Ratings based on 669 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Another great visit
Posted Mar. 14, 2024 on HotelsStaff was nice and very accommodating. We were put in a king suite when we arrived, but reserved a double queen. They changed us out right away. Hot breakfast every morning is great. GREAT SHOWER!! 🤗 Our mattress/topper may need to be replaced, a little saggy in the middle for 2 people. We always stay here when in Springdale, and will continue to do so.
Comment from Hotel Management
Mar. 14, 2024 by GM, Hotel Management
Dear Anonymous, Thank you so much for your kind comments. I know you have a choice in where you stay, and I would like to thank you for choosing our Holiday Inn once again! I am glad we were able to make your time here an enjoyable one. Your compliments are appreciated but it’s especially kind of you to recognize the staff who do a great job taking care of all our guests. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. We enjoy having you as our guests and look forward to welcoming you again soon. Best, Jayson Janda GM
by A traveller
Posted Mar. 13, 2024 on Expedia
Comment from Hotel Management
Apr. 3, 2024 by Holiday Inn Springdale, Hotel Management
Thank you so much for your review. I'm so happy that you had a great stay! I will be sure to share your review with the hotel staff. Thanks again and I look forward to seeing you again soon!
by A traveller
Posted Mar. 10, 2024 on Hotels
Very nice and clean atmosphere
Comment from Hotel Management
Mar. 10, 2024 by GM, Hotel Management
Dear Charlotte, I’m glad you enjoyed your visit! Thank you for leaving a review and noting our high cleanliness standards; I'll be sure to pass along your feedback to our dedicated housekeeping team. We appreciate your choosing us and hope to host you again. Best, Jayson Janda GM
by A traveller
Posted Mar. 9, 2024 on Hotels
Comment from Hotel Management
Mar. 20, 2024 by GM, Hotel Management
Dear Lisa, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Jayson Janda, GM
by A traveller
Posted Mar. 4, 2024 on Expedia
It was clean and I felt safe.
Comment from Hotel Management
Mar. 5, 2024 by GM, Hotel Management
Dear Amanda, Thank you for your business and for taking the time to share a review. I am glad you felt safe and appreciate you noting our overall cleanliness. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon. Best, Jayson Janda GM
by A traveller
Posted Mar. 4, 2024 on Expedia
In a nice area and decent bar. Quiet and clean.
Comment from Hotel Management
Mar. 5, 2024 by GM, Hotel Management
Dear Clinton, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Springdale at our Holiday Inn. Please know that we are ready and waiting to welcome you back anytime you return to the area. Best, Jayson Janda GM
by A traveller
Posted Mar. 4, 2024 on Expedia
Nice property.
Comment from Hotel Management
Mar. 4, 2024 by GM, Hotel Management
Dear Kelli, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Jayson Janda GM
by A traveller
Posted Mar. 2, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by GM, Hotel Management
Dear Amy, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Jayson Janda, GM
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 27, 2024 by GM, Hotel Management
Dear Elsie, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Jayson Janda, GM
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 20, 2024 by GM, Hotel Management
Dear David, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Jayson Janda, GM
