Hilton Sorrento Palace

4.0 star property
4-star luxury resort near Sorrento Beach, connected to the convention center

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Photo gallery for Hilton Sorrento Palace

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Junior Suite, 1 King Bed, Sea View
Suite, 1 King Bed (Surya) | Bathroom
Point of interest
2 restaurants, Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Piazza Tasso
    ‪8 min walk‬
  • Sorrento Beach
    ‪13 min walk‬
  • Baths of Queen Giovanna
    ‪10 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪53 min drive‬

Room options

Superior Room, 2 Single Beds, Non Smoking, Hill View

  • 23 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Single Room

  • 15 sq m
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

Superior Quadruple Room

  • 45 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Triple Superior Garden view

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Room, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Triple Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite Garden

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Executive Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Suite, 1 King Bed

  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 1 King Bed (Surya)

  • 110 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Family Triple Room, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Sorrento

Seaside stay .You'll find Sorrento Beach and Baths of Queen Giovanna within 3 miles (5 km) of this resort. Pompeii Archaeological Park is within 20 miles (32 km) and Naples National Archaeological Museum is within 32 miles (52 km).

What's nearby

  • Piazza Tasso - 8 min walk - 0.7 km
  • Sorrento Lift - 10 min walk - 0.9 km
  • Corso Italia - 10 min walk - 0.9 km
  • Sorrento Beach - 13 min walk - 1.1 km
  • Baths of Queen Giovanna - 10 min drive - 3.7 km

Getting around

  • Sorrento Station - 12 min walk
  • Naples Intl. Airport (NAP) - 100 min drive

Restaurants

  • ‪Ristorante Garden - ‬7 min walk
  • ‪Bar Veneruso - ‬10 min walk
  • ‪Manneken Pis - ‬8 min walk
  • ‪Antica Salumeria Gambardella - ‬8 min walk
  • ‪Cafè Latino - ‬8 min walk

About this property

Hilton Sorrento Palace

4-star luxury resort near Sorrento Beach, connected to the convention center
Hilton Sorrento Palace offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 24 meeting rooms. Event space at this resort measures 90352 square feet (8394 square meters) and includes a conference center. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sorrento resort.

  • 1 building
  • 328 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 3 bars or lounges
  • 90352 sq ft of conference space
  • 8394 sq m of conference space
  • Built in 1981
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Hilton Sorrento Palace offers 328 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Dutch, English, French, German, Italian

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Street parking available
  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Private wine tours
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property charges a 10% service fee to food and beverage purchases on site.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel !

Great hotel and stay ! Very very clean, comfortable and really friendly staff all around ! We had an amazing stay & the kids enjoyed the stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Simo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Dec 2024

10/10 Excellent

Sudip, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is sprawling and the rooms are spacious. Sorrento city center is about 20 mins walk.
Stayed 2 nights in Nov 2024

6/10 Okay

Greg

Stayed 2 nights in Nov 2024

8/10 Good

MITRA, Vancouver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. Didn't have coffee maker in room though.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay with decent value for the money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arleigh, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jade

Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
pretty view. frescos nice on walls..walkable to town
Stayed 6 nights in Sep 2024

10/10 Excellent

carrie

Stayed 3 nights in Sep 2024

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The buffet was cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We had the wonderful experience. Daniel was amazing in arranging our family and assisting us as needed despite our complex requests.
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, staff was professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Philomena

Stayed 3 nights in Sep 2024

10/10 Excellent

Calvin, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the perfect location within walking distance to restaurants and shopping. The hotel also had free breakfast and options for onsite dining.
Stayed 5 nights in Sep 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The hotel seems to be a bit much for Sorrento, Italy, And to me was too Americanized. The food was very average for Italy. Breakfast was spectacular, but I couldn’t find a good cup of coffee. All the coffee wasn’t good. Also, another turn off was the smell in the hallway outside our room. I think it’s a cleaning product odor, combined with the heat from the sun, and poor ventilation in the area. Otherwise it was nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos and description of this location are completely false. The pool was locked up with a chain. The halls and areas were empty and not inviting at all, the front desk person who checked us in was rude and not helpful. The whole thing was terrible. For the rate and expected experience, this should have been way better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, very comfortable bed and spacious room. Facilities beautiful. Quick and easy check in
Stayed 2 nights in Sep 2024

10/10 Excellent

ANAS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing amenities, gorgeous view. Close to city center. Very clean. Wish I had more time there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana, Whitchurch-Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amer, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024