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Sudima Queenstown Five Mile

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Frankton

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Modern European cuisine
Lobby
Front of property
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪13 min walk‬
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

1 bedroom, premium bedding, in-room safe, desk

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

1 bedroom, premium bedding, in-room safe, desk

Deluxe Family

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

1 bedroom, premium bedding, in-room safe, desk

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Queenstown

Frankton stay.Within a 15-minute walk of this Frankton hotel, you'll find Queenstown Event Centre and Alpine Aqualand. The Kingston Flyer and Lake Wakatipu are also within 2 miles (3 km).

What's nearby

  • Queenstown Event Centre - 13 min walk - 1.1 km
  • Remarkables Park Town Centre - 4 min drive - 2.9 km
  • Queenstown Gardens - 10 min drive - 8.8 km
  • Queenstown Mall - 10 min drive - 9.1 km
  • Skyline Queenstown - 11 min drive - 9.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Airspresso Airport Cafe Queenstown - ‬3 min drive
  • ‪Rata - ‬8 min drive
  • ‪Manaia Lounge - ‬3 min drive
  • ‪Pedro's House of Lamb - ‬9 min drive

About this property

Sudima Queenstown Five Mile

4.5-star luxury hotel, connected to a shopping center in Frankton
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

  • 120 guestrooms or units
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 396 out of 561 reviews
Rating 8 - Good. 128 out of 561 reviews
Rating 6 - Okay. 23 out of 561 reviews
Rating 4 - Poor. 10 out of 561 reviews
Rating 2 - Terrible. 4 out of 561 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in May 2025

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The food service needs to be improved. We ordered room service and didn't find the food so great.
Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six stayed at Sudima Queenstown for five nights, and from check-in to check-out, the experience was exceptional. The staff were incredibly welcoming and attentive, going above and beyond to make us feel at home—including a thoughtful surprise on my birthday, which truly made the stay even more special. The morning breakfasts were delicious, parking was effortless, and every staff member we encountered was friendly and helpful. The overall ambience of the hotel is relaxing and beautifully maintained. My family also made great use of the gym facilities and couldn’t speak more highly of them. Sudima has become our go-to place to stay whenever we visit Queenstown. The views from the hotel are some of the best we've seen, and we’re already looking forward to our next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six stayed at Sudima Queenstown for five nights, and from check-in to check-out, the experience was exceptional. The staff were incredibly welcoming and attentive, going above and beyond to make us feel at home—including a thoughtful surprise on my birthday, which truly made the stay even more special. The morning breakfasts were delicious, parking was effortless, and every staff member we encountered was friendly and helpful. The overall ambience of the hotel is relaxing and beautifully maintained. My family also made great use of the gym facilities and couldn’t speak more highly of them. Sudima has become our go-to place to stay whenever we visit Queenstown. The views from the hotel are some of the best we've seen, and we’re already looking forward to our next visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights at this property. We were impressed with the location, with shops, restaurants, cafes and a supermarket right next door. The staff were very friendly and helpful. And the restaurant had the most delicious food. Highly recommend and will return again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amrita

Stayed 2 nights in Apr 2025

10/10 Excellent

Sunil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well-managed property with friendly staff, offering great value for money.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good parking clean quiet
Stayed 1 night in Apr 2025

8/10 Good

Grace

Stayed 1 night in Apr 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a one night stay before an early flight ate at the restaurant and it was a lovely meal and they provided an colouring pack for Miss 5 which is awesome as kept her occupied for the evening.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Yuchung

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. They had a cot set up ready on arrival, super cute bedding and a little teddy bear which my son was over the moon about. Very thoughtful with little touches like a baby bath ready if we needed it. Breakfast was great plus all the staff were so lovely, helpful and did what they could to help us with two little children. Would definitely stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Serkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is a good location and a cool team. The only downside of this location is paper-thin walls. There is no soundproofing whatsoever
Stayed 3 nights in Apr 2025

4/10 Poor

Pip

Travelled with family
Liked: Amenities, property conditions & facilities
I thought a large business like Sudima could easily absorb the costs of credit cards and thought it’s just greed that makes you charge that Thought the amount of tea provided was meagre again when you could easily afford to be a little bit generous Staff were all good
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fresh

Clean and fresh. Comfortable bed. Spacious. Friendly helpful staff. Lovely restaurant. Quick access to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

rishav

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thank you for making our stay so comfortable, every small detail/request was taken care of, staff were amazing and so accomodating, would highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Hiroki

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff were happy to assist whenever asked! Bonuses include super comfy beds and a big shower. Lots of parking available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2025

8/10 Good

ANJA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and close to airport, but 4 miles away from central Queenstown. Bus Connection is great though.
Stayed 1 night in Mar 2025