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Hotel Riu Madeira - All Inclusive

4.0 star property
All-inclusive beach hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Madeira - All Inclusive

Relax by the ocean with a swim in the resort's infinity pool, featuring a central water slide and sun loungers.
Experience the grandeur of our lobby, featuring a stunning chandelier, plush seating areas, and lush greenery.
Relax on the deck overlooking the clear blue sea with comfortable lounge chairs and shade from large umbrellas.
Relax on the ocean-facing deck with comfortable lounge chairs and a picturesque palm tree.
Welcome to RIU, a hotel with a striking entrance featuring an arched doorway and decorative facade.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Reis Magos Beach
    ‪3 min walk‬
  • Madeira Botanical Garden
    ‪7 min drive‬
  • Funchal Farmers Market
    ‪9 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪8 min drive‬

Room options

View all photos for Single Room, Balcony

Relax in a stylish room with a large bed, flat-screen TV, and sliding glass door leading to a view of the outdoors.

Single Room, Balcony

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

Enjoy the ocean view from this balcony with a glass railing, perfect for relaxing with two comfortable chairs.

Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Balcony

Relax in this serene retreat with a large bed, flat-screen TV, and sliding glass door leading to a balcony with ocean views.

Junior Suite, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Relax in a spacious room with a large bed, seating area, and minibar, offering a view of the surrounding landscape.

Double Room, Balcony, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Relax in a spacious room with a large bed, seating area, and minibar, offering a view of the surrounding landscape.

Standard Double Room, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About the area

Santa Cruz

Oceanside stay.You'll be steps from Reis Magos Beach and within a 15-minute walk of Ponta da Oliveira. Garajau Cable Car and Cristo Rei are also within 3 miles (5 km).

What's nearby

  • Reis Magos Beach - 3 min walk - 0.3 km
  • Ponta da Oliveira - 10 min walk - 0.9 km
  • Palmeiras Beach - 5 min drive - 6.1 km
  • Madeira Botanical Garden - 7 min drive - 8.3 km
  • Funchal Farmers Market - 9 min drive - 9.1 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 14 min drive

Restaurants

  • ‪Praia dos Reis Magos - ‬5 min walk
  • ‪La Carbonara Garajau - ‬12 min walk
  • ‪Restaurante Churrascaria O Saúl - ‬20 min walk
  • ‪Laranjinha - ‬3 min walk
  • ‪Residencial Klenks Café - ‬17 min walk

About this property

Hotel Riu Madeira - All Inclusive

All-inclusive beach hotel with 2 outdoor pools
Hotel Riu Madeira - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Madeira - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the eco-certified Hotel Riu Madeira - All Inclusive. A free area shuttle within 13 kilometers is available. Parking is available for a fee. A complete renovation of Hotel Riu Madeira - All Inclusive was completed in January 2022.

This 4-star Santa Cruz hotel is smoke free.

  • 1 building
  • 327 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
Hotel Riu Madeira - All Inclusive offers 327 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atlantic Relax. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 13 km
  • Uncovered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Hotel Riu Madeira - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 229 reviews
Rating 8 - Good. 58 out of 229 reviews
Rating 6 - Okay. 6 out of 229 reviews
Rating 4 - Poor. 6 out of 229 reviews
Rating 2 - Terrible. 3 out of 229 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Stayed 8 nights in Apr 2025

6/10 Okay

Marcos Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a regular resort. Nothing special
Stayed 6 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Arne

Stayed 7 nights in Apr 2025

2/10 Terrible

Shankar

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our 25th wedding anniversary at RIU Madeira was a huge disappointment. The hotel completely lacks staff service—finding anyone to help was nearly impossible. No decent shows or entertainment at night left the atmosphere dull and lifeless. As vegetarians, we struggled to find anything to eat. Almost every dish had meat or fish, and there were zero real vegetarian options. The menu never changes, and the ice cream has the same boring three flavors daily. The chef or manager did not bother to make any effort to prepare a single dish for us!  There’s no jacuzzi! The pool hours are ridiculous: it is only open from 10 to 5, and there are no lifeguards on duty. The sauna and steam bath are also only open during those hours, so if you want to relax after a day out, forget it—everything is closed.  The staff didn’t bother to do anything special for our anniversary, which made us feel ignored and unvalued. Overall, there was no service, nothing memorable, and absolutely nothing to celebrate. I wouldn’t recommend RIU Madeira to anyone, and I certainly won’t be coming back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Antonio Beltran

Stayed 8 nights in Apr 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
We like everything
Stayed 9 nights in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Michela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very clean and nice staff. Drinks at the bar were good and the food was okay. The buffet got old after the week. There was entertainment at night. I really enjoyed the stay and would stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

ALISON YUANZHI WU

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALEXANDRE, Ribeira Brava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With many years travel this hotel are absolutely amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 2 nights in Jan 2025

10/10 Excellent

Meeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back to this hotel!

We booked here very last minute for a 4 night stay in January. We've previously stayed at Hotel Riu in Gran Canaria so wanted to use them again. It was very good value for money and breakfast, lunch, dinner and drinks were included. I liked the fact that you could get drinks at any time so tea, coffee etc. was in abundance. The food is similar to other Riu hotel and you just have to find the "specials" for the day, e.g. fish. Staff were friendly and helped us book an excursion to see the island. Due to the time we went, there were only a few children there. Rooms were very spacious and the shower pressure was very good. The set up of the bathroom meant that water didn't go everywhere when showering. As the Sun hit the room we were in everyday, it did get hot and the air con never seemed like it could get the room cold enough. Luckily, there was also a ceiling fan.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with excellent service. Many food options but quality could be better.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah Jane McRoberts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful updated property with very friendly and helpful staff
Stayed 6 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Be careful with this hotel

When I booked the room they gave me a discount of 35%. When i checked in they treated me like I did the booking wrong to get a cheaper price. And when I showed them my reservation and the receipt. They told me that wasn’t enough. So they forced me to pay 1280 Euros extra from what I already payed for me and my 12 year old daughter or else they would throw me out of the hotel. This is a criminal behavior. First lure you to the hotel with a discount and then when you arrive the discount doesn’t appeal. I have never been so humiliated and fooled, I never thought a big company like Riu would do this. They totally scammed me. And tried to blame me all the time that it was my fault though I showed them my booking and papers they just said they didn’t care about that. I have to pay 1280 euros extra or me and my 12 year old daughter would be thrown out.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some wait staff very rude, no shops inside hotel, all-inclusive restaurant nothing special in taste and similar items for all meals every day! The women cleaned our room were extremely nice and did a wonderful job!
Stayed 7 nights in Dec 2024

10/10 Excellent

Karamjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with helpful staff. Good food choices.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shatima Jasmine

Stayed 7 nights in Sep 2024

4/10 Poor

karen

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Charisma

Stayed 5 nights in Nov 2024

8/10 Good

Sulma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Nov 2024

8/10 Good

Evgueni, Stouffille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff
Stayed 2 nights in Nov 2024