Ratings based on 19 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 8, 2019 on Hotels
The hotel is self was nice,a s were the staff members. However, the location was so so and you had to pay extra for parking.
Comment from Hotel Management
Aug. 25, 2019 by Emanuele, Hotel Management
Dear Guest,
We regret that our staff didn't find it nice.
the internal parking is video monitored and it is indicated that it is payment, but on the road near the entrance is free.
Greetings
by joseph a
A great stay.
Posted Aug. 21, 2017 on HotelsIt was OK. Hotel & staff great.
Comment from Hotel Management
Aug. 27, 2017
Thank you so much for your opinion.
We hope to see you again ;-)
by A traveller from UK
Good hotel
Posted Aug. 29, 2016 on ExpediaThis hotel is quite new with good facilities, the room was comfortable and clean. Just a ten minute walk takes you to the centre. The reception staff were very helpful and courteous. The breakfast was disappointing with croissants and pastries that were stale and no fresh coffee served (this was the only hotel we have stayed at in Italy where this has happened) to add to this the waiter didn't acknowledge us and disappeared for ages leaving guests waiting for items to be replenished and when we asked for fresh coffee he just looked at us and then disappeared outside on his phone and failed to return. Our complaint to reception was handled well but this lets the hotel down when other staff are working hard for their guests.
Comment from Hotel Management
Sep. 5, 2016 by Maria Grazia - General Manager , Hotel Management
Dear Guest,
we are really really proud of our review, thank you so much!
Regarding the waiter's attitude, we hand you our apology, rarely this type of things happens, however we are really so so sorry!
We hope to see you again.
Kind regards, Albatres Palace Hotel****L
Recommended
for Everyoneby A traveller from New york, NY
Centrally located
Posted Aug. 17, 2016 on Expedia
Pros: it was located close to many other places in Puglia, We went out and visited many others cities with in an hour or less drive.
Cons: THE AC
Location: in the town NOTHING not a pretty city, but close to many others.
It as a nice Hotel, It was very clean just the decor was a little exaggerated for me. but nice. as for the AC ( problem in all italy) or americans it didn't work , but my italian friends who are not use to ac said they felt it.
Comment from Hotel Management
Sep. 6, 2016 by Angelo - Front Office, Hotel Management
Dearest Guest,
we are proud of yours review.
We hope to see you again soon!
Albatres Palace Hotel****L
by A traveller
Posted Sep. 15, 2015 on Hotels
by A traveller
Posted Sep. 15, 2015 on Hotels
by A traveller
Ottimo hotel
Posted Sep. 30, 2019 on HotelsLocation molto pulita, personale gentile e cordiale,ottima posizione per poter visitare il Salento a 10 minuti Ostuni. La cittadina di San Vito dei Normanni è stata una bella scoperta.
by A traveller
Ottima struttura
Posted Sep. 29, 2019 on HotelsStruttura di livello, vale le stelle che dichiara. Personale molto cortese e disponibile
by A traveller from Roma
Posted Sep. 2, 2019 on Expedia
Struttura moderna, con una piscina riservata è lontana da occhi indiscreti. Letto comodissimo, se proprio V dovessi migliorare qualcosa curerei maggiormente la colazione: no miele in buste monodose ma barattolo in vetro, più prodotti tipici della Puglia e non le solite torte
by A traveller
Ottimo, consigliato
Posted Aug. 25, 2019 on HotelsHotel molto ben organizzato. Personale gentile e disponibile. Al mattino si può usufruire di una colazione abbondante e con una vasta scelta di prodotti(cornetti, frutta fresca, ciambelle e panini con salumi). Le camere molto pulite e accoglienti peccato per il wifi perché c'era un guasto
Nel complesso un hotel molto buono lo consiglierei a chiunque.
