Ratings based on 372 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Comfortable but no assistance
Posted Feb. 29, 2024 on HotelsNo one was available to offer any type of assistance with the breakfast so for that reason I given it 2 stars
Comment from Hotel Management
Mar. 2, 2024 by Manager, Hotel Management
Hello Jillian,We regret to hear about your experience with breakfast assistance. Your feedback will be shared with the team for improvement. We hope you give us another opportunity to exceed your expectations during your next visit.
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Ashley, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any specific feedback you'd like to share so we can improve our services. We value your input and hope to welcome you back for a better stay in the future.
by A traveller
Posted Feb. 4, 2024 on Expedia
Nice clean hotel room. Very comfortable beds. Excellent quality for the price.
Comment from Hotel Management
Feb. 6, 2024 by Manager, Hotel Management
Hello Scott,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel. Providing clean and comfortable accommodations is our top priority, and we're delighted that you found our beds to be excellent. We strive to offer quality service at a great value, and it's wonderful to know that we met your expectations. We hope to welcome you back in the future for another pleasant stay.
by A traveller
Posted Jan. 7, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Manager, Hotel Management
Hello lynn, We're sorry to hear that your experience with us fell short of your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any specific concerns you may have had. We appreciate you choosing our hotel and hope to have the opportunity to better serve you in the future.
by A traveller
Posted Dec. 4, 2023 on Expedia
walk to resterant
Comment from Hotel Management
Dec. 5, 2023 by Manager, Hotel Management
Hello russell,Thank you for sharing your feedback regarding the walking distance to the restaurant. We appreciate your perspective and apologize for any inconvenience this may have caused. We understand that everyone's preferences vary, and we strive to provide a comfortable stay for all our guests. We hope you had an otherwise enjoyable experience at our hotel and look forward to welcoming you back in the future.
by A traveller
Posted Nov. 11, 2023 on Expedia
Property requires up dates and the seemed to a lot of short term repairs attempted ,properly run down.
Comment from Hotel Management
Nov. 12, 2023 by Manager, Hotel Management
Hello Brian,We appreciate your feedback regarding the condition of our property. We apologize if you experienced any inconvenience during your stay. We value the opportunity to improve our facilities and will take your comments into consideration. Should you have any further concerns, we encourage you to reach out to our management directly.
by A traveller
Posted Sep. 10, 2023 on Expedia
The only complaint that I had about the room was behind the bathroom door looks like it hasn't been swept in awhile. But overall I enjoyed my stay.
Comment from Hotel Management
Sep. 12, 2023 by Manager, Hotel Management
Hi Hailey,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.
by A traveller
Posted Sep. 9, 2023 on Expedia
When we went to our room the tiling on the shower wall and floor and black stains( mold?). My wife has asthma and we went to a different hotel.
Comment from Hotel Management
Sep. 10, 2023 by Manager, Hotel Management
Hello Jeff,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
by A traveller
Posted Sep. 3, 2023 on Expedia
Comment from Hotel Management
Sep. 14, 2023 by Manager, Hotel Management
Hello Wayne,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
by A traveller
Posted Sep. 2, 2023 on Expedia
Check in was quick & lady was courteous, it was a bed to sleep in, and there was a lot of food choices and shopping in close vicinity, but the positives kinda stop there. Stained carpets in room & halls. Dust on most surfaces and uncleaned coffee spill/stain on the tray & countertop. Dust & dirt in all corners of the room & bathroom. Plastic cup cover behind the table. Toilet seat looked stained but when I used my own wipes, it came off. Brownish red smears on bathroom trash can. Hair on shower walls, soap tray & around tub drain (thank goodness I pack slides to shower in when traveling). 3 empty mini bottles of Fireball under one of the mattresses (left there for future visitors to find).
Comment from Hotel Management
Sep. 2, 2023 by Manager, Hotel Management
Hello Lisa,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
