Ratings based on 923 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 15, 2024 on Hotels
It is always a pleasure to stay here. Everyone here are friendly and helpful and make my stay pleasant.
Comment from Hotel Management
Feb. 15, 2024 by Jami, Front Desk Agent , Hotel Management
Linda,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. We surely did everything in our power to ensure you had a great stay.
by A traveller
Posted Feb. 12, 2024 on Expedia
Nice place to stay! Convenient and walkable to many food options. Staff very friendly and kind.
Comment from Hotel Management
Feb. 14, 2024 by Jami, Front Desk Agent , Hotel Management
Denise,We are very glad that you enjoyed your stay with us. The River Plaza is located conveniently right across from our Hotel. We are glad you took advantage of it and found the many restaurants near by. Hope that your travels bring you back very soon.
by A traveller
Posted Feb. 11, 2024 on Expedia
I found the entire staff to be the friendliest group of employees I have ever encountered at a hotel. They were always smiling and always offered a friendly greeting.
Comment from Hotel Management
Feb. 12, 2024 by Jami, Front Desk Agent , Hotel Management
James, We appreciate you for taking the time to review our property. We are glad that our staff greeted you throughout your stay! Hope to see you again very soon.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Jami, Front Desk Agent , Hotel Management
Anonymous, Thank you for reviewing our property. We are glad you had a great stay with us. We hope that your travels brings you back!
by A traveller from paducah
Posted Feb. 9, 2024 on Expedia
It's tucked away in a quiet little spot with shopping and restaurants around it that are walking distance. Staff was very friendly and helpful. Breakfast buffet was kept up and cleaned the whole time we were there eating. The room was clean and smelled clean, they wven did a quick check before letting us check in.
Comment from Hotel Management
Feb. 9, 2024 by Jami, Front Desk Agent , Hotel Management
MARY,Thank you for taking the time to review our property. We are so very glad that you enjoyed your stay with us. Im glad that our staff was very friendly and helpful, and that the room was up to your standards. We hope that your travels bring you back to stay with us soon.
by A traveller
Posted Feb. 8, 2024 on Expedia
WiFi didn’t work. No bathtub.
Comment from Hotel Management
Feb. 8, 2024 by Jami, Front Desk Agent , Hotel Management
Patrick, Thank you for taking the time to review our property. I do apologize that you had some issues with connecting to our WIFI. We do have rooms with a bathtub, please let us know prior to your arrival next time so we can ensure you have a great stay. We do hope you choose to stay with us again soon.
by A traveller
Posted Feb. 6, 2024 on Expedia
Excellent
Comment from Hotel Management
Feb. 7, 2024 by Jami, Front Desk Agent , Hotel Management
Berny, Thank you for your awesome review of our property. We hope to see you again soon.
by A traveller
Excellent staff!
Posted Feb. 5, 2024 on HotelsThe service and friendliness was unmatched at this hotel. The hotel was clean and nice but the staff put this place over the top!!! Great location.
Comment from Hotel Management
Feb. 7, 2024 by Jami, Front Desk Agent , Hotel Management
Riki,We appreciate you taking the time out of your day to review our property. We are glad that you enjoyed your stay with us. We hope to see you again in the future. Thank you,Holiday Inn Express & Suites Rancho Mirage Staff
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by Jami, Front Desk Agent , Hotel Management
Anne, thank you for taking the time to review our property. We take all feedback seriously and we appreciate your honesty. We do hope to have you as our guest in the near future.
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 4, 2024 by Jami, Front Desk Agent , Hotel Management
ELSA, thank you for taking the time out of your day to review our property. It was a pleasure having you as our guest. We do hope to see you again soon.
