Ratings based on 930 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Glendale
Posted Feb. 23, 2024 on Expedia
Great upscale, hotel. Amazing service and wonderful breakfast close to gaslamp
Comment from Hotel Management
Feb. 23, 2024 by US GRANT, Hotel Management
We appreciate your feedback and thank you for staying with us. Please consider us next time travels being you to San Diego.
by A traveller
Posted Feb. 8, 2024 on Expedia
I upgraded my room to suite at highest floor they had ( 11 floor )
But it was crazy noise from 5:30 am because of street Train which disturbed our sleep ,
And we can not accept to see a hole in bed sheet in 5 star hotel
Comment from Hotel Management
Feb. 16, 2024 by Front Office Manager , Hotel Management
We do apologize for all the inconvenience the street noise may have caused you. We appreciate your feedback.
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Front Desk, Hotel Management
Thank you for staying with us. Please consider us next time you visit San Diego.
by A traveller
Posted Feb. 1, 2024 on Expedia
Dirty room
Horrible service
Comment from Hotel Management
Feb. 16, 2024 by Front Office Manager , Hotel Management
Thank you for your feedback. We do apologize for any inconvenience this may have caused you.
by A traveller
Posted Jan. 30, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Andres Perez , Hotel Management
We are delighted to hear that you had a very nice stay with us! It's our highest priority to ensure our guests enjoy a memorable and comfortable experience, and knowing we've achieved that with your visit is truly rewarding.Should you have any further feedback or wishes for your next stay, please do not hesitate to reach out. We look forward to welcoming you back to The US Grant soon for another wonderful experience.
by A traveller from Laredo
Posted Jan. 26, 2024 on Expedia
Room service terrible
Comment from Hotel Management
Feb. 16, 2024 by Front Office Manager , Hotel Management
We appreciate your feedback. I do apologize for any inconvenience room service may have caused you.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Andres Perez , Hotel Management
We are delighted to hear that you had a very nice stay with us! It's our highest priority to ensure our guests enjoy a memorable and comfortable experience, and knowing we've achieved that with your visit is truly rewarding.Should you have any further feedback or wishes for your next stay, please do not hesitate to reach out. We look forward to welcoming you back to The US Grant soon for another wonderful experience.
by A traveller from The Colony
Posted Jan. 16, 2024 on Expedia
The hotel is always spotless, classy and the staff is amazing!!! One of my favorite places to stay in the world
Comment from Hotel Management
Feb. 15, 2024 by Andres Perez, Hotel Management
We are delighted to hear that you had a very nice stay with us! It's our highest priority to ensure our guests enjoy a memorable and comfortable experience, and knowing we've achieved that with your visit is truly rewarding.Should you have any further feedback or wishes for your next stay, please do not hesitate to reach out. We look forward to welcoming you back to The US Grant soon for another wonderful experience.
by A traveller
Posted Jan. 12, 2024 on Hotels
The hotel and staff were all fine. Five stars for cleanliness. Not too many services included - an additional charge for everything. Wi-Fi was for members only. Parking was $60/night. This may be the best Downtown has to offer. Location was great.
Comment from Hotel Management
Feb. 16, 2024 by Front Office Manager , Hotel Management
We appreciate your feedback. Please consider us next time you visit San Diego.
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Andres Perez , Hotel Management
We are delighted to hear that you had a very nice stay with us! It's our highest priority to ensure our guests enjoy a memorable and comfortable experience, and knowing we've achieved that with your visit is truly rewarding.Should you have any further feedback or wishes for your next stay, please do not hesitate to reach out. We look forward to welcoming you back to the US Grant soon for another wonderful experience.
