Ratings based on 302 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Low budget, go on down the road
Posted May 20, 2022 on HotelsUnder featured. No coffee maker, glasses missing, etc.
by A traveller from Hinesburg
Posted May 1, 2022
This is a horrible hotel. Dirty beds hard drug dealers everywhere will never stay here again
Comment from Hotel Management
May 5, 2022 by Guest Relations , Hotel Management
Dear Jeffery,
It's unfortunate to hear that you didn't have a good time with us and we apologize for any issues regarding cleanliness during your stay. This is never our intention and we'll be sure to discuss your comments internally as we continue to make changes. Thank you, and we hope you'll give us another chance later down the road.
by A traveller
Impressive
Posted Nov. 1, 2021 on HotelsVery unexpected for the Money I Paid, I was impressed
by A traveller
Don’t stay here! Rude and hustled for more money
Posted Oct. 25, 2021 on HotelsWe arrived and the owner was rude. He said that I did not have a reservation (I showed him the email confirmation). Then he tried to sell me a room upstairs that he said is where his family stayed. Then he tried to sell me a room at a hotel down the road that he cousin ran. He was very rude with tone affect and words and condescending.
When I got hotels dot com on the speaker phone she even commented that she could hear the owner being rude
He then tried to get me to cancel the room so he could collect my money and sell the room to someone else. We are frequent travelers and have never encountered such a rude manager and such a scam for more money
Comment from Hotel Management
Oct. 30, 2021 by Guest Relations, Hotel Management
Dear Lisa,
We are sorry to hear that your experience with us was less than ideal. Unfortunately, when booking through a third-party site, their systems sometimes do not sync up with our own, which may lead to a reservation not appearing on our end. Please know that we do our best to accommodate all of our guests as well as provide friendly and efficient service, and we will be sure to discuss your feedback to ensure our high hospitality standards are being met. Thank you for reaching out, and we wish you all the best in your future travels.
by A traveller
Posted Oct. 17, 2021 on Expedia
We were in Alexandria Bay for the long weekend and wanted to drive 3 hours into our trip home Albany has always been a favorite place to stay enjoyed a great pizzeria nearby.
by A traveller
Decent stay.
Posted Oct. 7, 2021 on HotelsNice room, flooring is uneven (coming up in places). Bathroom was clean.
by A traveller
Old but well maintained
Posted Oct. 4, 2021 on HotelsLocation was very convenient for our needs. Property is old but well maintained. No coffee available in room or on site and no hair dryer either.
by A traveller
Please check the Condition of the room b4 Booking
Posted Oct. 4, 2021 on HotelsThe Light wasn’t working on the sink, the bathroom wasn’t clean at all . I’m so scared to get COVID-19 infection because I’m sure the room haven’t been disinfected so I had to check my self for COVID before returning home to my family. This is not what a was inspecting. I I’m very disappointed
Comment from Hotel Management
Oct. 8, 2021 by General Manager, Hotel Management
Your feedback regarding your recent stay is much appreciated. We take cleanliness very seriously, so we'll follow up with our housekeeping team in order to ensure that they are doing everything they can to provide comfortable and clean accommodations for our guests. Thank you for your visit, and we wish you safe travels.
by A traveller
Posted Oct. 3, 2021
This was a decent place to stay for the money . I would stay again.
by A traveller
Posted Sep. 27, 2021 on Expedia
Nothing
Comment from Hotel Management
Oct. 2, 2021 by General Manager, Hotel Management
Dear Jared,
Thank you for the feedback regarding your recent stay. Our teams strive to uphold the highest levels of hospitality so we apologize if any aspect of your visit wasn't to your liking. We hope you'll consider giving us another chance to impress you in the future.
