10/10 Excellent
Laura
Travelled with family
Jan 2, 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laura
Stayed 2 nights in Dec 2025
ROKI Collection Queenstown
5.0 star property
5-star luxury hotel in Queenstown City Centre
Choose dates to view prices
Photo gallery for ROKI Collection Queenstown
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
Explore the area
2 Brunswick Street, Queenstown, Otago, 9300
- Steamer WharfPlace, Steamer Wharf3 min walk
- TSS Earnslaw SteamshipPlace, TSS Earnslaw Steamship5 min walk
- Skycity Queenstown CasinoPlace, Skycity Queenstown Casino7 min walk
- Queenstown (ZQN-Queenstown Intl.)Airport, Queenstown (ZQN-Queenstown Intl.)8 min drive
Room options
View all photos for 1-Bedroom Suite
1-Bedroom Suite
- Lake view
- 75 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Suite
Deluxe Suite
- Lake view
- 60 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite
Junior Suite
- Lake view
- 50 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for 2-Bedroom Family Suite
2-Bedroom Family Suite
- Lake view
- 101 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 1 Twin Bed
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About the area
Queenstown
Queenstown City Centre stay.At this Queenstown City Centre hotel, you'll be within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. Steamer Wharf and TSS Earnslaw Steamship are also within half a mile (1 km).
What's nearby
- Steamer Wharf - 3 min walk - 0.3 km
- TSS Earnslaw Steamship - 5 min walk - 0.5 km
- Skycity Queenstown Casino - 7 min walk - 0.6 km
- Kiwi Park - 8 min walk - 0.7 km
- Skyline Queenstown - 10 min walk - 0.9 km
Getting around
- Queenstown Intl. Airport (ZQN) - 16 min drive
Restaurants
- Fergburger - 6 min walk
- Patagonia Chocolates - 6 min walk
- Smiths Craft Beer House - 5 min walk
- Saigon Kingdom - 3 min walk
- Finz - 3 min walk
About this property
ROKI Collection Queenstown
5-star luxury hotel in Queenstown City Centre
ROKI Collection Queenstown offers its guests an indoor pool, a steam room, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee.
Spa services, a terrace, and ski storage are also featured at the luxury ROKI Collection Queenstown. Free valet parking is available.
This 5-star Queenstown hotel is smoke free.
- 15 guestrooms or units
- 2 dining venues
- 2 bars or lounges
- Full breakfast (free)
- Ski equipment storage
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Concierge
- Terrace
- No smoking on site
ROKI Collection Queenstown offers 15 accommodations with minibars (stocked with some free items) and espresso makers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).
Bathrooms include slippers and children's slippers. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.
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Property amenities
Family friendly
- Indoor pool
- Laundry facilities
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transportation
- Free secured, covered valet parking on site
Food and drink
- Free full breakfast available daily 7:30 AM to 10:00 AM
- 2 bars/lounges
- 2 restaurants
Things to do
- Gym
- Indoor pool
- Ski storage
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Children's slippers
- Slippers
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar (limited items)
- Late-night room service
- Meal delivery service
- Restaurant dining guides
More
- Free local calls
- Iron/ironing board
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for NZD 650.0 per day.
- Cribs (infant beds) are available for NZD 650 per day.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Crib (infant bed) fee: NZD 650 per day
- Rollaway bed fee: NZD 650.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
ROKI Collection Queenstown Hotel
ROKI Collection Queenstown Queenstown
ROKI Collection Queenstown Hotel Queenstown
ROKI Collection Queenstown Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities