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Sheraton Santos Hotel

Property class: 4
4-star family-friendly hotel near Santos Harbor, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Santos Hotel

A modern indoor swimming pool with clear glass walls, metal railings, and a city view.
A spacious conference room with long tables, wooden floors, stone walls, and modern pendant lighting.
A hotel corridor with a pool on the right, wooden beams on the ceiling, and a bed with a canopy on the left.
A modern reception area with a marble reception desk, wooden shelving, and a seating area with a sofa and chairs.
An outdoor seating area with a blue sofa, two armchairs, and a small table. A tree and a building are in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260
  • Place, Praiamar Shopping Mall
    ‪1 min walk‬
  • Place, Aparecida Beach
    ‪8 min walk‬
  • Place, Ponta da Praia Beach
    ‪8 min walk‬

Room options

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, and a glass partition with geometric patterns.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(75 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A bedroom with a large bed, a nightstand, a wooden wardrobe, and a bathroom visible through a window.

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern living room with a glass dining table, comfortable seating, a flat-screen TV, and a large window with curtains.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

About the area

Santos

Seaside stay .You'll be steps from Praiamar Shopping Mall and within a 10-minute walk of Beach Edge Gardens with a stay at this Aparecida hotel. SESC Santos Conference Center and Ponta da Praia Beach are also within half a mile (1 km).

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.1 km
  • Aparecida Beach - 8 min walk - 0.7 km
  • Ponta da Praia Beach - 8 min walk - 0.7 km
  • SESC Santos Conference Center - 8 min walk - 0.7 km
  • Embare Beach - 11 min walk - 1.0 km

Getting around

  • Pinheiro Machado Station - 6 min drive
  • São Paulo (CGH-Congonhas) - 84 min drive

Restaurants

  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪O Lagar Restaurante - ‬1 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Sheraton Santos Hotel

4-star family-friendly hotel near Santos Harbor, connected to a shopping center
Sheraton Santos Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 11560 square feet (1074 square meters) and includes conference space. Spa services, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Sheraton Santos Hotel. Parking is available for a fee.

This 4-star Santos hotel is smoke free.

  • 212 guestrooms or units
  • 11560 sq ft of conference space
  • 1074 sq m of conference space
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. LED televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Santos Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 165.0 per day.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 65 per person
  • Covered valet parking fee: BRL 55 per day
  • Rollaway bed fee: BRL 165.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

How close is Sheraton Santos Hotel to the airport?

Sheraton Santos Hotel is 46.8 mi (84-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Santos Hotel?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Sheraton Santos Hotel on Oct 25, 2026 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Santos Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Santos Hotel.

How close is Sheraton Santos Hotel to the beach?

This hotel is a short 8-minute walk from Ponta da Praia Beach and 10-minute walk from Aparecida Beach. Don't forget your sunscreen!

Does Sheraton Santos Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Santos Hotel, but buffet breakfast is offered for a fee of BRL 65 per person. It's available on weekdays from 6:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sheraton Santos Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Santos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Sheraton Santos Hotel?

Free parking is not available at this hotel. Valet parking is available for BRL 55 per day.

Does Sheraton Santos Hotel have a pool?

Sheraton Santos Hotel features an indoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Sheraton Santos Hotel have a restaurant?

Sheraton Santos Hotel is home to O Lagar Restaurant, which features international cuisine.

Does Sheraton Santos Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Sheraton Santos Hotel to downtown Santos?

Sheraton Santos Hotel is 1.9 mi away from Santos.

Sheraton Santos Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1011 reviews
Rating 8 - Good. 153 out of 1011 reviews
Rating 6 - Okay. 36 out of 1011 reviews
Rating 4 - Poor. 11 out of 1011 reviews
Rating 2 - Terrible. 9 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, great staff, clean, overall great stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in town, this is our Third time there… always perfect
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly and helpful. Clean room , comfy bed, breakfast very good . Bar and restaurant nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Bom hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Well located , amenities , elegance and high cleaning standards !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff bent over backwards to help us with all parts of our stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Hospitality was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The best hotel in the planet
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a convenient Hotel near the cruise port. Room service was great. The restaurant with the hotel was top notch and there is a mall right across the street. Wonderful stay and wonderful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Breakfast spread was amazing. Great place to stay before or after the cruise.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Sheraton Santos once a year, definitely will be coming back
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was wonderful. Breakfast was delicious and varied. The supermarket and mall are across the street from the hotel, connected by a walkway. The staff was extremely helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Execelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Outstanding Staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat there. Restaurant for dinner closed early.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are the main reason why we will come back. I can’t say for bough about the staff - so knowledgeable and helpful. All of them - front desk, restaurant/bar, maintenance, etc. absolutely all of them.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Oct 2025