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Comfort Inn St. Louis - Westport Event Center

3.0 star property
3-star hotel with free WiFi, connected to the convention center

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Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Lobby
Lobby sitting area
Property amenity
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪2 min walk‬
  • Place, St. Louis Union Station
    ‪20 min drive‬
  • Place, Gateway Arch
    ‪22 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Maryland Heights

City center stay.A stay at this hotel places you within half a mile (1 km) of Westport Plaza and 3 miles (5 km) of Creve Coeur Golf Club. Mercy Olive Mason MOB and Missouri Baptist Medical Center are also within 6 miles (10 km).

What's nearby

  • Westport Plaza - 2 min walk - 0.2 km
  • St. Louis Zoo - 15 min drive - 24.6 km
  • Washington University in St. Louis - 17 min drive - 19.5 km
  • St. Louis Union Station - 20 min drive - 33.2 km
  • Gateway Arch - 22 min drive - 35.7 km

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Westport Plaza - ‬13 min walk
  • ‪Circle K - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪St. Louis Bread Company - ‬16 min walk
  • ‪Westport Social - ‬16 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

3-star hotel with free WiFi, connected to the convention center
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Maryland Heights hotel.

  • 170 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (28 inches high)
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Reviews

Comfort Inn St. Louis - Westport Event Center Reviews

6.8

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 148 out of 1002 reviews
Rating 2 - Terrible. 138 out of 1002 reviews

Reviews

6/10 Okay

Corina

Travelled with family
Disliked: Amenities
Didnt like having to wait to get cheched in for 10 min. No one behind counter. Curtains was torn and falling off rod. Breakfast was good . Pool was closed.
Stayed 1 night in Oct 2025

4/10 Poor

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed for the weekend, the second day our key cards Stopped working and we couldn't enter our room! There was Absolutely NO Breakfast at All any day! It reeked of Weed in the hallways, and rude kids and teenagers were roaming the hallways.. Definitely Not staying here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Donald

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Guest

There were ants all over our room. The were on the tables, in the garbage can and in our bed. We could barely get any sleep the last night we stayed there because of the ants. We reported to the front desk, but the situation was not addressed. The carpets were dirty throughout the entire hotel and there was a consistent, funky odor
Stayed 3 nights in Aug 2025

2/10 Terrible

ELIAS

Stayed 1 night in May 2025

2/10 Terrible

Elias

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make reservation for three 2 queen when we got two double bed doesn't fit two people in the bed and we talked to the manager He wouldn't change nothing he won't update the room for different a terrible Stay in there don't recommend it
Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool was fantastic
Stayed 1 night in Aug 2025

2/10 Terrible

Abbe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally the worst hotel I’ve ever been in. We left 5 minutes after we arrived because there was excrement on the wall and a man laying in a pile of clothes in the laundry room floor. The staff at the desk was nice and refunded our money. But three days later my CC was charged. When I called the hotel to dispute the charge, they were unbelievably rude and hung up on me multiple times. I ended up having to dispute the charges with my bank. I will literally never even consider another stay at a Comfort Inn.
Stayed 3 nights in Aug 2025

6/10 Okay

Denise

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The beds were very comfortable. The pool was clean
Stayed 1 night in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Nothing special

Everything is all right it was clean enough given the price, but the staff need to do something about guests. There was some absolutely wild guests, just yelling screaming children, no violence just general Mayhem and it went on until about 1:00 a.m. and nobody did anything about it.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Liked: Staff & service, property conditions & facilities, room comfort
The carpet in the room was dirty and the bathroom faucet was loose. The hotel overall was clean and the staff was very freindly.
Stayed 2 nights in Aug 2025

4/10 Poor

Dawni

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Our room was dirty. There was food under the bed, and it didn't appear to have been vacuumed. Our window was also cracked in 2 places (basically the entire window was cracked) and it was taped together. Didn't seem very safe, or sealed, so the air conditioner kicked on and off the whole time and it sounded like a freight train everytime it came back on. The staff were very nice, but they weren't very present in their positions. I stood behind the desk multiple times while staff were on their phones and they didn't notice me there. Would not recommend or come back in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Atoya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

jennifer

Disliked: Cleanliness

Bugs

Roaches. One fell out of the lamp when i turned it on. Checked beds to verify not bed bugs and bed and linens seemed really clean. Next morning found the bigger bug crwling on the wall. Carpet old. I had some sort of reaction with a rash but i was the only one. Would not recommend. I know people can say that bugs come with the person. I assure you that is not the case and as soon as we got off the elevator we already had concerns. Carpet very stained in hallways. Smelly. Hair dryer in our bathroom still had hair on it from last guest.
Stayed 1 night in Jul 2025

2/10 Terrible

Darlene

Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to highway.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and professional, very welcoming even at 2:00am after we had a long day of delayed flights. Hallway carpets looked liked they could use a good cleaning. Beds comfy. Breakfast was a nice variety of food and good
Stayed 1 night in Jul 2025

2/10 Terrible

BreAnna

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove 10 hours and chose this hotel because of its relative closeness to the National Archives. Unfortunately, upon check in there was mold all over our room, including behind the wallpaper. This was causing the wallpaper to bubble and peel. There were also some very suspicious red stains all over the carpet. The curtains were also disgusting. We could never figure out how to get the hot water to work either. Also the overall atmosphere of the hotel made us feel very very unsafe. We were highly disappointed and ended up checking out a day early. Staff did very little to help us. They refunded us for the night we didn't stay (originally was supposed to stay for 2 nights). However, they didn't offer to refund any of the amount that we spent for the horrible experience. My family and I have traveled a lot and Comfort Inn is usually pretty reliable but this has to be one of the worst hotels we have ever stayed in.
Stayed 2 nights in Jul 2025

8/10 Good

Jacquelyn

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet. Nice television. Not very far from restaraunts. Could have used some hooks or towel racks in the bathroom. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Dillon

Stayed 1 night in Jul 2025

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk worker was great! The room smelled very strong of marijuana. One of the curtains was missing on one side. When you walk in the side door you get rusty water dripped on you from the ac above.
Stayed 1 night in Jul 2025

2/10 Terrible

Taylor

Disliked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 3 nights in Jul 2025