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Allure Hotel & Apartments

4.5 star property
4.5-star luxury hotel in South Townsville

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Photo gallery for Allure Hotel & Apartments

Balcony
Reception hall
Property entrance
Desk, laptop workspace, blackout drapes, soundproofing
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪2 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Studio King

Studio King

Studio King

7.8 out of 10
Good
(38 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • Marina view
  • 99 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Marina view
  • 127 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio Twin

Studio Twin

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Townsville

City center retreat .At this South Townsville hotel, you'll be steps from Maritime Museum of Townsville and within a 15-minute walk of Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 2 miles (3 km).

What's nearby

  • Maritime Museum of Townsville - 2 min walk - 0.2 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 17 min drive

Restaurants

  • ‪Pedlar Project - ‬11 min walk
  • ‪Commonwealth Hotel - ‬10 min walk
  • ‪Padoka Cafe - ‬2 min walk
  • ‪Grill'd - ‬7 min walk
  • ‪Rock Paper Scissors the Strand - ‬2 min drive

About this property

Allure Hotel & Apartments

4.5-star luxury hotel in South Townsville
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 45 guestrooms or units
  • 8 levels
  • Built in 2014
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
Allure Hotel & Apartments offers 45 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

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Executive Studio Suite, 1 King Bed
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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
3.6 out of 5, Good, 1,002 reviews
The price is CA $93
CA $103 total
includes taxes & fees
Mar 10 - Mar 11
Madison Plaza Townsville

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPod dock
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 766 reviews
Rating 8 - Good. 261 out of 766 reviews
Rating 6 - Okay. 90 out of 766 reviews
Rating 4 - Poor. 30 out of 766 reviews
Rating 2 - Terrible. 30 out of 766 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ben

Stayed 2 nights in Dec 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities
Was given a twin room when we booked a king room. Gym was open ridiculous hours of 9am-5pm which was useless for us apart from one occasion Says laundry facilities on site but apparently not for one bed apartments which we weren’t told and was falsely advertised Had to request towels every day, why don’t you just replace them, everyone needs to wash daily? Pool closes one day for ‘maintenance’ Stay elsewhere so you get what you pay for
Stayed 4 nights in Nov 2025

8/10 Good

Raechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Caitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was tidy, I had after hours check in and everything was as explained which made it super easy. The only downside was the room had no balcony but when booking all images appeared to show rooms with one so that was a little disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Haili

Liked: Cleanliness, property conditions & facilities
Great city and great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Clean room very quite
Stayed 3 nights in Nov 2025

6/10 Okay

Dennielle, Mount Isa

Travelled with family
Disliked: Amenities
The staff were wonderful and very accommodating throughout our stay, which we truly appreciated. However, considering the price we paid for the room, the overall condition was quite underwhelming.There were several maintenance and safety concerns that impacted our experience. The living room walls had visible putty patches that had not been sanded or properly finished. The couch was in poor condition, with springs protruding through the cushions, which resulted in my child being injured while laying on it. Additionally, the light switches were pushed in and require repair, and the fridge light was not functioning, making visibility in the kitchen difficult, particularly at night.We also found the kitchen lacked adequate utensils and cooking equipment, which limited our ability to prepare meals comfortably. Most concerning was the main air conditioning unit, which had visible mould and had affected our health, as all of us became unwell during our stay.While we appreciate the excellent service provided by the staff, these issues significantly detracted from the overall comfort and value of the accommodation and should be addressed as a matter
Stayed 8 nights in Nov 2025

2/10 Terrible

Julie

Travelled with partner
Liked: Cleanliness
We stayed for two nights with no hot water. Reception said they would send a maintenance man to fix it. He never arrived. We went to Reception again after waiting hours for help and it was closed. The next morning Reception still closed. No hot shower for us day number two. I complained by email after checking out, only to be told we didn’t put the tap on to hot. My husband is a plumber! No recompense at all but they did offer a 15% discount on my next booking. No way!
Stayed 2 nights in Nov 2025

8/10 Good

Tara

Stayed 1 night in Nov 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fully equipped apartment Very spacious Great location Lovely view from balcony
Stayed 3 nights in Nov 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice only had issues with a dripping air conditioner. Reported and discussed with staff. Hopefully it will be repaired for the next visitor. Great position and easy access to the city. Loved the Security and Safety of the Hotel. Free, safe parking was available. The Cafe was absolutely a delight to have coffee in. The Hotel was very clean, Office staff available and caring with their service. The view from our room was perfect.
Stayed 7 nights in Oct 2025

4/10 Poor

Trish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The3brm apartment looked as though it was only partially cleaned. Carpets were in need of a deep shampoo with noticeable stains through out. walls had obvious marks. aircons leaked into the apartment. tv in one room with only noise no picture. patio blinds with broken sign on them, so no privacy in our lounge are from adjacent buildings due to not being able to close blinds....overall not happy at all. we were in townsville for grandaughters funeral, informed management on checkout of our concern. have msged and was told we should have notify when we first went into the room(obviously last thing on our mind at the time) would not recommend this establishment at all.
stained carpet
taped up not sure what it is
walls
dusty as Fan
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and very quiet. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and beds comfy but the pillows were very lumpy and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Palmer St restaurants. Massive apartment with lovely views.
Stayed 1 night in Oct 2025

8/10 Good

Amelia

Stayed 1 night in Oct 2025

10/10 Excellent

UVA BOY

Liked: Cleanliness, property conditions & facilities
Perfect environment
Stayed 2 nights in Oct 2025

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Lynore

Liked: Cleanliness, staff & service
Due to the aircon not working properly we did not have a comfortable stay. Due to the time of year it was so hot we had to open windows and have the ceiling fan on high so we could sleep. Additionally one of the power points in the bathroom was not working. Both issues were reported to management.
Stayed 2 nights in Oct 2025

8/10 Good

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in once I was inside at reception. Very quiet room within easy walking distance of many places to eat. Not a lot of off-street parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Petet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would advise to stay

Everything about the trip was straightforward. The booking the staff were very friendly and helpful. The room was clean very pleasant experience.
Stayed 1 night in Sep 2025

8/10 Good

Elsie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
When children stay, they need to not keep going in and out doors, as when two doors are banging constantly, Does get annoying
Stayed 1 night in Sep 2025