Ratings based on 589 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Massapequa
Posted Apr. 25, 2024
Comment from Hotel Management
Apr. 27, 2024 by Andrea, Hotel Management
Hello Janine, thank you so much for your review. We are delighted you enjoyed your visit. Thank you for allowing us to host you, we look forward to welcoming you back in the near future. Cheers!Best regards,Andrea NavarreteFront Desk Supervisor
by A traveller
Posted Mar. 4, 2024 on Hotels
We will definately come back again for a longer stay next time, 2 days is not enough time to enjoy the area and resort...
Comment from Hotel Management
Mar. 7, 2024 by Andrea, Hotel Management
Thank you for sharing your experience with us Joseph. We are delighted to hear you enjoyed your stay. We hope to welcome you back in the near future. Cheers!
by A traveller
Posted Mar. 4, 2024 on Expedia
This resort has some deception involved. The pictures that entice you to book the resort are only in select rooms. The rest of the resort has been left in the 60’s with carpets in their bathrooms and old lumpy mattresses and stained walls and ancient tubs and tiles. It’s unfortunate that this property needs to resort to deception to have guests book their property. Would not stay again. Very disappointed
Comment from Hotel Management
Mar. 13, 2024 by Brian Sommer, General Manager, Hotel Management
Dear Tasha,Thank you for your feedback and the time you gave us to express your concerns. I understand your frustration and I would be frustrated also if I was misled. We would never intentionally mislead anyone and we hope that each guest experience is above expectations. We update our photography to make sure that each of our room types is fairly represented with accurate photos on our website. It should be easy to discern this in all imagery. I apologize that your room did not align with your expectations and will look into it in detail. I am more concerned with your comments about the room condition as this is below our expectations and you can trust that we will follow up. Thank you again for choosing Vintners Resort.
by A traveller
Posted Mar. 4, 2024 on Expedia
Although next to highway 101, the hotel was pretty quiet. They were performing maintenance on the vineyard so it was not accessible when I stayed. The hotel staff were polite. The complimentary wine tasting was a nice option although I did not have time to attend. The only complaint is that they charge resort guest to use the indoor pool, which isn’t ideal especially since it rained the entire weekend of my stay. It would’ve been nice to relax in the indoor pool. I probably would stay closer to Sonoma in my next trip to the area.
Comment from Hotel Management
Mar. 9, 2024 by Brian Sommer, General Manager, Hotel Management
Dear Janay, We extend our gratitude for your feedback and are pleased to note your satisfaction with your stay, despite the dreary weather. The indoor caldarium stands as a complimentary, exclusive Spa amenity, accessible with a Spa reservation. Additionally, we provide spa passes for resort guests, offering day-long access to the Spa's facilities, encompassing the caldarium, locker rooms, saunas, and more. Your choice of Vintners Resort is truly appreciated and we hope to welcome you back soon.Kind Regards, Brian SommerGeneral Manager
by A traveller
Posted Feb. 29, 2024 on Expedia
Wonderful an relaxing environment
Comment from Hotel Management
Mar. 1, 2024 by Andrea, Hotel Management
Thank you so much for sharing your experience with us Amalia. We are so delighted to hear you enjoyed your stay. We hope to welcome you back in the in the near future. Cheers!
by A traveller from Albion
Posted Feb. 29, 2024 on Expedia
Fantastic bed and restaurant.
Comment from Hotel Management
Feb. 29, 2024 by Andrea, Hotel Management
Thank you so much for sharing your experience with us. We are delighted to hear you enjoyed your stay. We hope to welcome you back in the near future. Cheers!
by A traveller
Posted Feb. 28, 2024 on Expedia
We loved the size of the room and all the lighting options. The turn down service is a unexpected and fancy touch!
Comment from Hotel Management
Feb. 29, 2024 by Andrea, Hotel Management
Thank you so much for sharing your experience with us. We are delighted to hear you enjoyed your stay. We hope to welcome you back in the near future. Cheers!
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Brian Sommer, General Manager, Hotel Management
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Brian Sommer, General Manager, Hotel Management
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.
by A traveller
Posted Feb. 14, 2024 on Expedia
Rooms are really nice, restaurants are good and the spa is fantastic.
Comment from Hotel Management
Feb. 21, 2024 by Brian Sommer, General Manager, Hotel Management
Dear Staci, thank you for your review. Starting March 19th, we'll be introducing new treatments to welcome the Spring season in Sonoma County. We hope to welcome you back to the Spa again soon.
