São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
29 min drive
Room options
View all photos for Double Room
Double Room
7.47.4 out of 10
Good
9 reviews
(9 reviews)
15 sq m
Sleeps 3
1 Double Bed
View all photos for Twin Room, 2 Twin Beds
Twin Room, 2 Twin Beds
7.07.0 out of 10
Good
22 reviews
(22 reviews)
15 sq m
Sleeps 2
2 Twin Beds
View all photos for Triple Room
Triple Room
Sleeps 3
3 Twin Beds
View all photos for Double Room Single Use
Double Room Single Use
8.68.6 out of 10
Excellent
8 reviews
(8 reviews)
15 sq m
Sleeps 3
2 Twin Beds
View all photos for Economy Twin Room
Economy Twin Room
1 bedroom
Sleeps 2
2 Twin Beds
About the area
São Paulo
Heart of São Paulo.Your stay at this Bras hotel places you within 2 miles (3 km) of Rua 25 de Marco and Sala São Paulo Concert Hall. Municipal Theatre of São Paulo and Liberty Square are also within 3 miles (5 km).
What's nearby
Shopping 25 Bras Mall - 2 min walk - 0.2 km
Feirinha da Madrugada - 3 min walk - 0.3 km
Mega Polo Moda - 6 min walk - 0.6 km
Worldwide Church of God's Power - 16 min walk - 1.4 km
Rua 25 de Marco - 16 min walk - 1.4 km
Getting around
Sao Paulo Bras Station - 3 min drive
Bras Metro Station - 18 min walk
São Paulo (CGH-Congonhas) - 25 min drive
Restaurants
Habib's - 4 min walk
Rainha da Miller - 4 min walk
McDonald's - 7 min walk
Ripa na Brasa - 5 min walk
Bar - 6 min walk
About this property
Hotel Family
3-star hotel near Rua 25 de Marco, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. Hotel Family also features a vending machine, laundry facilities, and shopping on site.
This 3-star São Paulo hotel is smoke free.
223 guestrooms or units
9 levels
2 buildings
Deli
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Television in lobby
Onsite shopping
Bellhop
Elevator
No smoking on site
Dining venue
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Roundtrip airport shuttle (surcharge) from 3:00 AM to 6:30 PM at scheduled times and on request
Food and drink
Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; BRL 35 per person
A restaurant
Snack bar/deli
Things to do
Shopping
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Room amenities
Entertainment
25-inch TV
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Minibar
More
Air conditioning
Ceiling fan
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately BRL 35.00 per person
Airport shuttle fee: BRL 100 per person (one-way)
Airport shuttle fee per child: BRL 50 (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo
Hotel Family Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
O quarto era Excelente, ótimas estadia e pessoal com um ótimo atendimento, e gentil, café da manhã maravilhoso
PATRICIA DE SOUZA
Stayed 2 nights in Dec 2025
6/10 Okay
Amauri
Dec 20, 2025
Amauri
Stayed 2 nights in Dec 2025
8/10 Good
Sérgio Murilo
Dec 19, 2025
Liked: Cleanliness, staff & service, amenities
O quarto estava com problema no ar condicionado. Mas foi boa a localização.
Sérgio Murilo
Stayed 1 night in Dec 2025
8/10 Good
loougan
Dec 16, 2025
Liked: Cleanliness, staff & service, amenities
Café da manhã bom, quarto limpo.
Pra quem for fazer comprars no Brás é perfeito.
Só o banheiro do quarto que fiquei que é muito pequeno.
loougan
Stayed 3 nights in Nov 2025
8/10 Good
Suzana
Business traveller, Travelled with family, Travelled with group
Dec 14, 2025
Liked: Cleanliness, staff & service, amenities
O atendimento, café da manhã e o quarto são muito bons porém o box do chuveiro é bem apertado. Também os hóspedes bastante barulhentos nós corredores. Tvz poderiam usar material pra abafar o som nas portas.
Suzana
Stayed 1 night in Dec 2025
6/10 Okay
Luciana A
Business traveller
Dec 14, 2025
Disliked: Amenities
.
Luciana A
Stayed 3 nights in Dec 2025
10/10 Excellent
Adriana
Business traveller
Dec 13, 2025
Liked: Cleanliness, staff & service, amenities
Muito bom o pessoal muito receptivo voltarei mais vezes
Adriana
Stayed 2 nights in Dec 2025
8/10 Good
Gilvan
Dec 11, 2025
Bom café da.manhã! O ar funciona super bem
Gilvan
Stayed 1 night in Dec 2025
8/10 Good
Waleuska
Business traveller
Dec 10, 2025
Liked: Cleanliness, staff & service, amenities
Um pouco antigo tudo mas a comjda do restaurante é muito boa!!
O dono desse hotel deveria ter vergonha, os lençóis manchados , rasgados e tão velhos que é inacreditável . Os ar-condicionados velhos e quando funciona são super barulhentos. As camas péssimas , molas estragadas , a coluna fica toda torta. O restaurante não tem produto de qualidade e os funcionários são super mal-humorados. Parece que você está pedindo favor e não pagando !!! Sério!!! Isso tem que ser revisto. Tem uma estrutura boa , mas infelizmente falta qualidade nos produtos e no serviço .
Taiane
Stayed 4 nights in Sep 2025
2/10 Terrible
Leandro Osmar
Nov 26, 2025
Leandro Osmar
Stayed 2 nights in Nov 2025
8/10 Good
Sineia s
Nov 24, 2025
Sim atendimento bom! Unica coisa ruim foi o quarto ao lado uma briga horrorosa. e
Banheiro velho, com sujeiras no azulejo, porta do box não fechava, e pedimos cobertor adicional porque éramos em 4 e só tinha 2 cobertores, os funcionários fizeram não ser possível nos entregar os cobertores.