Ratings based on 375 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Great location and service

Posted Jun. 26, 2023 on Hotels
Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 13, 2020 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 18, 2019 on Hotels
4 out of 5
by A traveller

Good place to stay

Posted Nov. 17, 2019 on Hotels
I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
4 out of 5
by A traveller

6 day Business Trip

Posted Nov. 16, 2019 on Hotels
1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 15, 2019 on Expedia
5 out of 5
by A traveller

Great!

Posted Nov. 14, 2019 on Hotels
Grrat hotel, perfect location, friendly staff very good service
3 out of 5
by A traveller

All that glitters isn’t gold

Posted Nov. 10, 2019 on Hotels
The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 24, 2019 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 18, 2019 on Expedia
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