Ratings based on 900 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
Hit tub was so cloudy couldn’t see the bottom, rented a movie that wouldn’t play but was still charged. Soap shelf in the shower was dirty and there was hair in the tub.
Comment from Hotel Management
Feb. 1, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback.I would like to apologize to you for any inconvenience you were caused while staying with us.We will share your feedback with our team to make improvements.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback.We are happy to see that you enjoyed your stay with us.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 30, 2024 on Expedia
Great clean property, it was supposed to be a VIP hotel stay , but I didn’t receive anything that was VIP . So not sure what that includes exactly.
Comment from Hotel Management
Jan. 30, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback.We will share your feedback with our team to make improvements.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 29, 2024 on Expedia
Check in was ok, had to ask for my VIP perk and never received an offer for an upgrade. Elevators were super slow and took us to the basement when we pushed 2nd floor. Other than the hockey tournament staying in the hotel and letting their kids play hockey with a net and sticks in the hallway at 10:45pm at night, it was a nice stay.
Comment from Hotel Management
Jan. 30, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback.We will share your feedback with our team to make improvements.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 29, 2024 on Expedia
Property is easily accessible with fast food options nearby. Parking stalls had plug-ins. The cribs for kids were really good quality not the average playpen..
Cons: There was no free breakfast even with expedia vip access and no free upgrade etc..
Comment from Hotel Management
Jan. 29, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback. We will share your feedback with our team to make improvements.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback.We are happy to see that you enjoyed your stay with us.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback. We are happy to see that you enjoyed your stay with us.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
by A traveller
Posted Jan. 25, 2024 on Expedia
The pool and hot tub / Sauna feature was nice, however not the cleanest (old and falling apart could use a good scrub).
The little games room is advertised as “arcade and games room” was pretty sad. And even when my son and I wanted to check it out they locked the hallway to it so there was no access.
The hotel was full of teenagers due to whatever tournaments were going on - this would have been nice if it was communicated to us as the room next to ours and the entire floor was extremely loud and obnoxious when we just wanted to relax.
Comment from Hotel Management
Jan. 26, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback. We will share your feedback with our team to make improvements. On behalf of our entire staff, we thank you for your business.Sincerely,
by A traveller
Posted Jan. 25, 2024 on Expedia
Overall—it was ok. Average I guess. I felt it could have been cleaner in my opinion (the room). The comforter looked stained on one side. We stayed here once before a couple years back. It seemed a bit better then.
Comment from Hotel Management
Jan. 26, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback. We will share your feedback with our team to make improvements. On behalf of our entire staff, we thank you for your business.Sincerely,
by A traveller
Posted Jan. 24, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to give us your feedback. We are happy to see that you enjoyed your stay with us.On behalf of our entire staff, we thank you for your business and look forward to having you stay with us again.Sincerely,
