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Novotel Santos Gonzaga

4.0 star property
4-star hotel near Gonzaga Beach

Choose dates to view prices

Photo gallery for Novotel Santos Gonzaga

Exterior
Exterior
Breakfast, lunch and dinner served
A modern lobby with seating areas, reception desks, and a large window providing natural light.
Executive Apartment, 1 Queen Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av Dona Ana Costa 473, Santos, 11060-003
  • Place, Miramar Shopping Center
    ‪2 min walk‬
  • Place, Shopping Parque Balneário
    ‪5 min walk‬
  • Place, Gonzaga Beach
    ‪6 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Ocean View

7.8 out of 10
Good
(6 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a sofa, and a window with curtains.

Superior Apartment, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(17 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Twin Beds

Superior Apartment, 2 Single Beds

Superior Apartment, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the area

Santos

City center stay.At this Gonzaga hotel, you'll be within a 5-minute walk of Miramar Shopping Center and Hospital e Pronto Socorro Infantil Gonzaga. Shopping Parque Balneário and Flag Square are also within half a mile (1 km).

What's nearby

  • Miramar Shopping Center - 2 min walk - 0.2 km
  • Shopping Parque Balneário - 5 min walk - 0.4 km
  • Gonzaga Beach - 6 min walk - 0.6 km
  • Boqueirao Beach - 6 min walk - 0.6 km
  • José Menino Beach - 11 min walk - 1.0 km

Getting around

  • Ana Costa Station - 11 min walk
  • São Paulo/Guarulhos Intl. Airport - 105 min drive

Restaurants

  • ‪Cantina di Lucca - ‬3 min walk
  • ‪B. Lem - ‬1 min walk
  • ‪Ao Chopp do Gonzaga - ‬1 min walk
  • ‪Casa do Cafezinho - ‬2 min walk
  • ‪Beduíno - ‬1 min walk

About this property

Novotel Santos Gonzaga

4-star hotel near Gonzaga Beach
Novotel Santos Gonzaga offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

You'll find a business center on site. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. The business-friendly Novotel Santos Gonzaga also features a garden, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4-star Santos hotel is smoke free.

  • 228 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Novotel Santos Gonzaga offers 228 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Outdoor pool, sun loungers
Parque Balneário Hotel Santos by Castelo Itaipava
Gonzaga
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,008 reviews
The price is CA $108
CA $124 total
includes taxes & fees
Aug 4 - Aug 5
Parque Balneário Hotel Santos by Castelo Itaipava

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 37 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 76 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 76 per person
  • Valet parking fee: BRL 37 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Novotel Santos Hotel
Novotel Santos
Novotel Santos Brazil
Novotel Santos
Novotel Santos Gonzaga Hotel
Novotel Santos Gonzaga Santos
Novotel Santos Gonzaga Hotel Santos

Frequently asked questions

How close is Novotel Santos Gonzaga to the airport?

Novotel Santos Gonzaga is 62.2 mi (105-min drive) away from the São Paulo/Guarulhos Intl. Airport airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Santos Gonzaga?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Novotel Santos Gonzaga on Aug 9, 2026 start from CA $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Santos Gonzaga have an airport shuttle?

Airport shuttle services are not available at Novotel Santos Gonzaga.

How close is Novotel Santos Gonzaga to the beach?

This hotel is a short 8-minute walk from Gonzaga Beach and 8-minute walk from Boqueirao Beach. Don't forget your sunscreen!

Does Novotel Santos Gonzaga offer free breakfast?

Free breakfast isn’t provided at Novotel Santos Gonzaga, but buffet breakfast is offered for a fee of BRL 76 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Novotel Santos Gonzaga?

No, there is no casino at this hotel.

What time is check-in at Novotel Santos Gonzaga?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Novotel Santos Gonzaga?

Free parking is not available at this hotel. Valet parking is available for BRL 37 per day.

Does Novotel Santos Gonzaga have a pool?

Novotel Santos Gonzaga features an outdoor pool.

Does Novotel Santos Gonzaga have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Santos Gonzaga have a spa?

There are no spa services available at this hotel.

How close is Novotel Santos Gonzaga to downtown Santos?

Novotel Santos Gonzaga is 0.7 mi away from Santos.

Novotel Santos Gonzaga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, very clean staff very kind delicious breakfast and nice location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the beautiful beach in Santos and close to lots of shopping. The Hotel is clean and the staff are very friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

GILBERTO SHINJI

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and well equipped with all features required for a very good staying
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent, the hotel has a good breakfast, and the suite room is cozy
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Regis

Liked: Property conditions & facilities
Great place.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Chunjie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

niuton

Liked: Cleanliness, amenities, property conditions & facilities
Room was quiet, so I slept well. A bit of a mold problem though. Breakfast was great, good variety.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Leonardo

Liked: Amenities
Good location. Great staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

marcos r melo

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Dagner

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

FABIO

From check in to room cleaning to breakfast, this has been the worst Novotel experience I’ve ever had. I am an All member and this Novotel Gonzaga was far from being a Novotel standards. Lazy service. I had to ask to do additional towels several times. Check in took 30 minutes. I took 1 hour from SP to Santos, and took 30 minutes for a lousy check in.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

VIREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Excellent for the price! Staff was very friendly and helpful
Stayed 1 night in Jan 2023
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Luke

Liked: Cleanliness, property conditions & facilities
At first the room had water on the floor and it appeared the lights weren't working in the bathroom, but that may have been due to my error. The light switches were so confusing and certain ones had to be turned on in the main entrance in order for any of the other lights to be turned on. Maybe I'm just not used to that and it's standard.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Good service. Bad tv and room lights very confusing.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Santos

The room was nice and clean. We stayed in the 18th floor and could see the ocean from it (even thou the building is a few blocks from the beach). My son slept in a side sofá, which was ok. Breakfast is a little extra but it was worthy and it is cheaper if you buy in advance. All staff was helpful and well-trained. Location is also nice, close to a mall and to Santos’ gastronomic street, with many options of restaurants and convenience stores. Overall we had a good stay and would come back.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Modern hotel in the middle of everything. Lots of restaurants and convenience stores within walking distance. Easy to find and access by car. Super friendly staff. Sophia in the breakfast restaurant is a beauty. The curly girl in the reception helped us a lot with recommendations and taxi bookings. The room is spacious with all the basics. Good aircon, possible to open windows. Water pressure and hot water good. Comfortable bed and pillows. Fitness area is decent for a hotel. Rooftop bar and pool available on 32nd floor. Overall a good stay and I would stay again if ever flying back to Santos.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Lucia

Liked: Staff & service, property conditions & facilities
There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Rinaldo

Liked: Cleanliness, staff & service, room comfort

Not coming back

The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold.
Stayed 3 nights in Jun 2025