Ratings based on 125 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
This is our second time staying here. The hotel staff is really wonderful and they bent over backwards to make sure all of our requests and even last minute changes were met. The beds are probably the most comfortable i have ever slept in. So many little touches like wine time and doggie treats too. The downtown area is struggling with the element, but we are seeing that all over sadly.
Comment from Hotel Management
Jan. 30, 2024 by General Manager, Hotel Management
Dear Christie,It was a joy to welcome you back to Kimpton Alma San Diego! Nothing delights us more than knowing our commitment to providing unparalleled hospitality keeps you coming back our way. Your comfort will always be our pleasure, and we hope to serve you for many more years to come!Sincerely,Hotel Management - Kimpton Alma San Diego
by A traveller
Posted Jan. 28, 2024 on Expedia
Big balcony and a nice room set up
Comment from Hotel Management
Jan. 30, 2024 by General Manager, Hotel Management
Dear Galen,It's always a pleasure hearing from our guests. It's great to know that our cozy rooms and balconies helped make your visit memorable. Please come see us again soon at Kimpton Alma San Diego!Sincerely,Hotel Management - Kimpton Alma San Diego
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Alma, Hotel Management
Dear Luke,Thank you for the perfect score and we are thrilled that you had a lovely stay. We hope that you will visit us soon!Sincerely,Kimpton Alma Management
by A traveller
Posted Jan. 26, 2024 on Expedia
The staff were so helpful and we loved the room and view from our balcony!
Comment from Hotel Management
Jan. 28, 2024 by General Manager, Hotel Management
Dear Olivia,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. We're glad you enjoyed the view, and we look forward to seeing you again at Kimpton Alma San Diego!Sincerely,Hotel Management - Kimpton Alma San Diego
by A traveller
Good hotel, not sure it’s worth the price
Posted Jan. 25, 2024 on HotelsProperty condition wasn’t the greatest. Tv cable was broken, towel hangar in the bathroom was ripped off the wall. No replacement TP so I ran out. Staff was great though. One other issue to keep in mind (not the hotels fault) is the train crossing is right near the hotel and the horn sound is constant all day/ night.
Comment from Hotel Management
Jan. 26, 2024 by General Manager, Hotel Management
Dear Brandon,It was such a pleasure having you join us recently. We're delighted our hospitable team left a memorable impression on you; however, we're sorry to hear that our accommodations left much to be desired overall. Your feedback will be shared with our internal team to ensure any necessary adjustments or repairs are made promptly. Thank you for taking the time to share, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating!Sincerely,Hotel Management - Kimpton Alma San Diego
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Alma, Hotel Management
Dear Luc,Thank you for the perfect score and we are thrilled that you had a lovely stay. We hope that you will visit us soon!Sincerely,Kimpton Alma Management
by A traveller
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Alma, Hotel Management
Dear Kevin,Thank you for the perfect score and we are thrilled that you had a lovely stay. We hope that you will visit us soon!Sincerely,Kimpton Alma Management
by A traveller
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Alma, Hotel Management
Dear Kevin,We love getting the perfect score and the fact that you are satisfied with your stay. I hope you visit us soon.Sincerely,Kimpton Alma Management
by A traveller
Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Feb. 16, 2024 by Alma, Hotel Management
Dear Antonia,Thank you for the perfect score and we are thrilled that you had a lovely stay. We hope that you will visit us soon!Sincerely,Kimpton Alma Management
by A traveller
Posted Jan. 16, 2024 on Expedia
The hotel is nice overall. The cleaning staff did a great job. The rooms are modern. The overall staff is very good. The location is good except there is a large homeless population. They did not bother us, but it is definitely there...right outside of the hotel. Your heart just goes out to them, but it is a little scary at night. This is not a hotel problem, but a problem of the world.
Comment from Hotel Management
Jan. 19, 2024 by General Manager, Hotel Management
Dear Dartricia,We enjoyed hosting you at Kimpton Alma San Diego. Our housekeeping department will be thrilled that you noticed their hard work keeping our hotel clean and tidy. It's unfortunate you had concerns about our surrounding area, but please know our front desk team is always available to discuss topics like this. We trust you slept well in our accommodations, and we hope you'll join us again soon.Sincerely,Hotel Management - Kimpton Alma San Diego
