Ratings based on 822 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 5, 2024
The rooms are exceptionally clean, and the bed was very comfortable. Everything worked well, the free breakfast was better than expected, and the staff were friendly and helpful. There's airport noise, but it's to be expected at an airport hotel.
Comment from Hotel Management
Apr. 7, 2024 by GM, Hotel Management
Dear Troy,Thank you for your wonderful 5-star review! We're thrilled to know you enjoyed your stay, from our clean rooms and comfortable beds to our better-than-expected breakfast. Our team always strives to deliver friendly, helpful service. We acknowledge the airport noise and appreciate your understanding, since we are indeed an airport hotel. We hope to welcome you back soon!Warm regards,Hotel Management
by A traveller from WELLINGTON
Posted Mar. 5, 2024
The transportation took an hour to get to us at 8pm at night, when the hotel was literally 10 minutes away. We had to call four or five times to get anyone to come get us. They did not have water in the room and the machine did not work. Breakfast was at 6am, we needed to leave on the 6am bus to the airport, asked if I could get a muffin and they said no they were not ready for breakfast. Terrible place.
Comment from Hotel Management
Mar. 6, 2024 by Ahnia F.D. Management, Hotel Management
We greatly appreciate you taking the time out to let us know how we are doing. We sincerely apologize for the inconveniences that you encountered while staying with us here at Quality Inn Seatac Airport. We are working diligently on improving our hotel, as well as making sure all of our staff make our guests feel comfortable and at home during their stay. We do our best to make sure all of our guest leave with a satified stay. We hope that you reconsider staying with us so that we may have the chance to give you a better experience during your stay. Thank you for your time.Kind Regards
by A traveller from Shelton
Posted Mar. 4, 2024
Great service and convenient. Clean room
Comment from Hotel Management
Mar. 4, 2024 by GM, Hotel Management
Dear Erica,We are thrilled to hear your positive comments about our service and cleanliness! It's wonderful knowing our convenient location added to your experience. We continuously strive for excellence and your feedback is a testament to our efforts. We look forward to welcoming you back to our hotel in the near future. Warm regards,Hotel Management
by A traveller
Posted Mar. 2, 2024
Women at check-in was excellent!
Comment from Hotel Management
Mar. 4, 2024 by GM, Hotel Management
Dear Olivia,Thank you for your positive feedback! We're thrilled to hear that our check-in process stood out to you. At our hotel, we strive to provide excellent service to all our guests. Your kind words encourage us to continue providing a fantastic experience. We hope to welcome you back soon for another stellar stay!Warm regards,Hotel Management
by A traveller
Posted Feb. 29, 2024
Professional staff willing to help and make your stay more comfortable…. Would definitely stay again.
Comment from Hotel Management
Feb. 29, 2024 by GM, Hotel Management
Dear Frank,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and our staff's professionalism added to your comfort. We strive to provide a warm, welcoming environment and your kind words are greatly appreciated. Looking forward to welcoming you back to our hotel in the future.Warm regards,Hotel Management
by A traveller
Posted Feb. 22, 2024
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
Dear KellieAnn,Thank you for rating us with a 5-star review! We're thrilled to know that your stay with us left a positive impression. We're looking forward to welcoming you back for another memorable stay. Thank you for choosing our hotel.Warm regards,Hotel Management
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 4, 2024 by Ahnia F.D. Management, Hotel Management
Thank you for taking the time out of your busy schedule to let us know how we are doing. Our staff works very dililgently to ensure our guests leave with a satisfied stay. We hope to see you again soon.Best Wishes
by A traveller from LOPEZ ISLAND
Posted Feb. 1, 2024
Good property for the price.
Comment from Hotel Management
Feb. 2, 2024 by Ahnia FD Management, Hotel Management
Thank you for choosing to stay with us. We appreciate you business and your feedback. We hope to see you again in the future.
by A traveller
Posted Jan. 31, 2024 on Hotels
The place needs a renovation. Everything was old. Not impressed. Breakfast was quite good. Everybody was friendly enough.
Comment from Hotel Management
Feb. 1, 2024 by Ahnia FD Management, Hotel Management
We apologize for any inconveniences that you may have encountered while staying with us. Our staff works very hard to make sure all of our guests feel comfortable and at home. We thank you for your patience as we are working on improvements to our property. We hope you give us another chance in the future to give you a better experience and more satisfied stay.Kind Regards
by A traveller
Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Ahnia F.D. Management, Hotel Management
We apologize for any inconvenience during your stay. We hope that you give us the opportunity to better your experience in the future. We appreciate your business. Thank you.
