Ratings based on 637 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Avid hotel
Posted Mar. 16, 2024 on HotelsRooms very clean service professional we’ve stayed here a few times and we love it
Comment from Hotel Management
Mar. 16, 2024 by Bertha Quiñonez-Arriola, Gerente General, Hotel Management
Dear James, good morning. We are so honored that you decided to stay with us.Thank you for taking the time to tell us about your experience at Avid Tijuana Otay. Please know that your feedback is extremely valuable to us. We use comments, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, and if I can be of assistance to you, please contact me directly.Kind regards,
by A traveller from SAN YSIDRO
Posted Mar. 15, 2024 on Expedia
Room was super clean, staff was super friendly, new hotel, bed was wonderful
Comment from Hotel Management
Mar. 15, 2024 by Bertha Quiñonez-Arriola, Gerente General, Hotel Management
Dear Alfredo, good morning. We are very grateful for choosing us to stay on your recent visit to Tijuana, thank you for your valuable comments. We are happy that you had a pleasant stay, that you enjoyed our facilities and services. We hope to see you back soon. Kind regards,
by A traveller
Posted Mar. 14, 2024 on Expedia
Area was nice and quiet
Comment from Hotel Management
Mar. 15, 2024 by Bertha Quiñonez-Arriola, Gerente General, Hotel Management
Dear Angelina, good morning. We are so honored that you decided to stay with us.Thank you for taking the time to tell us about your experience at Avid Tijuana Otay. Please know that your feedback is extremely valuable to us. We use comments, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, and if I can be of assistance to you, please contact me directly.Kind regards,
by A traveller
Posted Mar. 13, 2024 on Expedia
Good
Comment from Hotel Management
Mar. 13, 2024 by Bertha Quiñonez-Arriola, Gerente General, Hotel Management
Dear Manuel, good morning. Thank you for choosing to stay with us during your recent visit to Tijuana, we value your comments, and we are happy that you had a pleasant stay. We look forward to seeing you back soon. Kind regards.
by A traveller
Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Bertha Quiñonez-Arriola, Gerente General, Hotel Management
Estimada María, buen día. Agradecemos mucho el habernos escogido en su reciente visita a Tijuana, gracias por la valoración de nuestro servicio. Estamos felices de que haya tenido una estancia placentera. Esperamos verle pronto de regreso. Saludos cordiales
by A traveller
Posted Mar. 10, 2024 on Expedia
Very clean hotel and well kept up area was quiet great stay
Comment from Hotel Management
Mar. 11, 2024 by Bertha Quiñonez-Arriola, General Manager, Hotel Management
Dear Jacob, good afternoon.We are very grateful for choosing us to stay on your recent visit to Tijuana, thank you for your valuable comments. We are happy that you had a pleasant stay, that you enjoyed our facilities and services such the breakfast and our 24 hour premium coffee. We hope to see you back soon.Kind regards,
by A traveller
Posted Mar. 7, 2024 on Expedia
Very good
Comment from Hotel Management
Mar. 7, 2024 by Bertha Quiñonez-Arriola, General Manager, Hotel Management
Dear Byung, good morning.We are so honored that you decided to stay with us.Thank you for taking the time to tell us about your experience at Avid Tijuana Otay. Please know that your feedback is extremely valuable to us. We use comments, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, and if I can be of assistance to you, please contact me directly.Kind regards,
by A traveller
Posted Mar. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Bertha Quiñonez-Arriola, Gerente General , Hotel Management
Estimado Alex, buenos dias.Agradecemos mucho el habernos escogido en su reciente visita a Tijuana, estamos orgullosos de sus comentarios positivos, gracias por tomarse el tiempo de compartirlos. Estamos felices de que haya tenido una placentera estancia, el que haya disfrutado nuestras instalaciones y servicios como el desayuno y nuestro café premium. Esperamos verlo pronto de regreso.Saludos cordiales,
by A traveller
Posted Mar. 6, 2024 on Expedia
Muy bueno y limpio!
Comment from Hotel Management
Mar. 7, 2024 by Bertha Quiñonez-Arriola, Gerente General , Hotel Management
Estimado Luis, buenos dias. Estamos felices de que se haya hospedado con nosotros, gracias por confiarnos su estadía y por compartir sus comentarios. Nos alegra que haya tenido una placentera estancia.Esperamos atenderlo nuevamente en su próxima visita a Tijuana.Saludos cordiales,
by A traveller
Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Bertha Quiñonez-Arriola, Gerente General , Hotel Management
Estimado Juan, buenas tardes. Estamos felices de que se haya hospedado con nosotros, gracias por confiarnos su estadía y por compartir sus comentarios. Nos alegra que haya tenido una placentera estancia.Esperamos atenderlo nuevamente en su próxima visita a Tijuana.Saludos cordiales,
