Ratings based on 654 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Apr. 12, 2024 by Stella, Hotel Management
We’re thrilled to hear you had a positive experience. Is there anything you’d like to share that we can pass along to the team?
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Apr. 12, 2024 by Stella, Hotel Management
We’re thrilled to hear you had a positive experience. Is there anything you’d like to share that we can pass along to the team?
by A traveller
Posted Feb. 25, 2024 on Wotif
Rooms were decorated to the era of the original hotel style. Bathroom were clean, hot water pressure was low.
Views were lovely. Staff were polite and accommodating. Good was proportion size, cooked well. Parking was limited due to road works but sufficient on ground parking.
Comment from Hotel Management
Feb. 26, 2024 by Stella, Hotel Management
Hi Tanya, thank you so much for taking the time to leave such a detailed and positive review! We're thrilled to hear that you enjoyed the historic charm of our rooms, the accommodating staff, and the lovely views. We appreciate your feedback on the hot water pressure and parking situation.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Apr. 12, 2024 by Stella, Hotel Management
We’re thrilled to hear you had a positive experience. Is there anything you’d like to share that we can pass along to the team?
by A traveller from South Windsor
Posted Feb. 11, 2024 on Expedia
We stayed overnight in a heritage view room. The room definitely had the view and was clean and comfy. They are heritage rooms do a bit smaller but everything was there we needed. There is a lot of roadwork occurring just now outside the property but once inside this isn’t a problem.
Comment from Hotel Management
Feb. 12, 2024 by Stella, Hotel Management
Hi Benjamin, thank you for your kind review! We're glad to hear that you enjoyed the heritage view room and found it clean and comfy. We apologize for any inconvenience caused by the roadwork outside, but we're happy to know that it didn't affect your overall experience. We appreciate your feedback and we look forward in welcoming back you soon!
by A traveller
Posted Feb. 4, 2024 on Wotif
Loved the atmosphere, majestic… the people ,service and the food are amazing. Loved every minute. Will return again
Comment from Hotel Management
Feb. 9, 2024 by Stella, Hotel Management
Hi Stewart, Thank you choosing our hotel for your recent stay! We thank you so much for your kind words, It means a lot! We're thrilled to hear that you loved the atmosphere and found our people, service, and food amazing. Thank you for staying with us and we can't wait to welcome you back again soon.
by A traveller
Posted Feb. 3, 2024 on Hotels
by A traveller
Posted Jan. 29, 2024 on Hotels
by A traveller
Posted Jan. 28, 2024 on Expedia
Pretty overpriced for what is available and what was on offer. Basically a room with a view and that's it. Not bad at all, just not worth the price
Comment from Hotel Management
Feb. 2, 2024 by Stella, Hotel Management
Hi Matthew, thank you for sharing your experience with us. We appreciate your feedback and apologize if the value didn't meet your expectations. We'll take your comments into consideration as we continue to improve our offerings.
by A traveller
Posted Jan. 15, 2024 on Lastminute
