Ratings based on 170 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 7, 2023 on Expedia
Very friendly and helpful
by A traveller
Posted Sep. 25, 2023 on Expedia
Strathcarron Hotel 16/18 Sept
Booked for location Breakfast unnecessary. Very disappointed with Room 3. Poor lighting in room and bathroom. Tiny bathroom suitable for one person at a time and unheated. Both blinds were stained. Room decoration very tired. On arrival there were 3 teabags in our room. On second night I went to the bar and asked for more teabags and milk. I was met with “Oh did you use them all last night?” “We don’t do housekeeping”. He would arrange for some to be brought to room 3. I said “oh, ok, thank you”and as I walked away he called out to my back “You’re welcome” . As the 2 men at the bar immediately laughed I assumed he made some gesture. We were given 12 teabags, milk, and two biscuits. Can only assume room stock was not checked prior to our arrival at the property. In reality it was a very high price for what a basic tired room only venue. A fee of £80 per night would be more appropriate and inline with Room 3. We had to ask for heating to be turned on as it was cold in our room. Second night, heating was already turned on. Wi-Fi in room 3 did not exist, thank goodness it was “free”.
Website clearly states twice that they provide Daily Housekeeping but in actuality, they don’t as we found on returning to our room after our day out. Our bed was unmade and teabags and milk were not replenished.
Whatever we asked for was provided. A socket was standing away from the wall. Refund required for miss selling. Awful room.
Comment from Hotel Management
Sep. 27, 2023 by Richard, Hotel Management
This review is just lies. They were awful customers. Please read all our other reviews and decide if you’d like to stay here. We don’t want customers like this so if you are going to be them then please don’t book. Ive asked for this review to be removed because it is incorrect, but Expedia won’t remove it.
by A traveller
Posted Sep. 22, 2023 on Hotels
by A traveller
excellent welcome and stay
Posted Sep. 22, 2023 on HotelsExcellent hosts and food. They are awaiting repairs to flood damage which they can't do anything more than they have. Will stay there again.
by A traveller
Posted Sep. 21, 2023 on Expedia
Strathcarron Hotel 16/18 Sept
Booked for location Breakfast unnecessary. Very disappointed with Room 3. Poor lighting in room and bathroom. Tiny bathroom suitable for one person at a time and unheated. Both blinds were stained. Room decoration very tired. On arrival there were 3 teabags in our room. On second night I went to the bar and asked for more teabags and milk. I was met with “Oh did you use them all last night?” “We don’t do housekeeping”. He would arrange for some to be brought to room 3. I said “oh, ok, thank you”and as I walked away he called out to my back “You’re welcome” . As the 2 men at the bar immediately laughed I assumed he made some gesture. We were given 12 teabags, milk, and two biscuits. Can only assume room stock was not checked prior to our arrival at the property. In reality it was a very high price for what a basic tired room only venue. A fee of £80 per night would be more appropriate and inline with Room 3. We had to ask for heating to be turned on as it was cold in our room. Second night, heating was already turned on. Wi-Fi in room 3 did not exist, thank goodness it was “free”.
Website clearly states twice that they provide Daily Housekeeping but in actuality, they don’t as we found on returning to our room after our day out. Our bed was unmade and teabags and milk were not replenished.
Whatever we asked for was provided. A socket was standing away from the wall. Refund required for miss selling. Awful room.
Comment from Hotel Management
Sep. 22, 2023 by Richard, Hotel Management
Been waiting for your review… we all had a good laugh at you in the pub. Rude and condescending was the view of us all. I knew when you checked in you’d be a one star. Should’ve sent you away lol. When was the last time you had nice time and smiled? Probably a long time ago…. Don’t come back. Please!! Go and grumble at someone else
by A traveller
Posted Sep. 11, 2023 on Hotels
by A traveller
Posted Sep. 10, 2023 on Expedia
Becca and Richard are the greatest of hosts. Warm, inviting, I truly felt like I was home as did my daughter. Becca has a sophisticated and quick wit and Richard gave us a beautiful big room with the most stunning view. Dinners were excellent as was the conversation. This sounds unreal but I assure you it was and Becca and Richard are authentic and lovely. We left a heart made of rocks on their wall.
by A traveller
Posted Sep. 6, 2023 on Expedia
Was very dated. 70s
by A traveller
Posted Aug. 27, 2023 on Hotels
by A traveller
Posted Aug. 24, 2023 on Hotels
