Ratings based on 341 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from ewing
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Dec. 23, 2023 by Osmelia Bauza , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Dec. 4, 2023 on Hotels
Comment from Hotel Management
Dec. 5, 2023 by Rayda Y Mohsen, Hotel Management
Thank you for your feedback! We are happy you are enjoyed your stay.
by A traveller
Posted Nov. 26, 2023 on Expedia
We chose the hotel because of the St Regis brand and we knew it was going to be expensive, however it fell very short of our expectations. The rooms are lovely and big, it had everything except bed slippers which was shocking. I’m sure if I asked I would have gotten but I was shocked there weren’t slippers waiting. I was also surprised that it was a huge bath tub and not a Jacuzzi. The property was very quiet but of course it’s a Golf resort however, for that price there was not many options for food or anything else and we found it to be a bit boring for us. I would rate it really at a 3 because there was no value for all that money unless you’re playing golf.
Comment from Hotel Management
Nov. 30, 2023 by Sharon Gonzalez, Hotel Management
Dear Mr. Ricardo,Thank you for choosing the St. Regis Bahia Beach to host your stay. Your experience of our beautiful property definitely does not reflect our standards, as providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team, and we will do our best to ensure the issues mentioned do not occur again. We hope to be able to welcome you back in the future, in order to ensure you receive the St. Regis level of service we are proud to offer. We are at your disposition if there is anything we can do to make your next stay a memorable one.Sincerely,Sharon GonzalezGuest Services Assistant Manager
by A traveller
Posted Nov. 19, 2023 on Expedia
Comment from Hotel Management
Dec. 6, 2023 by Osmelia Bauza , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Oct. 25, 2023 on Expedia
Comment from Hotel Management
Nov. 16, 2023 by Neyshalie Parrilla, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A traveller
Posted Oct. 23, 2023
As someone wrote in another review this is a 3 star resort mascarading as a 5 star resort. But I'd correct this review and I would say this is a 2 start resort. They don't even use high quality linen and have a nerve to pad the mattress with a plastic mattress cover so the entire time I felt that I was sleeping in a hospital bed. There's absolutely no dining options at the hotel besides the bar and the breakfast and beach/lunch area and the WORST Greek restaurant I've even been to. The concierge sent us to the scariest Sushi place I've even been and I thought I was in an episode of Kill Bill. I thought we'd be killed. Good thing the taxi driver was waiting for us. Just unacceptable. Never again.
Comment from Hotel Management
Oct. 24, 2023 by Sharon Gonzalez , Hotel Management
Dear Ms. Silver,Thank you for choosing the St. Regis Bahia Beach to host your stay. Your experience of our beautiful property definitely does not reflect our standards, as providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team, and we will do our best to ensure the issues mentioned do not occur again. We hope to be able to welcome you back in the future, in order to ensure you receive the St. Regis level of service we are proud to offer. We are at your disposition if there is anything we can do to make your next stay a memorable one.Sincerely,Sharon GonzalezGuest Services Assistant Manager
by A traveller
10-Star Resort
Posted Oct. 17, 2023 on HotelsAmazing resort with a great staff!
Comment from Hotel Management
Oct. 17, 2023 by Yorlianne Molina, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A traveller
Posted Oct. 15, 2023 on Expedia
Comment from Hotel Management
Oct. 16, 2023 by Osmelia Bauza , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Oct. 8, 2023 on Expedia
Amazing experience.
Comment from Hotel Management
Oct. 8, 2023 by Osmelia Bauza Rosales , Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A traveller
Posted Oct. 2, 2023 on Expedia
Wonderful staff..A all a round
Comment from Hotel Management
Oct. 3, 2023 by Rayda Y Mohsen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
