Ratings based on 393 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 29, 2022 on Expedia
Dirt on walls and scratched wallpaper, wall too thin, and parking was expensive.
Comment from Hotel Management
Dec. 30, 2022 by Front FUKAZAWA, Hotel Management
Thank you for staying at APA HOTEL.The wallpaper will be carefully cleaned.Please understand the structure and parking lot.
by A traveller
Posted Jun. 15, 2022 on Expedia
For early check-in, we need to pay 1,000 JPY for one hour. The earliest was 3 hours before with additional 3,000 JPY.
The washer and dryer were small, and expensive. Washer 400 JPY, and dryer 100JPY for 10mins, and I needed to spent 2,700 JPY to wash 2 days clothes for 2 people.
Comment from Hotel Management
Jun. 16, 2022 by Front FUKAZAWA, Hotel Management
Thank you for posting.
Check-in at the hotel is from 3pm.
If you want to check in earlier than that, you will be charged JPY 1000 per hour.
The dryer is described in the notes, but it takes time to dry a lot at once.
Please approve in advance.
Thanks.
by A traveller
Posted Feb. 14, 2022 on Expedia
by A traveller
Okay, not amazing
Posted Jan. 26, 2022 on HotelsCompared to other APA hotels, this hotel room was smaller and downgraded in every aspects.
First, the room was smelly like tobacco even non-smoking room was chosen. A front desk person kindly changed to better room, which was at least good. I had to park offsite parking and discount was not so good either.
Comment from Hotel Management
Jan. 26, 2022 by Front FUKAZAWA, Hotel Management
Thank you for staying at APA Hotel .
Regarding the size of the room, we have devised a space-saving and comfortable stay.
We apologize for not being satisfied.
A maximum of 2000 yen will be charged for parking lots for up to 24 hours.
please note that.
Thanks.
by A traveller
Posted May 4, 2021 on Hotels
Comment from Hotel Management
May 5, 2021 by フロント 深澤, Hotel Management
この度はアパホテル〈相模原 橋本駅前〉をご利用頂き誠にありがとうございます。 高い評価いただきましたこと、スタッフ一同大変嬉しく思います。 お客様の次回のご来館を心よりお待ちしております。
by A traveller
Posted Apr. 4, 2021 on Expedia
Comment from Hotel Management
Apr. 14, 2021 by フロント 深澤, Hotel Management
この度はアパホテル<相模原橋本駅前>をご利用頂きまししてありがとうございます。 高評価を頂戴いたしましたこと、スタッフ一同大変嬉しく思います。今後もサービス向上に努めて参りますので、 お客様のまたのご来館を心よりお待ちしております。
by A traveller
Posted Oct. 26, 2020 on Hotels
Comment from Hotel Management
Oct. 26, 2020 by フロント 山田, Hotel Management
この度はアパホテル〈相模原 橋本駅前〉をご利用頂きありがとうございます。
高評価を頂き大変嬉しく思います。
頂きました評価を励みにさらなるサービス向上に努めて参ります。
お忙しい中貴重なご投稿ありがとうございました。
by A traveller
Comfort stay
Posted Aug. 24, 2020 on HotelsNormal hotel, comfortable stay.
Comment from Hotel Management
Aug. 24, 2020 by front Matsumoto, Hotel Management
Thank you for choosing APA Hotel Sagamihara Hashimoto Ekimae.
We will strive to improve our service so that you can spend more comfort. Thank you for posting during your busy schedule.
by A traveller
Loving it
Posted May 23, 2020 on HotelsExcellen i love APA
Comment from Hotel Management
May 23, 2020 by SEKIYA, Hotel Management
It's above all that you could stay overnight comfortably.
A customer also seems able to stay overnight comfortably from now on.
I make an effort. It's valuable during being busy.I receive a stay in APAHOTERU this time, and thank you very much truly.
I receive contribution and thank you very much.
by A traveller
Good and convenient place
Posted Dec. 28, 2019 on HotelsHotel was clean and service was great. Room is smaller for family however okay for small trip.
Station is couple of mins away for travel to both Tokyo city and Yokohoma line.
Comment from Hotel Management
Dec. 29, 2019 by Front FUKAZAWA, Hotel Management
Thank you for posting.
We will try to improve better service.
We look forward to your next visit.
