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Madison Plaza Townsville

4.0 star property
4-star hotel near Catholic Diocese of Townsville, connected to a shopping center

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Photo gallery for Madison Plaza Townsville

Cafe
Executive Studio Suite, 1 King Bed
Lobby
LCD TV, DVD player
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

8.0 out of 10
Very good
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

7.2 out of 10
Good
(58 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.0 out of 10
Good
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Townsville

Oceanside stay.Your stay at this Townsville hotel places you within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 2 miles (3 km).

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

4-star hotel near Catholic Diocese of Townsville, connected to a shopping center
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in a common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.

Languages

English

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Lobby lounge

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  • Air conditioning
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4.3 out of 5, Excellent, 1,003 reviews
The price is CA $155
CA $170 total
includes taxes & fees
Aug 22 - Aug 23
Hotel Grand Chancellor Townsville

Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No WIFI

Could not connect to WIFI I was offered no help. They blamed it on my devices. I will stop here for work again. Bathroom was falling apart towel rail.
Stayed 2 nights in May 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay. Out of hotel's control but homeless and vomit on footpath out front lets it down. Good bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times always friendly staff rooms are comfortable and clean and having the customer carpark right next to the police station is comforting
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Michele

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Two night stay with my daughters one queen bed!Was a birthday getaway was so disappointing.The foyer smells and had water on the floor.Stained carpet in the room,stains smeered on the bed head.Mould in the shower.I went to use a saucer and it wasn’t clean the next one was also the same.Tiny bins,No Netflix only local tv channel.Overall just really unhappy and put a damper on what was suppose to be a nice break.The fridge in the closet scraps on the bottom of the cupboard everytime you open it.The quality of cleaning is a lot to be desired even if it’s a dated hotel.Such a shame the internet pics are obviously from better times.Save the $15 they ask to charge for a off site park that doesn’t lock up at night and just park in front of the police station!Wanted to cancel the second night but just put up with it.
Stayed 2 nights in May 2025

4/10 Poor

Lacey-rose

Stayed 2 nights in Apr 2025

2/10 Terrible

judi

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgraceful dirty accomodation I have ever seen
Stayed 1 night in May 2025

2/10 Terrible

Cameron

Stayed 1 night in Apr 2025

2/10 Terrible

Kaela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soon as i entered the staff member jake was lovely but than we entered our room and it was disgusting! The smell the dirty stains . The list goes on . Would not recommend and definitely would take children there as it classed as a prostitute and drug users hotel . Place should be shut down disgusting
Stayed 1 night in May 2025

4/10 Poor

Adrienne

Disliked: Staff & service, property conditions & facilities
Waited over 15 mins to check in, lots of people 'hanging around' outside the hotel. The room is run down.
Stayed 2 nights in Apr 2025

8/10 Good

Courtney

Travelled with family and small children
Liked: Staff & service
The area was convenient and central, room was good and great in size, check in was easy and the receptionist was friendly and welcoming.
Stayed 1 night in Apr 2025

8/10 Good

Paivi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all was happy with all
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

David

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mould in the bathroom no exhaust fan This hotel is ontop of a nightclub so enjoy loud base and subwoofers till midnight definitely won’t be staying there again.
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Travelled with family

Overnight at Madison Plaza Townsville

Very average room for the price. have stayed there before and things are no better than last time.
Stayed 1 night in Apr 2025

2/10 Terrible

Kirsty

Stayed 1 night in Apr 2025

10/10 Excellent

Hilton

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Madison Plaza was reasonably priced located in a convenient area. No complaints. Ill be back next year. No 2 ways about it
Stayed 10 nights in Apr 2025

4/10 Poor

David

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The family room was terrible room was smelly old and disgusting mould on pillows air conditioning leaked on single bed and down the walls. Dust everywhere would not stay in this room again.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Feb 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovly place to stay and the reception stuff were so nice
Stayed 2 nights in Apr 2025

8/10 Good

Damien

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 14 nights in Mar 2025

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very friendly and helpful. The beds were clean and comfortable but the rooms were in dire need of a handyman- there was a lot of rust on the front of the bar fridge, runners on the cupboard needed replacing so the doors were hard to open,there was peeling on the bathroom door and brownish old towel rack spots needing fixing and painting, and no extractor fan in the bathroom. There was too much furniture in the room so we were tripping over each other. It is a shame as an effort has clearly been made to upgrade the rooms but it was spoilt by this.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2025