WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. The business-friendly Ryan Mansion also features a garden, concierge services, and laundry facilities. Self parking is free.
A few things were disappointing.
It was our 26th wedding anniversary, which was communicated in the reservation and there was no recognition - no card in the room or complimentry wine or chocolates. For the price of the room - I was surprised there wasn't this extra hosptiality.
Also - we were not checked on to see if we needed fresh towels or coffee replenishment for the room (we stayed there 2 nights). We did have a do not distrurb sign on the door as we didn't want the room cleaned but had to go hunting for coffee on the 2nd day and when we asked - we were directed to a supply closet on the second floor to fetch it ourselves. This is not reasonable for a boutique hotel at this price point.
While the property is lovely and holds historical interest ...on it's own does not warrent the price point - the service needs to be pristine - which it was not. While our contact person was friendly - at times - I would say too casual and over shared personal details.
On the second night - there were guests that were very loud until 9:30/10. Given there was no one onsight after 4pm - there was no one to manage noise levels.
Overall - while the property was beautiful - it was disappointing as a lux, special occassion venue and I would not recommend that that price point.
Wonderful stay - absolutely beautiful property, in a great location. Also, lovely staff and a wonderful breakfast every morning. Would stay here again.
Breakfast was absolutely amazing. The woodwork is stunning, very quiet area and near a lovely park. We woke up to a beautiful winter scene with snow covered trees all along the street and our car was even cleaned off, that was a very considerate thing to do. Enjoyed our stay.
Amazing place and fantastic friendly service. Will definitely be back. The breakfast that was included is better than almost any you will get at a restaurant.
This place is amazing! It was beyond my expectations. Extremely clean, cozy and comfortable. It made us feel like royalty. Housekeeping is exceptional and went out of her way to accommodate us.
Mary (reception, cook and cleaning lady) was friendly and very accommodating. The room (two queen beds on the third floor) was very large, with great soaker tub for two, but the jets werenât working due to âelectrical issueâ. The interior of the house appears well maintained, and rooms/bathrooms are beautifully decorated, very clean and very cozy bed/pillows. The exterior of the house is greatly in bad state - front entrance posts are rotting and house exterior needs a major paint job - not good first impression upon arrival. Inside of house is fine! Great location! Lots of hills around the house, so if youâre walking, keep that in mind as the walk back from downtown is steep!
It was a wonderful stay. Comfortable bed, nice large bathroom and bedroom. Enjoyed the little bar at night and the common area. Breakfast was delicious. Convenient to everything.
The staff at the property are very kind. Personable when lol do anything to assist you. The property itself is beautiful rooms amazing beds very comfortable.
The home is a trip into yesteryear. The decor fits the theme of early 1900's. Mary, our hostess was very accomodating. Her breakfasts we not only delicious, but filling (we did not eat lunch during our 4 day stay). Robert, the owner, took the time to have several lengthy chats about the mansion, its history (including several Royal visits) as well as stories of St. John and NFLD.
Only draw back was getting our luggage up to the 2nd floor.
As they say, location, location, location. We we able to walk everywhere except for Signal Hill and Quidi Vidi, which were both less than 10 minutes drive. A very memorable finish to our 15 days in NFLD.