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Mercure Guarulhos Aeroporto Hotel

3.5 star property
3.5-star hotel near Internacional Shopping Guarulhos

Choose dates to view prices

Photo gallery for Mercure Guarulhos Aeroporto Hotel

Exterior
Property entrance
Minibar, in-room safe, desk, blackout drapes
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
Rua Barao De Maua 450 Centro, Guarulhos, SP, 7012040
  • Internacional Shopping Guarulhos
    ‪3 min drive‬
  • Expo Center North
    ‪11 min drive‬
  • Neo Química Arena
    ‪17 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Guarulhos

City center stay.Your stay at this Guarulhos City Centre hotel places you within 9 miles (15 km) of Temple of Solomon and Expo Center North. Also within 9 miles (15 km) are Shopping Center Norte and Anhembi Convention Center.

What's nearby

  • Internacional Shopping Guarulhos - 3 min drive - 2.5 km
  • Shopping Center Norte - 11 min drive - 14.4 km
  • Expo Center North - 11 min drive - 12.3 km
  • Anhembi Convention Center - 13 min drive - 16.5 km
  • Neo Química Arena - 17 min drive - 16.8 km

Getting around

  • Aeroporto-Guarulhos Station - 10 min drive
  • Tucuruvi Station - 11 min drive
  • São Paulo/Guarulhos Intl. Airport - 18 min drive

Restaurants

  • ‪Bar do ALEMÃO - ‬5 min walk
  • ‪Restaurante Churrascaria e Pizzaria Guaru Center - ‬4 min walk
  • ‪Churrascaria Vila Moreira - ‬5 min walk
  • ‪Queobs - O Rei da Costela - ‬6 min walk
  • ‪The Lord Black Irish Pub - ‬5 min walk

About this property

Mercure Guarulhos Aeroporto Hotel

3.5-star hotel near Internacional Shopping Guarulhos
Mercure Guarulhos Aeroporto Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 14 meeting rooms are available. The business-friendly Mercure Guarulhos Aeroporto Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Guarulhos hotel is smoke free.

  • 109 guestrooms or units
  • 16 levels
  • 220 sq m of conference space
  • Built in 2003
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Guarulhos Aeroporto Hotel offers 109 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Baby bath
  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; BRL 63.80 for adults and BRL 63.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchenette
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately BRL 63.8 for adults and BRL 63.8 for children
  • Airport shuttle fee: BRL 10 per person (roundtrip)
  • Covered valet parking fee: BRL 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aeroporto Hotel Guarulhos
Guarulhos Aeroporto Hotel
Guarulhos Hotel Aeroporto
Hotel Aeroporto Guarulhos
Hotel Guarulhos Aeroporto
Hotel Mercure Guarulhos Aeroporto
Mercure Aeroporto Hotel
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel
Mercure Guarulhos Hotel
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Apartments Guarulhos Aeroporto Sao Paulo
Mercure Aeroporto
Mercure Guarulhos Aeroporto Hotel Sao Paulo
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel Hotel
Mercure Guarulhos Aeroporto Hotel Guarulhos
Mercure Guarulhos Aeroporto Hotel Hotel Guarulhos

Mercure Guarulhos Aeroporto Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 834 reviews
Rating 8 - Good. 305 out of 834 reviews
Rating 6 - Okay. 125 out of 834 reviews
Rating 4 - Poor. 31 out of 834 reviews
Rating 2 - Terrible. 25 out of 834 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

decent

Decent hotel. Older but was nice back in the day. Great room. Gym was missing equipment, not clean, and obviously not well cared for. If a good gym is important to you, I’d choose another hotel. Breakfast was awesome, though a touch expensive. lots of options and very tasty. Restaurant was great and staff were very courteous. Would stay again if I just needed a place to sleep
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry, Buffalo

Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very wore out hotel which needs an urgent revamp. It’s summer and the air conditioning didn’t work, stay away
Stayed 1 night in Feb 2025

8/10 Good

Soraik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

4/10 Poor

Yi Hua

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I called reception for an electric kettle for hot water, and waited for 2 hours. I called reception twice to ask for it and they told me that they will bring it in a moment and it never showed. This place has terrible service .
Stayed 1 night in Feb 2025

8/10 Good

ihab

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro Henrique

Stayed 1 night in Jan 2025

10/10 Excellent

Valdir Vitor

Stayed 1 night in Jan 2025

10/10 Excellent

Valdir Vitor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vitor from 1910

Thanks everybody from Mercure hotel for this incredible new year celebration….
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas J

Stayed 1 night in Jan 2025

6/10 Okay

Geovani

Stayed 1 night in Dec 2024

8/10 Good

Adneia

Stayed 1 night in Dec 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times, i find it more convenient and rooms better than marriott and pullman which are more than dpuble tbe price. Staff are excellent and superior suites are great. Good prices and a bar/shop round corner too. They advertise pool , not great but a different space...was working so didnt bother me.
Stayed 6 nights in Nov 2024

10/10 Excellent

Clarissa, Westerville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for those who need to stay near the Guarulhos airport. Quick checkin, very nice large room. Breakfast is divine; other meals are expensive but very nice. Inexpensive transport back to the airport - it's free from the airport to the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Reasonable value but hotel needs updating.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Proximity to the airport is very good. Hotel was a little dated but staff were friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Clarissa, Westerville

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a great option for those staying in the Guarulhos area. The hotel is clean, has an excellent breakfast, and offers shuttle transport to Guarulhos.
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcelia, La Quinta

Liked: Cleanliness, property conditions & facilities
Great staff, very clean and safe.
Stayed 1 night in Aug 2024

6/10 Okay

Viviana

Liked: Cleanliness, room comfort

Cómodo pero viejo

Es un hotel cómodo pero super viejo! Antiguo, el desayuno muy bueno y variada, me quedé una noche por una escala que hice en São Paulo
Stayed 1 night in May 2024

4/10 Poor

Ali

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would strongly recommend not to stay here as staff is unhelpful, property condition very poor
Stayed 1 night in Apr 2024

2/10 Terrible

Ali

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel tries to charge extra for early check in , even if 2 hours early Despite requesting early check in on booking
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Pollyana

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Edin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023