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UNA HOTELS One Siracusa

4.0 star property
4-star Art Deco hotel, connected to a shopping center in Grottasanta

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Photo gallery for UNA HOTELS One Siracusa

Pool
Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Via Diodoro Siculo 4, Syracuse, SR, 96100
  • Archaeological Park of Neapolis
    ‪3 min drive‬
  • Greek Theatre of Syracuse
    ‪3 min drive‬
  • Lungomare di Ortigia
    ‪4 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪53 min drive‬

Room options

View all photos for Camera Easy con letto matrimoniale o 2 letti singoli

Camera Easy con letto matrimoniale o 2 letti singoli

Camera Easy con letto matrimoniale o 2 letti singoli

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

  • 20.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Double or 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Syracuse

Heart of Syracuse.Within a 10-minute walk of this Grottasanta hotel, you'll find Capuchin Quarry and Pista Ciclabile Siracusa. Ionian Sea and Santa Lucia al Sepolcro Basilica are also within 2 miles (3 km).

What's nearby

  • Porto Piccolo - 3 min drive - 1.9 km
  • Archaeological Park of Neapolis - 3 min drive - 2.3 km
  • Greek Theatre of Syracuse - 3 min drive - 2.3 km
  • Lungomare di Ortigia - 4 min drive - 2.7 km
  • Cathedral of Syracuse - 4 min drive - 3.0 km

Getting around

  • Targia Station - 7 min drive
  • Fontanarossa Airport (CTA) - 48 min drive

Restaurants

  • ‪Bar Kennedy - ‬10 min walk
  • ‪Bar Tunisi - ‬3 min walk
  • ‪Bar Fratelli Drago - ‬8 min walk
  • ‪Pizz'Art - ‬11 min walk
  • ‪Bar Quadri - ‬9 min walk

About this property

UNA HOTELS One Siracusa

4-star Art Deco hotel, connected to a shopping center in Grottasanta
UNA HOTELS One Siracusa offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, spa services, and a library are also featured at the business-friendly UNA HOTELS One Siracusa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Syracuse hotel.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
UNA HOTELS One Siracusa offers 44 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 26-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Pensiero. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Library
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 26-inch plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 40.0 per day
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - IT01706770896
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is IT01706770896. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT089017A1DFHZZTPY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel UNA One
UNA Hotel One
UNA Hotel One Syracuse
UNA One Hotel
UNA One Syracuse
One Hotel Syracuse
Una Hotel One Sicily/Syracuse, Italy
UNA One
UNAHOTELS One Siracusa Hotel Syracuse
UNAHOTELS One Siracusa Hotel
UNAHOTELS One Siracusa Syracuse

UNA HOTELS One Siracusa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 522 reviews
Rating 8 - Good. 189 out of 522 reviews
Rating 6 - Okay. 54 out of 522 reviews
Rating 4 - Poor. 20 out of 522 reviews
Rating 2 - Terrible. 7 out of 522 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanna

Travelled with family
Haverting
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this hotel is the property. The private beach, the pool and views. The breakfast that is included is excellent and the restaurant is refined. The hotel and furnishings are a bit dated but the hotel is clean and well maintained. Only thing that’s a negative is that you really can’t walk to anything. You need to drive or take a shuttle to go anywhere.
Stayed 2 nights in Oct 2024

8/10 Good

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Syracuse in a good location with friendly staff and plenty of parking inside premises
Stayed 1 night in Oct 2024

4/10 Poor

Kristine

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and gym. The rooms felt dirty. We received damp towels with mildew, and worst of all, they tried charging me extra for spa services and for alcoholic beverages which I did not participate in/have. I didn’t appreciate that.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

6/10 Okay

Jeff

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Stayed 2 nights in Aug 2024

2/10 Terrible

robin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property look good on pictures. Till we arrive. It start with location between flats pretty far from anything. Then we walk in. Unbelievable. Dirty worn out old. Staff was nice then we get in room. Carpet super nasty dirty in hallways. AC was not working. Room it’s small super basic all it’s old worn out. I never slept on more uncomfortable bed ever. And I travel a lot . Because ac was not working and no fan we open window. What a mistake. With in minutes room was full of mosquitos. We wake up at 2 am and don’t go sleep it was impossible. Save your money. It’s not worth it Oh up stairs lounge it's close Worse stay from entire Sicily I was thinking go sleep in my car In one point On positive note breakfast was ok And they try to charge me for room service. What I got knife and empty plate lol literally to cut up fruit It’s bizarre place huge potential But it need lot of work
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Stayed 10 nights in Jan 2024

10/10 Excellent

Alexander

Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Syracusa
Stayed 1 night in Oct 2023

10/10 Excellent

faizel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. We were initially given a smaller room which was difficult for us to maneuver around with out luggage but the hotel was very accommodating and moved us into a bigger room the next morning. Loved the fact they remembered it was our 25th anniversary trip and welcomed us with some Prosecco! Lovely large terrace off the room but with limited views. Gorgeous rooftop terrace that is just not utilized by anyone while we were there. The hotel should promote this more and possibly run dinner and a light food menu as well on the rooftop to make it more inviting for guests to go and use. Overall a great stay!
Stayed 3 nights in Sep 2023

10/10 Excellent

Norah

Stayed 1 night in Jun 2023

10/10 Excellent

Hugh

Stayed 3 nights in Apr 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great. Enjoyed the restaurant. Breakfast very good.
Stayed 2 nights in Oct 2022

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff and accommodations. Great breakfast.
Stayed 3 nights in Sep 2022

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs updating but staff was wonderful and the food in the dining room was excellent.
Stayed 2 nights in Jun 2022

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personally I felt it was a bit on the pricey side for the location, but overall a nice hotel
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spa hotel

Great spa hotel. Be aware that the spa amenities come with an extra charge of 70€/2 people. Good breakfast, well equipped gym. Staff is super friendly :)
Stayed 1 night in Dec 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel

Nice modern hotel. Great location if you have a car. plenty to see an do within a 20-25 minute walk. But having a car is best. They have free on-site parking which is a good due to the location. Excellent customer service.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cave! Great location and staff. Not a great restaurant and fairly pricey for what they do. Suggestion: less pretention, more skill.
Stayed 1 night in Jan 2020

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service

Nice hotel but poor room.

Hotel is nice, but the rooms are poor. Shower room and toilet are in a wet room which stinks of dampness. Sink is in the room. Water goes everywhere. Staff are excellent. Gym is strange, but pretty decent. Restaurant decent. I was in the area for work and decided to change hotel due to the room.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quiet with an excellent restaurant (try the fish!), self-service bars, available parking, rooftop terrace (it was rainy and cool but you can tell it is a great space), excellent buffet breakfast, helpful staff. Only thing that disappointed are the hall and stair carpets that need replacing or a heavy-duty cleaning. Rooms were very clean though. Would stay there again.
Stayed 1 night in Nov 2019