Ratings based on 291 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 25, 2024 on Expedia
Great location and property.
Comment from Hotel Management
Jan. 25, 2024 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for leaving us a review. We are happy to hear that you were pleased with the location and the property. We wish to see you back again in Akasaka in the future! Best Regards, MIMARU Tokyo Akasaka Front Desk Team
by A traveller
Not exactly like the pictures...
Posted Jan. 23, 2024 on Hotels- I would not recommend this hotel at all…. Rooms are very strangely designed – no cabinet space and tiny closet but table which could seat 8 people. Weird smells throughout visit and windows which were frosted over with metal mesh and locked which made the room feel a bit like a prison cell. No natural light in the room at all…..laundry costs quite a lot as well ….. Very expensive for what it is when compared to other options in the city….Location is fine but not as close to train as they say
Comment from Hotel Management
Jan. 24, 2024 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Thank you very much for taking the time to leave a comment about your stay in our hotel. The layout of the rooms can be found on our official website to avoid confusion at the time of arrival, we hope that for the next time you can take the time to review this information to avoid misunderstandings.Regarding the security on the window, since we are a family friendly apartment hotel, the windows have a lock that does not allow the window to open completely, however, as you did, if you ask the front desk staff we can remove the lock for better ventilation.About our coin laundry the price is 400 JPY with detergent included and dryer 100 JPY per 30 minutes. We apologize for not meeting your expectations and look forward to improving our services.
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip to Tokyo.Also thank you for taking your precious time to give us the great review!We look forward to seeing you again either here or at another MIMARU.
by A traveller
Highly recommended
Posted Dec. 31, 2023 on HotelsAwesome experience. The room we had was very spacious for a family of 4. In addition, havjng laundry and a small kitchen with a fridge available makes it perfect for extended stays. The front desk was very helpful and they also have English speaking staff. Akasaka station is within walking distance (6 min) and there is a 7-11 right across the street. We definitely would stay here again.
Comment from Hotel Management
Jan. 31, 2024 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Thank you for staying with us during your trip in Tokyo and taking your precious time to give us such a wonderful feedback! We are more than happy to hear that you enjoyed your stay here. Thank you for also mentioning our facilities and nearby places, as we as for sharing your experience with us. We forward to seeing you as well!
by A traveller
Posted Dec. 12, 2023 on Hotels
We totally enjoyed our 4 nights stay at Minaru. The accommodations were spacious and clean.
A special shout out to Yukio who was most helpful in suggesting and securing a local taxi to Narita Airport.
Comment from Hotel Management
Dec. 13, 2023 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip in Tokyo and taking your precious time to give us your feedback.We are glad that you enjoyed your stay here. Thank you again for taking your precious time to share your experience with us.We look forward to seeing you again either here or at another MIMARU.
by A traveller
Posted Dec. 6, 2023 on Expedia
Great location, facilities and spacious room. We left a hat during our initial stay and they kept it for us for our return stay. Really appreciate that.
Comment from Hotel Management
Dec. 6, 2023 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for taking time to leave us such a great review. We are glad to hear that you enjoyed both our hotel and Akasaka neighbourhood. We truly appreciate your kind words about our service as well. We wish to see you back again in the future! Best Regards, MIMARU Tokyo Akasaka Front Desk Team
by A traveller
Posted Dec. 2, 2023 on Expedia
Very convenient place for family to stay clean and easy walk arround
Comment from Hotel Management
Dec. 5, 2023 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip to Tokyo.Also thank you for taking your precious time to give us the great review!We look forward to seeing you again either here or at another MIMARU.
by A traveller
Posted Dec. 1, 2023 on Expedia
Comment from Hotel Management
Dec. 5, 2023 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip to Tokyo.Also thank you for taking your precious time to give us the great review!We look forward to seeing you again either here or at another MIMARU.
by A traveller
Posted Oct. 7, 2023 on Wotif
Great place for my family of four. Kitchen and laundry facilities help to minimise our packing and food costs. 7-11 across the road was a lifesaver. Easy access to Akasaka station and Akasaka Mitsuke station nearby. Plenty of food options within a short walk. Mimaru hotels are always a great standard.
Comment from Hotel Management
Oct. 8, 2023 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Dear Trinh Wotif, Thank you very much for your nice review. As you mentioned thanks to our location you Can have easy access to different restaurants as Well as easy access to different subway and train lines. We hope we can have you again in your next trip to Japan.
by A traveller
Posted Sep. 26, 2023 on Expedia
Comment from Hotel Management
Sep. 30, 2023 by MIMARU TOKYO AKASAKA Front Staff, Hotel Management
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for taking time to leave us a review. We are happy to receive feedback from our guests and it seems that you had a good stay with us. We wish to see you back again in the future! Best Regards, MIMARU Tokyo Akasaka Front Desk Team
