Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Roanoke hotel in Roundhill area

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby
Exterior
Microwave
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(59 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(44 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Roanoke

Roundhill stay.With a stay at this Roundhill hotel, you'll be within half a mile (1 km) of Valley View Mall and 2 miles (3 km) of Regal Valley View Grande. Also, AMF Hilltop Lanes is within 3 miles (5 km) and St. Andrews Catholic Church is within 6 miles (10 km).

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Regal Valley View Grande - 2 min drive - 2.8 km
  • Berglund Center - 4 min drive - 6.2 km
  • Carilion Roanoke Memorial Hospital - 7 min drive - 9.8 km
  • Tanglewood Mall - 9 min drive - 13.9 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive
  • ‪Cheddar's Scratch Kitchen - ‬19 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Roanoke hotel in Roundhill area
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, dry cleaning/laundry services, and express check-in. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Reviews

Hyatt Place Roanoke Airport/Valley View Mall Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

4/10 Poor

Menachem

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really would like some money back on this hotel there was black mold in the room and when i told them about it all they did was just make a note in the system....
Stayed 1 night in Aug 2025

10/10 Excellent

Nestor D Moreno

Liked: Staff & service, amenities, property conditions & facilities
Like the space and the people that are working on the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shawneike

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Mark

Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Business traveller, Travelled with group
Disliked: Staff & service, amenities
The check in staff was terrible. Booking was wrong and the manger was very rude and inconsiderate and refused to refund my money I had to go all the way to Hyatt corporate to get my money refunded. Will never book at this particular location again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Overall it was a nice stay. The staff was very pleasant and accommodating. I paid extra for a high floor king but ending up staying on the 3rd floor. I would like to think all rooms would have the same amenities except for bed size and floor preference. But the high king that I paid extra for, didnt have drawers, a microwave, a safe, or a tub. The room I was moved to had everything except the tub. A family member stayed 2 rooms down on the same floor. They had a 2 queen room with a tub, but no safe or microwave.
Stayed 5 nights in Jul 2025

10/10 Excellent

WALTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort with extra pillows Food options: The breakfast was delicious and hot the coffee is very good
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, convenient to everything. Very comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Doretha Monique

Liked: Cleanliness
Nice hotel to stay in overnight. The room was clean and the beds comfortable. Only thing missing was a microwave in the room but it was ok since it was just for one day.
Stayed 1 night in Jul 2025

6/10 Okay

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it is close to the Airport, there are some sound for light-sleepers. I saw a small bug.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronda

Liked: Cleanliness
Breakfast was available at 4:00 am before 6:00 am flight. Friendly staff and airport shuttle were great. Very clean and nice room, also quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynne

Stayed 1 night in Jul 2025

10/10 Excellent

KESIA

Stayed 1 night in Jul 2025

10/10 Excellent

WALTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the renovation, the staff, the room was very clean. The food was excellent. What we didn’t like is hard to tell
Stayed 1 night in Jul 2025

10/10 Excellent

Vickie

Liked: Property conditions & facilities
Clean
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

sheldon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Renovation were done, the property wasn’t done fully with them, tile was uneven in lobby, baseboard missing here and there
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, and many dining options within a short drive from the hotel. My only complaint is that the pool was not heated and was VERY cold.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing stay at the property the representative was totally awesome and the manager was totally fantastic and our overall experience was great and will definitely stay at the property again if in the area again. They were three amazing ladies that had assisted our family, however I had lost the card with there names on it including the manager your know who your are and thank you a million times again! Watson family
Stayed 4 nights in Jun 2025

10/10 Excellent

Denise, Perkasie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on our road trip
Stayed 1 night in Jul 2025