Ratings based on 74 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Very comfortable beds. Nice friendly staff
Comment from Hotel Management
Feb. 21, 2024 by Management and commercial department, Hotel Management
Dear Garth, Thank you so much for taking time out of your day to share your amazing experience with us. All of us are delighted that we could ensure a comfortable stay during your visit. Do not hesitate to contact us at clientes@tugasa.com for anything you may need; your requests, feedback, and suggestions are always welcome. Hoping to see you soon!
5 out of 5
by A traveller

Posted Jan. 18, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Recp., Hotel Management
Neill, gracia por su valoración de nuestro hotel, nos alegramos que todo haya sido de su agrado. Saludos
4 out of 5
by A traveller

Lovely hotel and location

Posted Nov. 10, 2023 on Hotels
Refreshed hotel and very clean and comfortable
5 out of 5
by A traveller

Posted Oct. 10, 2022 on Expedia
Far exceeded our expectations from check in to breakfast the following morning.
Comment from Hotel Management
Oct. 20, 2022 by Japc, Hotel Management
Agradecerles que su estancia en nuestro establecimiento le haya sido grata.
4 out of 5
by A traveller

Lovely pool.

Posted Jun. 27, 2021 on Hotels
Loved it. Great staff and facilities
Comment from Hotel Management
Jul. 5, 2021 by Recepción, Hotel Management
Gracias por su comentario.
5 out of 5
by A traveller

Ronda weekend

Posted Jun. 15, 2021 on Hotels
Super hotel with lovely pool, fantastic food, especially breakfast and great service. This was my second visit and I will be back soon!
Comment from Hotel Management
Jul. 5, 2021 by Recepción, Hotel Management
Gracias, por su comentarios, aquí le esperamos para su próxima visita.
4 out of 5
by A traveller from Gibraltar

Posted Jan. 20, 2020 on Expedia
The location was great. Far closer to the centre of town than we thought. The staff were friendly and welcoming.
Comment from Hotel Management
Jan. 22, 2020 by Recepción, Hotel Management
Thank you for staying at our establishment and your comment.
4 out of 5
by A traveller

Posted Jul. 18, 2019 on Hotels
The position of the hotel was perfect for the nearby village we were visiting
Comment from Hotel Management
Jul. 24, 2019 by Recepcion, Hotel Management
Thank you for your comment, it will help us improve.
5 out of 5
by A traveller

Posted Jun. 19, 2019 on Expedia
The hotel has an excellent location . You do a 10 minute walk to the center of this beautiful town . The restaurant offers an excellent breakfast. It is also open the whole day for excellent food and snacks. The pool is very nice as well as the pool area. Setenil is a beautiful place to visit and this hotel is an excellent choice
Comment from Hotel Management
Jun. 21, 2019 by José Antonio Porras, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
4 out of 5
by A traveller

Town within the caves

Posted Nov. 3, 2018 on Hotels
Ideal location - 10 minute walk to centre of town. Staff were polite and friendly. Food was good. Excellent choice of locally sourced produce. Beds were comfortable. Only downside was heating system was noisy even when turned off. Apart from that couldn’t fault the hotel and would stay again when visiting that part of Spain.
Comment from Hotel Management
Nov. 14, 2018 by Recepción, Hotel Management
Thank you for your comment