Ratings based on 925 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Jennifer, Hotel Management
Thank you for your feedback. Your feedback is important to us. Could you please specify what aspects of your experience you were and were not satisfied with? This will help us ensure that we maintain and improve upon those elements in the future. We're committed to providing the best service possible, and your input is invaluable in achieving that goal.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 12, 2024 by Jennifer, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback.
by A traveller
Disappointed
Posted Jan. 20, 2024 on HotelsWent to sit in chair at table and the back rest fell I went backwards. Then I went to sit in the office chair and the arms were all ripped it was like they took it from the trash. Then there was mystery something on the head board. There used to picture about the bed now just two large homes were the screws were. I won’t be back nor will I recommend Ramada.
Comment from Hotel Management
Jan. 26, 2024 by Jennifer, Hotel Management
I'm truly sorry to hear about your negative experience during your stay. Your feedback is important, and I apologize for the inconvenience caused by the issues with the chairs, the condition of the office chair, the state of the headboard, and the missing picture. This is certainly not the standard we aim to uphold.We take your concerns seriously, and I assure you that we will investigate and address these issues to prevent similar occurrences in the future. Your comfort and satisfaction are our top priorities, and we understand that these aspects of your stay fell short of your expectations.We appreciate your feedback, and it helps us improve our services. I sincerely apologize for any inconvenience caused, and we hope you will consider giving us another opportunity to provide a better experience in the future.
by A traveller
Ok for price
Posted Jan. 14, 2024 on HotelsSink drain didnt work and no hot water in the morning for a shower dont think the system could keep up.
Breakfast was not stocked or keep very clean
Comment from Hotel Management
Jan. 26, 2024 by Jennifer, Hotel Management
I apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and I assure you that we will address these issues promptly to ensure they are resolved. Please know that your comfort and satisfaction are our top priorities, and we appreciate you bringing these matters to our attention. We hope that you will consider giving us another opportunity to provide a more positive experience in the future.
by A traveller
Posted Jan. 7, 2024 on Hotels
Nice comfortable stay. Staff was super friendly and helpful
Comment from Hotel Management
Jan. 26, 2024 by Jennifer, Hotel Management
I'm thrilled to hear that you had a nice and comfortable stay! It's great to know that the staff was super friendly and helpful. Your positive feedback is truly appreciated, and we're delighted that our team could contribute to making your experience enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay in the future!
by A traveller
Posted Jan. 2, 2024 on Expedia
Clean and comfortable. Friendly staff.
Comment from Hotel Management
Jan. 27, 2024 by Jennifer, Hotel Management
Thank you for taking the time to share your feedback! We're delighted to hear that you found our establishment to be clean and comfortable. Providing a welcoming and comfortable environment for our guests is one of our top priorities.We're also pleased that you experienced the friendliness of our staff. Our team works hard to ensure that every guest feels valued and at home during their time with us.
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 12, 2024 by Jennifer, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback.
by A traveller
Updated room, clean & comfortable. Pet fee $25😩
Posted Jan. 1, 2024 on HotelsGetting to hotel confusing with entrances closed. At check in I was advised if I brought my dog there would be a $25 charge. On “Hotels Tonight” said no fee, on website said$10 charge. Front desk clerk said they are wrong it’s $25. I have stayed here before was never charged $25! The room was clean and comfortable, big improvement from previous visits.
Comment from Hotel Management
Jan. 26, 2024 by Jennifer, Hotel Management
Thank you for sharing your feedback about your recent stay. I'm glad to hear that the room was clean and comfortable, and it's positive to note the improvement from previous visits.I apologize for any confusion and inconsistency regarding the pet fee. It seems there might be a discrepancy in the information provided, and I understand how this could be frustrating. I recommend reaching out to the hotel management to clarify the pet fee policy for future reference and to ensure accurate information is provided to guests.We appreciate your understanding and hope that, despite the initial challenges, you had an overall positive experience. We value your feedback and aim to continuously improve our services.
by A traveller
Posted Dec. 29, 2023 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Jennifer, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. If you have any further comments. We look forward to welcoming you back soon!
by A traveller
Posted Dec. 25, 2023 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Jennifer, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback.
