luggage for us while we were on the hike for free. The hotel is close to town and an easy walk, if you don’t mind the hill, to dinner and activities there. Public transport, the buses, are about a block away too, lots of construction is going on, so one time the stop was across the street, the next it was a street over and up, the next it was a street over and down, just ask the staff they point you in the right direction. Of course Queenstown is on the more expensive side for the country, so this was the most expensive place we stayed but it was worth every Penny to us. We highly recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Roisin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good, more than met my expectations in cleanliness, comfort and staff excellence and apart from the very steep hill climb (challenging but not unachievable be on return walk from centre.
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very helpful
Stayed 2 nights in Mar 2025

8/10 Good

Harmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact yet bright and clean. Bed was very comfortable. Tiniest bathroom I’ve seen! Breakfast was good and so was the location. Staff were very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Queenstown. The building is really well built, with comfortable beds and good insulation against noise. The room was very quiet and clean, and the free breakfast had a good variety. The panoramic window upgrade was worth it for the great views! We’d be happy to stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Hesed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upgraded property. The staff are great, very helpful and welcoming. Breakfast was great.
Stayed 1 night in Feb 2025