Ratings based on 590 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 18, 2023 on Expedia
by A traveller from Columbus
Posted Oct. 1, 2023 on Expedia
This property is not what it is advertised as — it is a rooming house in a middle-class neighborhood. It is not a charming English inn. Outside are is run-down. Given the lack of a true reception/office and staff on the property, it is questionable as to whether they truly are running a legitimate business.
Felt very unsafe and left.
by A traveller
Posted Sep. 27, 2023 on Expedia
by A traveller
Not a hotel
Posted Sep. 22, 2023 on Hotelsthere was no one there when I arrived, the keys were in a lock box and I had no code. there was supposed to be a restaurant and bar, they did not exist. There was no elevator, I didn't even look at my room, I found another hotel and now I'll get my credit card company to deal with getting my money back.
Be aware, this is not a real hotel but a boarding house and the rate is a total rip off. Also, it was in the suburbs so there were no restaurants within walking distance.
by A traveller
Posted Sep. 19, 2023 on Hotels
by A traveller from Lima
Posted Sep. 4, 2023 on Expedia
by A traveller
Don't be fooled by the old reviews!
Posted Aug. 10, 2023 on HotelsI don't recommend this place. Don't be fooled by the old reviews on this site, or the hotel web pages!
It is advertised as a hotel, bar and a restaurant, but it is closer to a self service hostel without a reception. Unfortunately we stayed in this place a month ago and had a subpar experience. You check-in online via a form and get the keys from a lockbox. The place is rundown, there is no restaurant in the premises any more, no breakfast, any services, nor staff. Common areas had dirty footprints from some shady looking maintenance crew that was occupying most of the parking lot when we arrived. Most of the common areas I assume were lounge or restaurant previously were locked down. The room we stayed in reeked of strong cleaning chemicals and were bare.
They advertise "Free private parking on-site", however, upon asking for a permit that was required by signs, they never brought one and instead said we would be allowed to park there. Next morning we received a £60 parking notice. When confronting the company via phone, they said "a manager" will take care of it, not to worry. After multiple days and calls later I never received a written confirmation the issue had been taken care of nor was their "manager" ever available to discuss the topic. After the appeals with the parking management company failed, I had to pay the notice myself.
by A traveller
Posted Aug. 7, 2023 on Hotels
by A traveller
Posted Jul. 6, 2023 on Expedia
In a week time i still didn't receive an invoice from the owner.
by A traveller
Posted Jun. 21, 2023 on Expedia
The hotel is current operated in Airbnb mode. No staff station in the hotel to service customer and guest can call staff by mobile for assistance and in general they staff is polite and friendly.
