York Residence

2.0 star property
Hotel near Scotiabank Arena in Toronto

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Photo gallery for York Residence

Exterior
Signature Condo | Living area
Family Condo
Family Condo | Balcony
Elite Condo | City view

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
12 York St, Toronto, ON, M5J 0A9
  • Place, Scotiabank Arena
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

Classic Condo

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Condo, 1 Bedroom

  • Partial lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

Elite Condo

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Toronto

Downtown Toronto stay.Within a 10-minute walk of this Downtown Toronto hotel, you'll find Scotiabank Arena and Ripley's Aquarium of Canada. CN Tower and Rogers Centre are also within half a mile (1 km).

What's nearby

  • Scotiabank Arena - 3 min walk - 0.3 km
  • Rogers Centre - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Metro Toronto Convention Centre - 7 min walk - 0.6 km

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 5 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 7 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Real Sports Bar & Grill - ‬4 min walk
  • ‪Hoops Sports Bar & Grill - Bremner - ‬1 min walk
  • ‪Evviva Restaurant - ‬1 min walk
  • ‪Dark Horse Espresso Bar - ‬8 min walk

About this property

York Residence

Hotel near Scotiabank Arena in Toronto
Parking is available for a fee.

  • 20 guestrooms or units
  • Front desk (24 hours)
York Residence offers 20 accommodations with washers/dryers and hair dryers. These individually furnished accommodations have separate sitting areas and include desks. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Similar properties

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Covered self parking on site (CAD 30 per night; includes in/out privileges)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. 

Property Registration Number STR1214

York Residence Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 14 out of 68 reviews
Rating 4 - Poor. 13 out of 68 reviews
Rating 2 - Terrible. 10 out of 68 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Ken

Travelled with partner
Liked: Amenities
The room could have been cleaner. There was only the fitted sheet and a duvet on the bed. Thought it odd that there wasn’t a flat sheet on the bed. Could not control temperature in the room. Only one working elevator so checking in took longer than expected. There had also been a false fire alarm that afternoon which may have affected ability to clean thoroughly.
Stayed 2 nights in Oct 2025

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities
Washing machine and dryer have clothes/sheets in them from a previous stay. Check-in at the front desk took over 30min. WiFi credentials were incorrect both on posted signs, as well as in the messages sent by the owner.
Stayed 1 night in Nov 2025

8/10 Good

Matina

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Laundry service was beautiful
Stayed 4 nights in Nov 2025

2/10 Terrible

Aleksandra

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
There was no running water at all for most of our stay. No compensation was offered for this inconvenience, even when I asked. No towels at the pool, bring your own. Slow elevators, only one working for low levels. Many people coming in and out of the building without keys. Didn't feel too safe overall. Would be nice to have another lock on the door. Very disappointed with zero interest of the host to compensate us at all for the water issues. Would not recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 3 nights in Nov 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly wish I had seen the reviews on this property before I booked. I had the worst experience with my check-in and stay. The elevators were constantly broken and not working. Upon my check in, I had to lug my heavy suitcase up 18 flights of stairs to get to my floor. My room was still not ready at 4:55pm as the cleaner was still doing prepping my room for me. The wait times to use the elevators were long and frustrating when they were intermittently working. I had to check-in virtually online before arrival, then again in person with the security at the front desk which was quite frustrating. Lastly, the unit itself had lots of wear and stains on walls and upholstery for being a fairly new building. It didn't feel very clean. I would avoid this place at all costs.
Stayed 2 nights in Oct 2025

6/10 Okay

Alvaro

Disliked: Amenities, property conditions & facilities
The room was ok. But it was complicated to check-in and get parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Mia

Stayed 1 night in Nov 2025

10/10 Excellent

Marites

Satisfied with complete
Stayed 1 night in Oct 2025

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities
Directions to the parking were not clear. Cumbersome check in process.
Stayed 1 night in Nov 2025

