Holiday Inn Express Selma by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Selma by IHG. Free self parking is available.
Elevator was down right scary. Made ungodly noises. Sounding like it was about to break loose. Pool was closed and green water. Was not posted pool was closed. Staff pleasant and room was cleaned!
I had an issue with my reservation. I had originally booked for 2 nights, plans changed. I only stayed one night. upon checking out, I wasn't given a receipt. I was referred to Hotels.com. I have been with Hotels.com for years and this is the first time this has happened to me. Third party booking does not will not work for me. If I am paying for my accommodation, I should have been able to receive a receipt for the time I actually was there. I was told I would receive an email receipt. I have not received anything. I don't care for this policy at all !!!
The bathroom was full of bugs. I called the front desk and reported it. The Clerk said it was nothing he could do and would try to find me some pesticide but never did. Overall the stay was ok
Management at this hotel is literally non existent
I called the front desk five days in a row in an attempt to book a group rate. No managers are on site. No manager EVER called me back. Just incomprehensible as far as a lack of professionalism. Had to book rooms through hotels.com and IHG website direct. Just pathetic lack of professionalism . . . in the hospitality industry no less. So, so sad.