Sudima Queenstown Five Mile

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Frankton

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Modern European cuisine
Front of property
Lobby
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Alpine Aqualand
    ‪13 min walk‬
  • Place, Frankton Beach
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

Accessible King

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Alpine View Twin

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Alpine View King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Alpine View King

  • Sleeps 2

Alpine View Twin

  • Sleeps 3

Remarkables View King

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 3

Deluxe Family

  • Sleeps 5

Accessible King

  • Sleeps 2

About the area

Queenstown

Frankton stay.Within a 15-minute walk of this Frankton hotel, you'll find Queenstown Event Centre and Alpine Aqualand. The Kingston Flyer and Lake Wakatipu are also within 2 miles (3 km).

What's nearby

  • Queenstown Event Centre - 13 min walk - 1.1 km
  • Alpine Aqualand - 13 min walk - 1.1 km
  • Frankton Beach - 20 min walk - 1.7 km
  • The Kingston Flyer - 3 min drive - 1.9 km
  • Queenstown Gardens - 8 min drive - 8.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪Airspresso - ‬3 min drive
  • ‪Patagonia Chocolates - ‬3 min drive
  • ‪Frankton Arm Tavern - ‬20 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tanoshi Five Mile - ‬2 min walk

About this property

Sudima Queenstown Five Mile

4.5-star luxury hotel, connected to a shopping center in Frankton
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

  • 120 guestrooms or units
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 642 reviews
Rating 8 - Good. 149 out of 642 reviews
Rating 6 - Okay. 27 out of 642 reviews
Rating 4 - Poor. 12 out of 642 reviews
Rating 2 - Terrible. 4 out of 642 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sudima Queenstown

Located in a mall area a few miles outside of the main tourist area of Queenstown. Very comfortable beds and lovely view of mountains. Handy to have all the restaruants, grocery, and cafes right in the same location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel - Highly recommend

Great location if you need to be close to the airport. Really comfortable bed/pillows and spotlessly clean! Amazing Views!
Stayed 1 night in Sep 2025

8/10 Good

Lincoln

Travelled with family and small children
Liked: Staff & service, amenities
Everything was great except when we arrived, there was a dirty dish tray at our doorstep. Not very welcoming. The rest of the stay was good
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty Good

Nice hotel, large double beds, walking distance to shops.
Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and new and excellent location with easy parking and shops/eateries nearby. Buffet breakfast was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Akshay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very well suited hotel! Excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

JOSHUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Cant beat the Sudima Queenstown, fantastic location, close to shops and restaurants, and also to the Remarkables ski field.... Frankton is always my preferred choice, away from the chaos of Queenstown proper, and also close to the airport as well.
Stayed 4 nights in Aug 2025

6/10 Okay

Jeanine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parking the enterance of the building ghe breakfast buffet was amazing
Stayed 1 night in Aug 2025

8/10 Good

Fazia

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Aug 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All good except for the Fire Alarm going off (nearby restaurant) and having to evacuate.
Stayed 1 night in Aug 2025

8/10 Good

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to the supermarket and some key stores along with a few eating optiona
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Skip it

The room was very small. The beds were soft and seemed older than they should be. Cheap linens and pillows. No rubbish bin in room and the only one, in the bathroom, wasn’t emptied. The bathroom did not have a fan nor a toilet brush. The toilet seat was too small for the base. The shower was an open stall so the floor got wet half the time. Reception was nice and friendly but for the money, go elsewhere.
Stayed 6 nights in Aug 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025

8/10 Good

Skaiste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After flying in late just what we needed. Great location to what we needed. Had the most comfortable sleep ever, and the pillows were so good. Great place to rest
Stayed 1 night in Aug 2025

10/10 Excellent

TAKUYA

Stayed 1 night in Aug 2025

10/10 Excellent

Jye Youn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, enjoyed our stay for 6 nights :)
Stayed 6 nights in Aug 2025

8/10 Good

Jim

Liked: Room comfort

Holiday

Beds are reslly comffie. House keeping staff needs some work. They knocked on my door at 5 o'clock at night wanting to clean Restaurant food was not the best and really expensive. Very good location handy to everything
Stayed 8 nights in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel with excellent family suite, kind staff, and located centrally to all the Queenstown lakes region has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brayden

Stayed 1 night in Jul 2025

10/10 Excellent

Gagandeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience Friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Located in popular shopping area. We enjoyed the buffet breakfast. Facilities and staff were great!
Stayed 1 night in Jul 2025