4/10 Poor

Iyam

Disliked: Cleanliness, property conditions & facilities
the room wasn’t clean - leftover food in the fridge from the last client, and clothes in the washer/dryer made us question whether the place was cleaned at all. the mirror was cracked, and it was also very difficult to check into the place. it took us almost an hour to get checked in as receptionist staff were not helpful and there were many other people there too having the same difficulties.
Stayed 2 nights in Oct 2025

4/10 Poor

Graham, Stella

Liked: Cleanliness, amenities, property conditions & facilities
Confusing, because we didn’t receive information before we arrived. No one at the building seem to know how to check in. It was ultimately all fine but a little confusing.
Stayed 1 night in Nov 2025

8/10 Good

adriana

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 2 nights in Oct 2025

6/10 Okay

Juseny

The location is perfect. Nice view to CN tower. The room was Ok. The check in was not smooth and could be improved.
Stayed 3 nights in Oct 2025

10/10 Excellent

Doug

Stayed 1 night in Oct 2025

4/10 Poor

Ryah

I could write a very long review for this room, but I already complained to the host and hotels.com which took my energy away. This room was not as advertised, save your money and find something else.
Stayed 4 nights in Oct 2025

8/10 Good

Elayne

Stayed 1 night in Oct 2025

10/10 Excellent

Pareshkumar

Stayed 1 night in Oct 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
Very good and friendly
Stayed 3 nights in Oct 2025

2/10 Terrible

Freder

Disliked: Cleanliness, property conditions & facilities
Terrible. When you get to the hotel to check inn tired of traveling. They send you a link to download and fill information to pay a security deposit. And that take hours instead of have someone at front desk to take care of that. Also the apartment was under construction missing wood floor etc.
Stayed 1 night in Oct 2025

10/10 Excellent

Gisele

Stayed 2 nights in Oct 2025

10/10 Excellent

Zussarrah

Stayed 2 nights in Oct 2025

2/10 Terrible

Lake

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night too many. This accommodation took the cake for the dirtiest, most inconvenient and worst customer service ive ever experienced. I was almost impressed on how bad of shape this room was, but then i realized no effort was put in to maintaining it in the first place. There is so many negative things i want to say about this place, i dont know where to begin. Room: Check-in was at 16:00. Never received instruction on how to check in from the host until 17:00. They host said the room was "on the verge of being finished" when we checked in. When opening our door to the room, I was shocked to say the least. It was a total pigs pen. Bedding all over the floors, pillows from the couch on the floor, old urine from the previous guest in the toilet, old food in the counter, cigarette butts on the Patio. It looked like someone had trashed the place. Upon closer review of the property, things got worse. There were floor boards missing and loose. You could see the plywood under the hardwood. Broken mirrors, broken screens on the windows. Scratches all over the walls as well as holes and crackes in the ceiling and walls. There was red/yellow mildew in the showers. Broken toilet seats. An inch of mold and dust under appliances The place looked absolutely trashed. This wasnt a single persons doing, all this damage had happened over the course of months and multiple stays. The ad says it was a "Luxury" condo on expedia. Luxury is the last word i would use to describe this place
Stayed 1 night in Oct 2025

6/10 Okay

Lorn

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

I would not go back - even if cheaper

I travel a lot for business and this checkin was very vague and poorly communicated. I booked via hotels then received an online check in email before I arrived. All standard stuff. I did not know when you get to the property you have to register at the security desk. They require a unit number which I did not get via previous coms. Was told I have to call hotels.com which you can’t do any more. I finally called the property management who were nice and helpful and eventually got it sorted. The front desk mess took an hour!!! Keep in mind I have just flown for 5 hours and there are tons of people moving through the security lobby. I chose this property because it looked great in the pics. The place was nice but POORLY kept and poorly cleaned. One of the beds had black hairs in the sheets. Manky. The laundry still had sheets in it and was broken. There was also a flood a while back so the wooden floor planks were buckled and sticking up (a huge tripping concern). I like staying in apartments when I travel because it gives me space BUT i would easily choose a lower brand hotel room over this place. Again the people on the phone were nice and helpful letting me check in 40 mins early but the quality control, expectations setting and communication was extremely poor.
Stayed 3 nights in Oct 2025