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Hotel XYZ

3.0 star property
3-star spa hotel in Downtown Tacloban

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Photo gallery for Hotel XYZ

Bar (on property)
Restaurant
Lobby
Outdoor pool
Fantastic Queen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
P. Zamora St., Tacloban, Leyte, 6500
  • Place, CAP Building
    ‪1 min walk‬
  • Place, Tacloban City Hall
    ‪8 min walk‬
  • Place, Madonna of Japan
    ‪12 min walk‬
  • Airport, Tacloban (TAC-Daniel Z. Romualdez)
    ‪25 min drive‬

Room options

View all photos for Fine Room Twin

Fine Room Twin

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen

Fine Room Queen

8.4 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fantastic Twin

Fantastic Twin

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen

Fantastic Queen

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room

Fabulous Room

Fabulous Room

8.0 out of 10
Very good
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

About the area

Tacloban

Downtown Tacloban stay.You'll be steps from CAP Building and within a 10-minute walk of Tacloban City Hall with a stay at this Downtown Tacloban hotel. Also, Balyuan Amphitheatre is within half a mile (1 km) and Madonna of Japan is within 2 miles (3 km).

What's nearby

  • CAP Building - 1 min walk - 0.0 km
  • Tacloban City Hall - 8 min walk - 0.7 km
  • Balyuan Amphitheatre - 10 min walk - 0.9 km
  • Leyte Provincial Capitol - 10 min walk - 0.9 km
  • Madonna of Japan - 12 min walk - 1.0 km

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive

Restaurants

  • ‪Janikka Food Center - ‬3 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Q Kitchen - ‬1 min walk
  • ‪Andok's - ‬3 min walk
  • ‪Royal Restaurant - ‬4 min walk

About this property

Hotel XYZ

3-star spa hotel in Downtown Tacloban
Hotel XYZ offers its guests a full-service spa, a hot tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel XYZ. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tacloban hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Built in 2013
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel XYZ offers 56 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 618 reviews
Summit Hotel Tacloban

Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 385 for adults and PHP 197.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1400.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 385 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 223 out of 492 reviews
Rating 8 - Good. 166 out of 492 reviews
Rating 6 - Okay. 64 out of 492 reviews
Rating 4 - Poor. 29 out of 492 reviews
Rating 2 - Terrible. 10 out of 492 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Joy

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness
Disliked: Property conditions & facilities
They need a over haul of quality control. Things are breaking down.
Stayed 2 nights in Nov 2025

4/10 Poor

Princess gaye apryll

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was ok, the staff was amazing
Stayed 2 nights in Nov 2025

4/10 Poor

Austin

Disliked: Cleanliness, amenities, property conditions & facilities
Paint chips fell from ceiling. Big cockroach. Dirty toilet. Lots of water damage. The room was not good but the breakfast was. Pool was closed.
Stayed 1 night in Nov 2025

8/10 Good

Rochelle, Cape Coral

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern.
Stayed 2 nights in Oct 2025

10/10 Excellent

Quissy Reica

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience at XYZ was great. We always find the staff very helpful and friendly. The complimentary breakfast is always a highlight that we look forward to when staying there. The rooms are generally very good but on our most recent stay, the room we had (606), had a big concrete column that was very close to the end of the bed. This made it a bit harder to move around the room and get to fridge and desk area. Other than that everything was great as always.
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rat in room
Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

sandy's

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area outside isn't great
Stayed 7 nights in Sep 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful environment
Stayed 1 night in Sep 2025

6/10 Okay

James

Ok
Stayed 1 night in Sep 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
room advertised as "deluxe" but had to point out phone does not work. Toilet did not flush well and their staff"s comment was don't use toilet paper. View in all deluxe's show a concert wall only. Staff not very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, the staff was very polite and attentive, I will definitely be staying there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise in Tacloban

Hotel in the centre of town and close to everything, room is a good size and air con works fine. The staff were extremely professional and helpful. The breakfast was very good and the coffee kept flowing, the staff at breakfast were also very friendly. I will stay here again on my next visit to Tacloban.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodulfo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Great food
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to stay at XYZ!
Stayed 2 nights in Aug 2025

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room itself and crews are exceptional, breakfast was delicious.. except they never mentioned on booking about the renovation of the pool which family was looking forward to enjoy. So that's the downpart of the hotel,.. rather they told us during check in so, family was a bit disappointed, but rather than that, we had fun.
Stayed 2 nights in Jun 2025