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Aiden by Best Western Stockholm City

Property class: 3.5
3.5-star hotel near Stockholm City Hall

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Photo gallery for Aiden by Best Western Stockholm City

Superior Triple Room
Lobby
Restaurant
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Alstromergatan 39, Stockholm, 112 47
  • Place, Sankt Eriksplan
    ‪11 min walk‬
  • Place, Odenplan Square
    ‪20 min walk‬
  • Place, Stockholm City Hall
    ‪4 min drive‬
  • Airport, Stockholm (ARN-Arlanda)
    ‪44 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows

7.4 out of 10
Good
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Room, 1 Twin Bed, Non Smoking, No Windows

Economy Room, 1 Single Bed, Non Smoking, No Windows

Economy Room, 1 Twin Bed, Non Smoking, No Windows

8.2 out of 10
Very good
(66 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking, No Windows

Economy Room, 1 Double Bed, Non Smoking, No Windows

Economy Room, 1 Double Bed, Non Smoking, No Windows

8.2 out of 10
Very good
(71 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(84 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.8 out of 10
Good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Stockholm

Heart of Stockholm.Your stay at this Central Stockholm hotel places you within 2 miles (3 km) of Stockholm City Hall and Stockholm Palace. Royal Swedish Opera and National Museum are also within 3 miles (5 km).

What's nearby

  • Vastermalmsgallerian - 4 min walk - 0.4 km
  • Sankt Eriksplan - 11 min walk - 1.0 km
  • Odenplan Square - 20 min walk - 1.7 km
  • Stockholm Waterfront Congress Centre - 4 min drive - 1.9 km
  • Stockholm City Hall - 4 min drive - 1.9 km

Getting around

  • Fridhemsplan T-Bana - 8 min walk
  • Karlberg Station - 11 min walk
  • Stockholm (BMA-Bromma) - 19 min drive

Restaurants

  • ‪MacKinlay's Inn - ‬5 min walk
  • ‪China! - ‬1 min walk
  • ‪Fluffy House - ‬4 min walk
  • ‪Il Forno Da Gino - ‬4 min walk
  • ‪Le Bistro - ‬5 min walk

About this property

Aiden by Best Western Stockholm City

3.5-star hotel near Stockholm City Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. A sauna, a library, and multilingual staff are also featured at Aiden by Best Western Stockholm City.

This 3.5-star Stockholm hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aiden by Best Western Stockholm City offers 135 accommodations with hair dryers. Beds feature pillowtop mattresses. 20-inch LCD televisions come with cable channels.

Bathrooms include showers. This Stockholm hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

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includes taxes & fees
Apr 19 - Apr 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 20-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 250 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for SEK 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 250 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM
  • Crib (infant bed) fee: SEK 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Connect City
Connect City Hotel
Connect City Stockholm
Connect Hotel City
Connect Hotel City Stockholm
Connect Hotel City
Aiden By Best Stockholm City
Aiden by Best Western Stockholm City Hotel
Aiden by Best Western Stockholm City Stockholm
Aiden by Best Western Stockholm City Hotel Stockholm

Aiden by Best Western Stockholm City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 800 out of 1946 reviews
Rating 8 - Good. 681 out of 1946 reviews
Rating 6 - Okay. 320 out of 1946 reviews
Rating 4 - Poor. 100 out of 1946 reviews
Rating 2 - Terrible. 45 out of 1946 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

samir al

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The shared area was a nice place to hang out, the breakfast was super.
Stayed 4 nights in Nov 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Helpful and friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Excellent customer service from Angela. Would stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Soheila

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mix feeling

The beds and the breakfast were excellent, however, the conditions of the room was very poor No light, the window was very small. The room was not big enough Not enough toiletries or space to put our staff. No closet and the floor was very tricky. But the staff were very nice and helpful both on the reception and breakfast staff too.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oi Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Oi Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice. Room is big enough and comfortable.
Stayed 2 nights in Aug 2025

4/10 Poor

Ervin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Hyeran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to public transportation.
Stayed 3 nights in Aug 2025

8/10 Good

Mo, Verona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a decent hotel, too dark for my taste, they don't clean room every night, so you will have to request for new towels and trash bags.
Stayed 2 nights in Aug 2025

10/10 Excellent

Galina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Rooms were too small and poorly equipped apart from the bathroom which was excellent. Lack of plug points and absolutely not enough room for 2 x people. Duvet supplied was only large enough for one person too.
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Too tight in the room, no space to move. Good breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique, boutique property. Long drinks and beer are available in the lounge / gaming area and limited food is available (flat-bread pizza is pretty good). Helpful, friendly staff. A bit off the beaten path - worth the visit. Be sure to check out the Italian restaurant down the block!
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean and friendly. The desk staff was great. Especially Angela! We came at the hottest time of the year, so the lack of AC made it a little stuffy at times, but understandable. Very convenient location to all the transportation :)
Stayed 6 nights in Jun 2025

6/10 Okay

Georg

Liked: Cleanliness, amenities
Elevator was out of order during my stay. Sink in bathroom was blocked and was repaired a day later. I payed about 30% less in other European capitals for larger and better equipped room. Very nice foyer and very good breakfast. Not so far to the metro station.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family

Loved our 3 nights here

Great 2 nights here..amazing breakfast options. Bakery bread was incredible. Easy to access transportation..all staff were helpful and friendly! We had an inside room for 4 people with no window..learned we could have contacted hotel and askes about adding a cot to a 3 person room Would atay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and comfortable!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Donald

Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Stayed 2 nights in Jun 2025

2/10 Terrible

Frank

Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel experience in 40 years

Shower didn't work, not did the lift. The room was the size of a shoebox in a rabbit warren of corridors with inconsistent numbering (H&S nightmare). Don't stay there.
Stayed 1 night in Jun 2025