Ratings based on 661 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Ottawa
Posted Mar. 5, 2024 on Expedia
Nice room, housekeeping made some neat bow ties in the bathroom. Super clean with lots of room. Breakfast was really good.
Comment from Hotel Management
Mar. 6, 2024 by Angie Minnick, Hotel Management
Thanks for choosing our hotel. Please come back and see us again soon.
by A traveller
Posted Mar. 3, 2024
Quick and easy
Comment from Hotel Management
Mar. 6, 2024 by Angie Minnick, Hotel Management
Thanks for choosing our hotel. Please come back and see us again soon.
by A traveller
Great customer service
Posted Feb. 27, 2024 on HotelsVery professional and helpful front desk staff!
Comment from Hotel Management
Feb. 28, 2024 by Angie Minnick, Hotel Management
Thank you so much for choosing our hotel.
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Angie Minnick, Hotel Management
Thanks for choosing our hotel.
by A traveller
IHG Sanford NC
Posted Feb. 21, 2024 on HotelsClean & quiet, friendly staff.
Comment from Hotel Management
Feb. 23, 2024 by Angie Minnick, Hotel Management
Thanks for choosing our hotel.
by A traveller
Not satisfied with customer service
Posted Feb. 20, 2024 on HotelsMy nephew made the reservation for Sanford however when I went to check in as I am 79 and took me longer for holiday traffic, I check in at 830pm to find out it was made for Sanford NC and not Sanford, FL. So the clerk would not call the other location or make the correction so When I was able to get through I was advised I needed to contact hotels.com. I called them and they stated this was not their fault and because I was checking in so late I would need to pay one nights amount. I dont believe this is far as we have booked multiple times with hotels and had no issues. I was going to visit my 89 year old friend in hospice who actually passed away today on my drive back. Was just an added stress, and my nephew advised it did not say Sanford NC. Only said Sanford and did not really know there was one in NC as we just moved there and lived in Florida all my life . And to top it off the front desk person was very rude to me and would not help at the location in Sanford FL. So that was an added stress I had to deal with and at 79 it got me so frustrated when they could have taken a few minutes to explain everything and it was not busy at check in
Comment from Hotel Management
Feb. 23, 2024 by Angie Minnick, Hotel Management
Hello. Thanks for the review, however your issue is with Sanford, Florida and not Sanford, North Carolina. Sorry for any issues you may have experienced with them. Please come and see us if you are ever in NC.
by A traveller
Posted Feb. 19, 2024 on Expedia
Very nice hotel, clean and quiet . Breakfast buffet was nice but I would like to see more GF options.
Comment from Hotel Management
Feb. 23, 2024 by Angie Minnick, Hotel Management
Thank you so much for choosing our hotel.
by A traveller
Posted Feb. 18, 2024 on Hotels
The perfect stay! Everything from check in to check out was great.
Comment from Hotel Management
Feb. 23, 2024 by Angie Minnick, Hotel Management
Please come back and see us again soon.
by A traveller
Posted Feb. 12, 2024 on Expedia
Didn't have hot breakfast
Comment from Hotel Management
Feb. 13, 2024 by Angie Minnick, Hotel Management
Thanks for choosing our hotel even with the unfortunate incident of our oven going out. Please come back and see us.
by A traveller
Posted Feb. 11, 2024 on Expedia
Clean
Comment from Hotel Management
Feb. 13, 2024 by Angie Minnick, Hotel Management
Thanks for choosing our hotel.
