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Palazzo Gilistro

3.5-star Mediterranean property in Ortigia

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Photo gallery for Palazzo Gilistro

Reception
Deluxe Double Room, 1 Bedroom
Deluxe Double Room, 1 Bedroom
Reception
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Via della Amalfitania, 12, Syracuse, SR, 96100
  • Place, Cathedral of Syracuse
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Lungomare di Ortigia
    ‪3 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Superior

Superior Double Room, 1 Bedroom

Double Superior

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Deluxe Sea View

Deluxe Double Room, 1 Bedroom

Double Deluxe Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | View from room

Family Suite, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Suite Sea View with Terrace

Junior Suite, 1 Queen Bed, Sea View | View from property

Junior Suite Sea View with Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Deluxe with Sauna, Yakuzi and Pool Table

Deluxe Suite, 1 Bedroom | View from room

Suite Deluxe with Sauna, Yakuzi and Pool Table

  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Syracuse

Ortigia stay.With a stay at this Ortigia property, you'll be steps from Palazzo Lanza and Fountain of Diana. Piazza Archimede and Arkimedeion Museum are also within half a mile (1 km).
View more Guest houses in SyracuseOpens in a new window

What's nearby

  • Cathedral of Syracuse - 2 min walk - 0.2 km
  • Temple of Apollo - 3 min walk - 0.3 km
  • Piazza del Duomo - 3 min walk - 0.3 km
  • Lungomare di Ortigia - 3 min walk - 0.3 km
  • Tropical Aquarium of Syracuse - 5 min walk - 0.5 km

Getting around

  • Syracuse Station - 15 min drive
  • Fontanarossa Airport (CTA) - 65 min drive

Restaurants

  • ‪A Putia - ‬1 min walk
  • ‪A Puntia Di Gingiò - ‬1 min walk
  • ‪Schitticchio Pizzeria - ‬1 min walk
  • ‪La Tana del Gufo - ‬2 min walk
  • ‪La Tavernetta Uno da Simone - ‬2 min walk

About this property

Palazzo Gilistro

3.5-star Mediterranean property in Ortigia
Free breakfast is available. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Palazzo Gilistro. For a fee, parking is available.

This Mediterranean Syracuse property is smoke free.

  • 11 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
Palazzo Gilistro offers 11 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

Property Registration Number IT089017A13Y9PF57V

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palazzo Gilistro Guesthouse Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Syracuse
Palazzo Gilistro Sicily/Syracuse
Palazzo Gilistro Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Guesthouse Syracuse

Palazzo Gilistro Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 154 out of 171 reviews
Rating 8 - Good. 12 out of 171 reviews
Rating 6 - Okay. 2 out of 171 reviews
Rating 4 - Poor. 2 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable. Excellent location. Have them valet park your car. So easy and convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very central, close to everything. In 10 to 15 minutes by foot, you reach everything. Several restaurants within a few minutes walk. Very good buffet breakfast at hotel. Many options for every taste. The room was very spacious, and the French balcony was a nice bonus. Fun to do people watching from the balcony! The 3rd floor terrasse was very nice, and Taylor was a good drink mixer. The hotel personnel was simply amazing. Thank you Francesca, Viola, Bernadette and Daniele. You made our stay unforgettable.
Room number 102
Bathroom of room 102
Room 102 had a mini-fridge and a wardrobe with extra blankets, hangers, a safe.
Delicious sandwich bites, very fresh.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lynda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel. Perfect location. Staff are very welcoming and friendly. They go out of their way to make your stay comfortable. Room very clean and well maintained. We stayed for ome week.
Stayed 7 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Valet parking was a snap. Room was big and comfortable. We had a room with a veranda. It was a great spot to watch sunset over the water.
Stayed 1 night in Oct 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view from our balcony. Cute little rooftop bar. Extremely friendly and helpful staff. Delicious simple breakfast and awesome coffee. Perfect location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Lovely rooms with nice happy hour and breakfast. Beautiful view of water from our room. Great location but difficult parking. Great walking location.
Stayed 1 night in Sep 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was delightfully welcoming, attentive and friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Darren

Stayed 1 night in Sep 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate. Airport shuttle was very convenient. Breakfast was perfect. Staff was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Pat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very friendly and accommodating. From check-in, wine on the terrace to the breakfast in the morning, we were given first rate service. The reception staff, Francesa and Bernadetta, suggested wonderful restaurants and facilitated the arrival transportation from the airport and departure support for our rental car to set us on our way to enjoy the rest of our tour around Sicily. Great way to start our adventure!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot praise this hotel highly enough. Beautiful setting and large bedrooms. There is a welcome drink along with complimentary water/tea/coffee in the room. The staff were exceptional, friendly and incredibly informative.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mehran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , Great staffs
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this little hotel. We had such a great stay. The hotel is in a very central position in Oritigia. Great breakfasts and a very comfortable room with a balcony looking over one the the main pedestrian streets, but best of all was the team at the hotel who couldn't of been more helpful and welcoming. We hope to return some day.
Stayed 5 nights in Aug 2025

10/10 Excellent

Olexiy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location! We will stay again when we return to Ortigia!
Stayed 6 nights in Aug 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

LUIS

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the room was charming and the breakfast was the best in Italy! There was street noise in the later evening as we were trying to sleep. We are not party people. The arrival and parking situation was unclear as this was our first Ortigia trip. I thought that we had arranged for someone to park our car. We had to walk our luggage in to the hotel with no where to park leaving someone with the car and police officers telling us we could not stay there then drive to a public parking and pay there. We needed help to find the hotel property and this took lots of texts.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

We really enjoyed our stay at Palazzo Gilistro. The location was perfect. Right on one of the main streets
Stayed 3 nights in Jul 2025

10/10 Excellent

Clare, Woodford Green

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent- friendly, polite, helpful. Fabulous location, right in the middle of Ortigia but hotel itself an oasis of calm. Family room very spacious and lovely. Breakfast buffet standard/good. Terrace bar nice to have but small with limited opening - still can’t believe they don’t know what a limoncello spritz is, when it’s so popular elsewhere - but tried hard to accommodate. In summary we were very very happy of our choice of hotel in Ortigia.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very great location and the staff are very friendly and nice! The rooftop terrace was nice as well. The room was spacious, the washroom was big. Overall was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and perfect location!

We would absolutely stay here again. Everything was fantastic. Service is exemplary and the location is perfect. The hotel is clean, comfortable, and tastefully decorated. We were leaving before breakfast so they offered to pack us a breakfast box to go, which was a nice touch and was perfect for our train ride. Our sea view room was amazing. You should stay here!
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back!!!!

If I could give this hotel 10 stars, I would! Beautiful location, ease of getting in, safe and secure with someone always at the door. Roomy and beautiful room with a wonderful breakfast included. Bernadetta and Francesca were beyond lovely and helpful! Grazie, Donna and Kevin
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos of the rooms really don't do them justice - spacious, comfy rooms. The front desk recommended a local restaurant that was superb and welcome drinks on the patio were enjoyed. We love ortigia!
Stayed 1 night in May 2025