Ratings based on 956 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 21, 2024 on Expedia
Fantastic hotel, conveniently close to shopping and ding and the staff was incredibly friendly and helpful.
Comment from Hotel Management
Mar. 7, 2024 by マネージャー, Hotel Management
Warmest greetings from ANA CROWNE PLAZA HOTEL SAPPORO!!Thank you for your nice reviews. We are very happy that you had a great time at our hotel.We will try to serve the same high quality service when you come back to hotel next time.
by A traveller from Bellflower
Posted Jan. 10, 2024 on Expedia
Within walking distance almost everywhere around center
Comment from Hotel Management
Jan. 13, 2024 by Front Ishihara, Hotel Management
Thank you very much for staying at the ANA Crowne Plaza Hotel Sapporo.Thank you again for taking time out of your precious time to give us your feedback on your stay with us. Many of our guests have highly appreciated the hotel's location, as it is easy to access to various tourist spots. As we celebrate our 49th year in business, we are aware of the inconvenience our facilities may cause, but we will continue to strive to provide high quality services and improve our facilities to ensure that our guests have a pleasant stay. We look forward to your continued patronage of the ANA Crowne Plaza Hotel Sapporo for many years to come.
by A traveller
Comfortable hotel with good food options
Posted Jan. 9, 2024 on HotelsWell located hotel near the train station
Comment from Hotel Management
Jan. 12, 2024 by Front Ishihara, Hotel Management
Thank you very much for using our service.The easy access from Sapporo Station has been well received by many customers. All of our staff will continue to strive to be a hotel that our customers can use comfortably, and we look forward to your continued patronage and patronage.
by A traveller
super friendly staff, best breakfast buffet
Posted Dec. 21, 2023 on HotelsComment from Hotel Management
Jan. 13, 2024 by Front Ishihara, Hotel Management
Thank you very much for staying at the ANA Crowne Plaza Hotel Sapporo.Thank you again for taking time out of your precious time to give us your feedback on your stay with us. We are very honored to hear your compliments about our front desk staff, and it gives us great encouragement and confidence. We will take your comments into consideration as valuable feedback. All of us at the hotel will continue to work tirelessly to provide you with a comfortable space and hospitality that will remain in your hearts and memories.We hope you will forgive us for this incident and we look forward to your continued patronage in the future.
by A traveller
Posted Nov. 22, 2023 on Expedia
by A traveller from Hong Kong
Posted Oct. 12, 2023 on Expedia
員工態度死板、走廊房間廁所煙味很大、綿被太厚！
Comment from Hotel Management
Jan. 13, 2024 by Front Ishihara, Hotel Management
非常感谢您光临札幌全日空皇冠假日酒店。我们还要再次感谢您在百忙之中抽出时间来撰写评论。我们想借此机会对您最近入住期间可能遇到的失望表示歉意。酒店全体员工将继续不懈努力，为您提供舒适的住宿和热情的款待，让您终生难忘。我们感谢您的关注，并期待您今后继续光顾。我们期待再次欢迎您的光临。
by A traveller
Posted Oct. 11, 2023 on Expedia
by A traveller
Posted Aug. 31, 2023 on Expedia
by A traveller
Posted Jul. 19, 2023 on Expedia
Property are old, Lift and floor carpet are old
by A traveller from Jupiter
Posted Jun. 20, 2023 on Expedia
