Ratings based on 1,647 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 20, 2024
Comment from Hotel Management
May 21, 2024 by Romain Chan - General Manager, Hotel Management
Deam Amy,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
by A traveller
Posted Mar. 30, 2024
Sink does not drain. No linen/bedding for the pull out bed. Helpful night staff. Doesn't feel super clean.
Comment from Hotel Management
Apr. 6, 2024 by Warwick Seattle Hotel, Hotel Management
Carly,Thank you for your review and the information on your room. Happy to see that our night staff came to the rescue. Best to you!
by A traveller
Posted Mar. 10, 2024
Entire staff worked to assure we were satisfied, regardless the issue.
Comment from Hotel Management
Mar. 14, 2024 by Warwick Seattle Hotel, Hotel Management
Stanley,Thank you so much for recognizing our hard working staff, they always try to go above and beyond in every aspect of service. See you on the next visit to Seattle. Best to you!
by A traveller
Posted Feb. 24, 2024 on Expedia
The parking garage is ridiculous. There is no elevator connected to the hotel, and it's open to the public, so you're paying $52 a night to carry your luggage up and down flights of stairs.
The service in the restaurant connected to the hotel isn't the greatest either, but the staff was nice.
The TV and the phone wasn't working in the room, and the bathroom had a sprinkler that looked borderline moldy. The "balcony" was also incredibly tiny, it was no more than maybe 8 inches wide.
And I heard 2 employees arguing in the hallway over towels, which was not a great thing to wake up to our first day in Seattle.
Ultimately, the staff we interacted with was nice, and the man who fixed the TV and phone was helpful, but the hotel isn't worth the money in my opinion. The location was okay, but it is across the street from a shifty CVS, and there are plenty of unhoused people walking around, and even coming into the hotel.
Overall, it was fine for this stay, but we will not be staying here again.
Comment from Hotel Management
Mar. 2, 2024 by Warwick Seattle Hotel, Hotel Management
Jasmine,Thank you for the review of your stay and your evaluation of our staff and services. You are correct that there is no elevator in our garage, we ask all guest to utilize the many spaces on the lobby level marked load/unload so only the driver needs to go up and down the stairs carrying just keys. Again, thank you for staying with us. Best to you!
by A traveller from Hidden Valley Lake
Posted Feb. 24, 2024 on Expedia
The night attendant was very rude. I booked a room with breakfast included which he “didn’t see” on my reservation so added it to be nice then the next morning we go to get breakfast to be told it’s not included in our room. The attendant that I spoke too was polite and took care of the misunderstanding quickly but the kitchen staff was very rude and seemed like every question was a bother. Maybe two of the 6/7 employees I encountered were friendly everyone else seemed very annoyed or generally rude.
Comment from Hotel Management
Feb. 25, 2024 by Warwick Seattle Hotel, Hotel Management
Donna B,Thank you for your review on your stay. I must apologize for our mix up on the included breakfast with your stay. I will share your comments with the other managers involved to have them address this individually in their departments. Thank you again for staying with us. Best to you!!
by A traveller
Downtown stay
Posted Feb. 22, 2024 on HotelsFamily trip to check out what Seattle has to offer
Comment from Hotel Management
Feb. 25, 2024 by Warwick Seattle Hotel, Hotel Management
Amanda,Thank you for the review and we hope to see you on the next trip to the Seattle area. Best to you!
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 25, 2024 by Warwick Seattle Hotel, Hotel Management
Shannon,Thank you for taking the time to rate Warwick Seattle following your recent experience with us. We appreciate all feedback from our valued guests, I must apologize that we didn't make your stay more positive. Best to you!
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Warwick Seattle Hotel, Hotel Management
Thomas,Thank you for rating your stay with us. We appreciate all feedback from our valued guests, we must apologize that we didn't make your stay more positive. We would love to welcome you back next time you are in Seattle. Best to you!
by A traveller
Posted Feb. 21, 2024 on Expedia
Cleanliness, respectful . Great location.
Only problem was that it took 45 minutes to get to my room because it was a busy day.
Comment from Hotel Management
Feb. 25, 2024 by Warwick Seattle Hotel, Hotel Management
Daysi,Thank you for the wonderful review of our hotel. The large group we had the night before had some transportation challenges and checked out late making it near impossible to have all the rooms ready at 4pm. We appreciate your patients and look forward to your next visit. Best to you!
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by Warwick Seattle Hotel, Hotel Management
Jesus,Thank you for rating your stay with us. We look forward to your next visit to Seattle. Best to you!
