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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Enjoy free weekend breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)
Room amenity
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
155 38th Ave, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min walk‬
  • Place, Dupage Expo Center
    ‪16 min walk‬
  • Place, Dellora A. Norris Cultural Arts Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

St. Charles

In St. Charles .You'll be within half a mile (1 km) of Charlestowne Mall and 2 miles (3 km) of Dupage Expo Center with a stay here. St. Charles Heritage Center and Camp Kane and Arcada Theater are also within 3 miles (5 km).

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dupage Expo Center - 16 min walk - 1.4 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 7 min drive - 4.6 km
  • Woodfield Mall - 32 min drive - 32.5 km

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 54 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬20 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Enjoy free weekend breakfast at this St. Charles hotel
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served on weekends. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - St Charles by IHG. Self parking is free.

This St. Charles hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Quality Inn and Suites St Charles - West Chicago
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very good, 1,001 reviews
The price is CA $93
CA $104 total
includes taxes & fees
Apr 28 - Apr 29
Quality Inn and Suites St Charles - West Chicago

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to the airport?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is 1.8 mi (6-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on Apr 3, 2026 start from CA $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Chicago West - St Charles by IHG.

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to the beach?

This hotel is 15.6 mi (34-min drive) from Centennial Beach.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there is no casino at this hotel, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Holiday Inn Express & Suites Chicago West - St Charles by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to downtown St. Charles?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is 2.1 mi away from St. Charles.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 640 reviews
Rating 8 - Good. 153 out of 640 reviews
Rating 6 - Okay. 64 out of 640 reviews
Rating 4 - Poor. 32 out of 640 reviews
Rating 2 - Terrible. 18 out of 640 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arthur

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly
Stayed 3 nights in Dec 2025

8/10 Good

Crothers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay visiting family in the area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really didn’t eat anything
Stayed 3 nights in Dec 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Iveannette, orlando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristian

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
All of above
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room; 24/7 coffee; breakfast buffet
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, friendly and helpful
Stayed 2 nights in Nov 2025

6/10 Okay

Lauren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was on the first floor near the side door and that door was so loud and disruptive. I would suggest fixing that door or not putting guests in the rooms near it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa Al-Karim

Stayed 1 night in Oct 2025

4/10 Poor

Claudia, Saint Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room… one of the Best Free Breakfast I have had at a hotel
Stayed 1 night in Oct 2025

6/10 Okay

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Hotel was fine! Front desk woman was less than friendly upon check in and through out the stay; didn’t seem like a place that welcomed families.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

4/10 Poor

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to change rooms TWICE because the first room had a hole in the ceiling and the second room had mold and mildew in the exhaust vets that contaminated the entire room so much so you could smell it when you walked in. We finally settled into a habitable room an hour after arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas - Tomika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kayra

Travelled with partner
Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Stayed 1 night in Aug 2025