Ratings based on 454 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing Breakfast and clean, friendly stay!
Posted Jan. 29, 2024 on HotelsVery nice Hotel and breakfast was great. They have a perfect kitchen area for their breakfast with many items for customers!
Comment from Hotel Management
Feb. 6, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall great stay and enjoyed our complimentary breakfast. We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller
Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall great stay with us. We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites ROCKFORD.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank you!
by A traveller
Posted Jan. 5, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall great stay with us. We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller
Posted Jan. 4, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites ROCKFORD.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank you!
by A traveller from Midlothian
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall great stay with us. We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller
Posted Dec. 17, 2023 on Hotels
Clean rooms, friendly staff, easy access to expressways and local establishments.
Comment from Hotel Management
Dec. 22, 2023 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall great stay with us and that our hotel cleanliness and staff met your expectations. We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller from Milan
Posted Dec. 10, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall great stay with us. We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller
Posted Dec. 4, 2023 on Hotels
everything was good
Comment from Hotel Management
Dec. 5, 2023 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you had an overall good stay with us!We hope that you will give us the opportunity to serve you again in the future.Thank you!
by A traveller
Posted Nov. 6, 2023 on Expedia
It was easy to get to from the interstate. Easy check in process.
Comment from Hotel Management
Nov. 6, 2023 by Steph, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Staybridge Suites ROCKFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to hear you enjoyed your stay with us and that our front desk staff created an easy check-in experience for you. We hope that you will give us the opportunity to serve you again in the future.Thank you!
