Positives: The view is beautiful and the bed was big. Breakfast was okayânothing special, but fine. At least we had a roof over our heads.
Now the negatives: walls are paper thinâyouâll hear everything, including your neighborâs bathroom habits. The hair dryer is uselessâworks for one minute, then needs a break. Air conditioning didnât work, so expect to sleep in a stuffy, hot room. Staff had zero service mind unless they were trying to sell us dinner at their restaurant. Housekeeping didnât replace toiletries and took our towels without providing new ones. Asked for a kettleâtold to come get it ourselves. Asked for a cupâtold to go ask the restaurant directly. Room itself was not worth 4-stars. Furnishing quality of a hostel.
This is labeled a 4-star hotel, but that only applies to the view. In terms of service, itâs worse than a hostel.
Biggest issue? The location. Marina Grande may sound charming, but itâs terrible for tourists. Far from the city center and ferry piers, youâll be walking up steep hills or paying âŹ20â30 per taxi ride. With luggage, prepare to drag your bags 500â750m over cobblestonesâtaxis canât reach the hotel, and the staff offers no help.