Ratings based on 873 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 25, 2024
Property was old and severely overpriced..
Comment from Hotel Management
Mar. 27, 2024 by Guest Relations Specialist, Hotel Management
Hi paul,We regret to hear about your dissatisfaction with our property. While we understand your concerns regarding the age of the property, we strive to maintain a high standard of cleanliness and comfort for our guests. As for pricing, we regularly assess our rates to align with market standards and the value we offer. We appreciate your feedback and will continue to work towards enhancing the guest experience.
by A traveller
Posted Mar. 15, 2024
Very nice pool. Walkabe to go to dinner
Comment from Hotel Management
Mar. 16, 2024 by Guest Relations Specialist, Hotel Management
Hi Kathryn,We're delighted to hear that you enjoyed our pool facilities during your stay with us. Providing a relaxing and enjoyable experience is a top priority for us, and we're pleased that our pool met your expectations. Additionally, we're glad you found our location convenient for accessing dining options nearby. Should you choose to stay with us again in the future, we'll strive to ensure your experience continues to meet or exceed your expectations.
by A traveller
Posted Mar. 11, 2024
Neat looking
Comment from Hotel Management
Mar. 12, 2024 by Guest Relations Specialist, Hotel Management
Hi Val,We're thrilled to hear that you found our hotel's appearance neat and appealing. Our team takes great pride in maintaining a clean and attractive environment for our guests. We strive to provide a welcoming atmosphere that exceeds expectations. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit.
by A traveller
Posted Feb. 27, 2024 on Expedia
The hotel was ok, we just need a lil e to sleep and shower, while we have a late flight, I asked for a late check out, the front desk said lates at 2 pm, she mistake I and call me to tell me my stuff it’s out the room, because the late was 12:00, I called at 11:30.
Asked to pay for an extra night say no! Asked to pay for a
Late check out and ay also no!!! Very rude, absolutely never recommend this place or used again.
Worst place to ask for a late check out! I never had a problem in a hotel paying extra if my flight is late.
Because of her now I have to go in my baiting suit to the airport.
Comment from Hotel Management
Feb. 28, 2024 by GM, Hotel Management
Thank you for choosing our hotel for your stay. 11:00am is the conventional checkout ,we do offer later checkout options upon request or as part of our loyalty program how ever such extension are often subject to availability and may comes with additional fees, out of courtesey the front desk agent will extend till 12:00pm anything after that will be consider as a half a day . we would it love to charge for the stay you never gave the credit card to be charged . it was close to 4:30pm when you were in the front desk asking to get in the room; I asked the housekeeper to let you in in the room so you can gather your belongings.
by A traveller
Posted Feb. 27, 2024 on Expedia
No Disney transportation
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations Specialist, Hotel Management
Hi Anna,We appreciate your feedback regarding access to Disney transportation. While we understand the convenience this service offers, we regret any inconvenience caused. We apologize for any inconvenience and hope that despite this, you were able to enjoy your stay with us. Know that your comments will be taken into consideration as we continuously work to enhance our guests' experience.
by A traveller
Misinformed about breakfast
Posted Feb. 26, 2024 on HotelsTheir ad online says breakfast included . there should be a correction. It was a continental breakfast for $150 a night. You should get a breakfast not a bagel and a stale piece of toast.
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations Specialist, Hotel Management
Hi William,We appreciate your feedback regarding our breakfast offerings. However, we would like to clarify that as a part of the Days Inn brand, we adhere to the standard continental breakfast guidelines provided by the brand, and like many businesses, we also contend with high operational costs. While we understand your expectations, rest assured that our breakfast service aligns with the brand's guidelines. Know that your insights will be taken into account as we strive to enhance the guest experience within the parameters of our brand standards and operational realities.
by A traveller
Posted Feb. 26, 2024 on Expedia
Bugs in room!
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations Specialist, Hotel Management
Hi Jim,We sincerely apologize for any inconvenience caused by the presence of bugs in your room. Our top priority is the comfort and satisfaction of our guests, and we take reports of pests very seriously. Our dedicated housekeeping team follows rigorous protocols to maintain cleanliness and promptly addresses any issues brought to their attention. Rest assured, we will investigate this matter thoroughly to ensure it is addressed appropriately. We appreciate your feedback and thank you for bringing this to our attention.
by A traveller
Posted Feb. 25, 2024 on Hotels
The hotel was comfortable and friendly. The only issues were that the pool was out of service our entire stay, and they charged us twice and were unable to refund us until we checked out.
Comment from Hotel Management
Feb. 26, 2024 by Guest Relations Specialist, Hotel Management
Hi Jessica,We appreciate your feedback and are glad to hear you found our hotel comfortable and our staff friendly. Regarding the pool, we apologize for any inconvenience caused by its temporary closure; unforeseen maintenance issues occasionally arise, but we strive to resolve them promptly to ensure our guests' enjoyment. As for the billing discrepancy, we apologize for the oversight and any inconvenience it may have caused; rest assured, we take such matters seriously and are continuously working to improve our processes to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back for a flawless stay in the future.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Guest Relations Specialist, Hotel Management
Hi John,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by Guest Relations Specialist, Hotel Management
Hi Rosalie,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
